Computer Maintenance Stratford upon Avon – Logan IT onsite computer repair and maintenance services

Documents and pictures gone missing at Stratford upon Avon in Warwickshire

Anthony Savage — Wed, 25 Apr 2012 12:41:00 +0000

We are now with a customer on Shottery Road at Stratford upon Avon in Warwickshire. we are here because after a Trojan virus got on to the customers Dell Inspiron laptop computer, they performed a system restore to return the system to normal but in doing so their documents music and pictures have disappeared , so we are here to attempt a recovery of the missing data.

Update all the documents recovered , updated the Antivirus to AVG 2012 and ran a malware scan which found a number of issues including a Trojan downloader virus.

Downloading email trouble at Stratford upon Avon in Warwickshire

Anthony Savage — Tue, 24 Apr 2012 14:30:33 +0000

Next today we are with a customer in Farnell Drive at Stratford on Avon in Warwickshire, we are here because the customer has reported an Problem with not being able to download his Email on his main computer.

Update: on this one we removed unwanted toolbars, removed a W32.Malware-Gen Malware, ran a malware scan and ran an Antivirus Scan, reset TCP/IP and Winsocks

Broadband problems at Stratford upon Avon in Warwickshire

Anthony Savage — Tue, 15 Nov 2011 09:30:53 +0000

Back to the customer at Stratford on Avon in Warwickshire to refit the replaced BT wireless router and test with all the customers wireless computer equipment.

Computer repair at Stratford upon Avon in Warwickshire

Anthony Savage — Fri, 02 Sep 2011 15:01:15 +0000

This afternoon we are with a customers at Stratford on Avon in Warwickshire to perform a computer repair on a desktop PC the issue is with one of the drivers giving a code 39 error message.

To repair this computer we had to edit the registry and reload the correct drivers.

Computer support and maintenance at Stratford upon Avon in Warwickshire

Anthony Savage — Fri, 04 Mar 2011 10:55:08 +0000

We are now with a customer on Packwood Close at Stratford upon Avon in Warwickshire, We are here to perform some maintenance on the laptop and desktop computers here including checking antivirus is up to date, Checking that the machines are running correctly.

A Computer freezing at Stratford upon Avon

Anthony Savage — Mon, 23 Aug 2010 13:30:56 +0000

We are with a Customer on St Marys Road in Stratford upon Avon, The customer has reported that the computer system here is Locking up, We edited the Registry Removed some Trojan Virus and Malware, Updated Drivers, updated Internet Explorer 7 to Version 8, The main issue here was a fake antivirus called PC Doc Pro V5 which had not installed properly and was causing the system to freeze.

Installing AOL broadband in Stratford upon Avon

Anthony Savage — Thu, 22 Apr 2010 08:10:27 +0000

Good morning, Today we are with a customer at Cherry Orchard in Stratford upon Avon, We are here to help the customer configure their Modem Router for use with AOL broadband, and set up their Email account on the computer.

Dead Computer in Stratford upon Avon

Anthony Savage — Fri, 02 Apr 2010 13:00:38 +0000

We are at a customers on Tiddington Road in Stratford upon Avon to repair a Compaq computer which is Dead (it has no Power) it requires an ATX power supply unit which we replaced after confirming the fault.

Fake antivirus and Trojan Virus Removal in Stratford upon Avon

Anthony Savage — Wed, 03 Feb 2010 12:30:02 +0000

Good Afternoon, Next today we are with Contigeo in Stratford upon Avon, We are here to Remove a fake antivirus calling its self Internet Security 2010 which we accomplish and upon checking we found and removed several other Trojan Viruses and associated malware. We also performed some other general computer maintenance and upgraded the customers AVG 8.5 antivirus to version 9.

Computer Dead at Stratford upon Avon

Anthony Savage — Fri, 18 Dec 2009 14:35:01 +0000

Next today we are with a Customer in Stratford upon Avon, We are here to repair a computer that has no power when the power button is pressed, We replaced the power supply unit and checked the PC.