This afternoon we are with a customer in Eathorpe, We are here to repair an issue with Outlook Express, We also remove search bars updated the antivirus and firewall and other general computer maintenance.
Broadband trouble at stockton village near Southam in Warwickshire
This morning we are at Stockton village near Southam in Warwickshire, We are looking at a customers broadband problems, For some reason the router had lost its ADSL log in information so we reentered and tested by emulating a power cut and this solved the ADSL broadband Problem.
Network and Computer Support at Princethorpe
This afternoon we are working at the Wood House Hotel on the Leamington Road between Weston under Wetherley and Princethorpe, We are here to get a computer running on their network, Seems there are 2 issues here one was the network connector on the wireless router had not locked in correctly, and the other was that the tcpip stack had been corrupted on the computer so just needed resetting.
Broadband Trouble in Stoneleigh
We are now with a customer in Stoneleigh to look at an issue with broadband, The issue here is no connection to the exchange, so we test with a known working modem and this is the same we then went to the master socket and tested and all was ok.
Update: The fault is traced to an internet wiring fault on the phone line.