Computer Repair Banbury – Logan IT onsite computer repair and maintenance services

Wireless installation trouble shooting and computer repair / clean up at Tysoe between Banbury and Stratford upon Avon in Warwickshire

Anthony Savage — Mon, 29 Jul 2013 11:45:08 +0000

Good morning, today we are with Tachman Central at Tysoe between Banbury and Stratford on Avon in Warwickshire.

We are here because the customer has just moved offices and after a week of being fine the computers are failing to connect to the internet.

We tested the BT broadband and found it top be working correctly 7 Megabit download seemed very good for a village location .

The customers Acer laptop computer required the network stack drivers and settings to be reset and an easier to remove trojan virus was removed by running a malware scan whilst at it we also removed toolbars and other unneeded programs and cleaned up the registry.

On the desktop computer after checking was found to have a faulty network cable.

Whilst here it was noted that the customer was having troubles with an Android phone (Samsung Galaxy Ace), The customer had been complaining it lacked memory and also had been using the included software and a cable to transfer pictures what I suggested was that he should use Dropbox and have that transfer the pictures as the phone comes with only 2 GB RAM we removed any unused programs and installed Dropbox although its a bit slow to upload from the phone after the initial run of 80 photos it seemed to work fine.

Andriod Phone Support

Trojan virus removal at Kineton between Warwick and Banbury

Anthony Savage — Thu, 05 Jul 2012 13:40:59 +0000

Good afternoon we are with a customer in Kineton Between Warwick and Banbury, The customer has reported a problem on one of their computers in which each time their antivirus removes a Trojan virus it keeps reappearing on their computer after it has been shut down or rebooted.

After editing the registry, deleting the temporary files and clearing the cache we ran a Malwarebytes Scan which found and removed the files which were causing the Trojan virus to reappear.

Repairing a power socket on a laptop computer onsite at Wellesbourne in Warwickshire

Anthony Savage — Mon, 14 May 2012 08:25:26 +0000

Good morning we are with a customer on Hammon Green at Wellesbourne in Warwickshire, we are here to effect a repair on an Acer Aspire 5738 / 5338 laptop computer that has a loose power supply socket, this will involve disassembling the computer and removing the main motherboard to see if the socket looks repairable and assuming that it does need re soldering and strengthening the socket before testing and reassembling .

Update: The Acer Aspire 5738 / 5338 laptop computer was repaired successfully, and as the machine was 2.5 years old it seemed prudent to change the CR2032 battery that holds the time date and CMOS information as they can last 3 to 5 years and normally would be inaccessible.

Computer support and maintenance at Kineton between Warwick and Banbury in Warwickshire

Anthony Savage — Fri, 11 May 2012 07:20:00 +0000

Good morning we are with a customer in Kineton between Warwick and Banbury in Warwickshire performing general computer support and maintenance.

Update: whilst here we also added Email accounts to another Apple iPhone, Apple iPad, Apple Macbook Pro and a laptop computer with Microsoft Windows 7.

Email setup and virus removal at Kineton between Warwick and Banbury in Warwickshire

Anthony Savage — Mon, 30 Apr 2012 07:30:35 +0000

Good morning we are with Complete Environmental Services at the Plantagenet Trading Estate on the Warwick Road in Kineton between Warwick and Banbury in Warwickshire, we are here to reset all the customers email systems on all their computers and devices, remove some spyware, malware and a virus from one of there computer systems.

Update: We installed the email on their computer systems, Apple iPhones and Apple iPad, the Toshiba laptop computer needed TCP/IP and winsocks resetting, and a desktop computer needed 2 antivirus programs removing, this was causing the computer to run slower.

Virus removal and computer maintenance near Kineton

Anthony Savage — Wed, 07 Mar 2012 09:00:03 +0000

This morning we are at Combrook Near Compton Verney between Wellesbourne and Kineton in Warwickshire to remove a root kit virus called “Smart Fortress 2012” this is going to be a scam to take money for a so called antivirus that claims you have thousands of virus’s or registry issues – standard scare tactic should be removable by editing the registry and running a Malwarebytes Scan.

Update : This malware was more trouble to remove than the previous version we had to run system restore and choose a date earlier than when the virus arrived, followed by a check on the registry and a full Malwarebytes scan.

Further Update : it turns out this arrived via an email claiming to be a Federal Express missed delivery and the customer had opened an attachment

Wireless Trouble at Kineton in Warwickshire

Anthony Savage — Thu, 24 Nov 2011 11:34:18 +0000

This morning we are at Kineton in Warwickshire with McGurk Performance Cars . We are here to repair one of the computers in the office it has an odd fault with the wireless, So we removed the Netgear Wireless PCI Card and added a new Wireless USB adapter.

Network Maintenance in Bishops Itchington between Southam and Kineton in Warwickshire

Anthony Savage — Tue, 13 Sep 2011 10:50:56 +0000

This morning we are at Bishop’s Itchington between Southam and Kineton in Warwickshire to change a Wireless ADSL Router , this consists of making all the computers work on the new router and transferring the Wireless HP Printer.

Access Point Installation at Kineton in Warwickshire

Anthony Savage — Fri, 14 May 2010 15:15:52 +0000

Good afternoon, We are now with a customer on the Southam Road Near Gaydon and Kineton in Warwickshire, We are here to test the viability of using Netgear wireless access points to extend the range of the customers wireless broadband from an office in the main house to an annex at the other side of the building, After surveying and testing several set ups it was found to be cost prohibitive at this time, The issue here is that the building is made from thick cotswold Stone and although we could get a signal though its would require a minimum of 3 wireless access points to keep the signal strength high enough to use, So may be worth another look when the prices come down but at the moment it is cheaper to install another line and pay for broadband for a few years.