Wireless installation trouble shooting and computer repair / clean up at Tysoe between Banbury and Stratford upon Avon in Warwickshire

Good morning, today we are with Tachman Central at Tysoe between Banbury and Stratford on Avon in Warwickshire.

We are here because the customer has just moved offices and after a week of being fine the computers are failing to connect to the internet.

We tested the BT broadband and found it top be working correctly 7 Megabit download seemed very good for a village location .

The customers Acer laptop computer required the network stack drivers and settings to be reset and an easier to remove trojan virus was removed by running a malware scan whilst at it we also removed toolbars and other unneeded programs and cleaned up the registry.

On the desktop computer after checking was found to have a faulty network cable.

Whilst here it was noted that the customer was having troubles with an Android phone (Samsung Galaxy Ace), The customer had been complaining it lacked memory and also had been using the included software and a cable to transfer pictures what I suggested was that he should use Dropbox and have that transfer the pictures as the phone comes with only 2 GB RAM we removed any unused programs and installed Dropbox although its a bit slow to upload from the phone after the initial run of 80 photos it seemed to work fine.

Andriod Phone Support
Andriod Phone Support

Email setup and virus removal at Kineton between Warwick and Banbury in Warwickshire

Good morning we are with Complete Environmental Services at the Plantagenet Trading Estate on the Warwick Road in Kineton between Warwick and Banbury in Warwickshire, we are here to reset all the customers email systems on all their computers and devices, remove some spyware, malware and a virus from one of there computer systems.

 

Update: We installed the email on their computer systems, Apple iPhones and Apple iPad, the Toshiba laptop computer needed TCP/IP and winsocks resetting, and a desktop computer needed 2 antivirus programs removing, this was causing the computer to run slower.

Computer Maintenance Radway

Repairing a power socket on a Dell Inspiron laptop at Bishops Itchington in Warwickshire

Next today we are with a customer on Chapel Street at Bishops Itchington in Warwickshire, The customer has reported that the power socket on his Dell Laptop is loose and is not charging up correctly ( It will only charge the battery when the connector is held ), To repair this computer we first need to strip the laptop and removed the main board and then inspect the power connector luckily the connect is not broken and we are able to clean up the mother board, Resoldered the connector and strengthen its support, Then we tested and Reassembled the Dell Laptop.

This one was a relatively quick repair and took us approximately 1.5 hours to complete other computer makes have been known to take up to 2.5 hours.