Today we have been working around Warwick the first job in Coten End to repair an issue on a laptop computer, The problem being that Word was not loading,
The Second of the day is for solving a Webmail issue on a computer running Windows XP
The Last of the day is for an ongoing ADSL problem the issue here is convincing the broadband operator that the fault is theirs to solve they seem to be giving us more hoops to jump through than usual.
UPDATE the issue in the end was found to be an internal fault on the telephone wiring but the trouble was the line would not increase in speed until 3 days after being added to the test socket unfortunately this is down to how the ADSL system tries to keep fault lines alive.
Good morning today we are at a customers in Mollington Grove at Hatton Park, We are here to rescue a laptop computer with Windows XP installed that is not booting, the issue is to far gone to be able to repair it normally and quickly we revert to backing up and reinstalling windows over the top in doing this we managed to recover the customers data and got the machine operating normally again.