Setting up and new Apple Macbook Pro and changing broadband provider at Radford Semele in Warwickshire

Good morning today I am with a customer near Lewis Road at Radford Semele in Warwickshire, we are here because the customer has reported issues with using his Apple Macbook Pro Computer, It seems the problems the customer has on his Apple Macbook Pro are all to do with driver issues and need to be downloaded from the internet, unfortunately the internet service provider is Enta and the tariff has never been upgraded so the download speed obtainable (70 Kilobits per Second) is only about twice the speed of an old fashioned dial up connection (35 to 40 Kilobits per Second), the customer is already with sky for his telephone and TV package so we have ordered their Sky broadband unlimited package which they have reported should run between 1 and 4 Megabits per second and come back to fix the computer issues after the Sky Broadband has been activated.

Computer not Booting in Radford Semele

This morning we are at a customers in Radford Semele to repair a computer the fault with the computer is that it keeps loosing its time, Date and hard driveย Settings, This is most likley to be a CMOS Battery issue so we opened up the case and found it needed a CR2032 battery which we changed and fixed the problem.