Logan IT onsite computer repair and maintenance services
Onsite computer repair support maintenance virus removal and installations in Warwick , Leamington , Stratford upon Avon , Coventry , Henley in Arden , Balsall Common , Claverdon , Southam , Wellesbourne , Kineton and Warwickshire . Telephone – 01926 350906 . Mobile – 07896 242565 . Email mobile@loganit.co.uk
Next today we are with Lighthorne Lamb at Lighthorne in Warwickshire, the customer is having problems with the internet at this location, this is traced to a Faulty BT Router which is reset for now but is quite old and will need replacing in the near future.
This morning we are at Combrook Near Compton Verney between Wellesbourne and Kineton in Warwickshire to remove a root kit virus called “Smart Fortress 2012” this is going to be a scam to take money for a so called antivirus that claims you have thousands of virus’s or registry issues – standard scare tactic should be removable by editing the registry and running a Malwarebytes Scan.
Update : This malware was more trouble to remove than the previous version we had to run system restore and choose a date earlier than when the virus arrived, followed by a check on the registry and a full Malwarebytes scan.
Further Update : it turns out this arrived via an email claiming to be a Federal Express missed delivery and the customer had opened an attachment