Replacing Wireless ADSL Modem Router at Henley in Arden

Good Morning, We are with a customer on the High street in Henley in Arden, We are here to Install a Netgear wireless ADSL modem router and connect to all the computers and wireless devices at the customers premises.

Broadband Problems Henley in Arden

Update: There was an issue with receiving wireless signal in the kitchen downstairs, We worked out that is was to do with lead in the roof just above the kitchen and with this knowledge we repositioned the router and managed to get a usable internet connection.

A Computer Repair at Henley in Arden

Next today we are with a customer in Henley in Arden, We are here to Repair a Compaq PC, The issue on the computer is that it is freezing up, Upon Investigation it is found to have two faults the first was that the processor heat sink was blocked up with dust, and the second was that it had a Trojan Virus, We cleaned up the computer and all is now working well.

 

Virus Removal and Computer Maintenance in Henley in Arden

This morning we are at Henley in Arden to remove a root kit virus called “Smart Fortress 2012″ this is going to be a scam to take money for a so called antivirus that claims you have thousands of virus’s or registry issues – standard scare tactic should be removable by editing the registry and running a Malwarebytes Scan.

Update : it turns out this arrived via an email claiming to be a Federal Express missed delivery and the customer had opened the attachment