Internet Banking Problem Coventry

This morning we are at a customers in Coventry to solve an internet banking problem on 4 out of 5 of the customers computers.

After spending some time updating the antivirus, Flash and JAVA on all the computers involved we rang The Royal Bank of Scotland, We discovered after a lengthy call that the bank had changed the website substantially but had not added a code to reload the page so literally all we needed to do was clear the browser cache and press F5 Grrrr. It does not take much to produce good code but bad code can waste an awful lot of time!.

 

Blue Screen Problem at Coventry

Good morning , We are with a customer on Foreleand Way in Coventry,We are here to solve a Blue Screen Issue, this one turned out to be an issue with ndis.sys so we reloaded a clean copy of the file via recovery console and got the Dell computer system working

Blue Screen of Death IRQL_NOT_LESS_OR_EQUAL

Virus Removal and Email Support at Keresley in Coventry

Good morning, We are with a Customer at Keresley Village in Coventry, We are here to fix a few computer problems, The first is to remove a Trojan virus and other malware from a Toshiba Laptop Computer, Setting up a new email account on their BT business domain setup, and setting up an Autocad compatible program to read DWG files.

 

Removing a Virus from a Computer in Keresley

Next today we are with a customer on Foreland Way at Keresley in Coventry, We are here to remove a Trojan Virus from the computer and then update the customers antivirus to AVG 9, and check the firewall. Oddly this virus had been effecting the DVD Drive in normal operation making discs unreadable.

Took about 2 hours to get home tonight the traffic was moving ok but I guess the snow put every one off better safe than sorry.

Broadband and access point setup at Wolston in Warwickshire

Good morning today we are at a customers on Main Street at Wolston in Warwickshire near Coventry, We are here to install a wireless bridge system of two access points, The main objective of this is to share the buildings internet connection in the office at the side of the house with with the rest of the building, We managed to do this using only 2 access points one which has to be wired to the main router and the other in a convenient location in the house on route to the areas requiring access.