This afternoon we are with a customer in Eathorpe, We are here to repair an issue with Outlook Express, We also remove search bars updated the antivirus and firewall and other general computer maintenance.
We are now in Eathorpe near Leamington Spa, We are here because the customer has reported that Internet Explorer has been blocked on her computer system, What we had to do here was reset the winsocks and TCP/IP settings and this repaired the issue.
This afternoon we are working at the Wood House Hotel on the Leamington Road between Weston under Wetherley and Princethorpe, We are here to get a computer running on their network, Seems there are 2 issues here one was the network connector on the wireless router had not locked in correctly, and the other was that the tcpip stack had been corrupted on the computer so just needed resetting.
We are now with a customer in Stoneleigh to look at an issue with broadband, The issue here is no connection to the exchange, so we test with a known working modem and this is the same we then went to the master socket and tested and all was ok.
Update: The fault is traced to an internet wiring fault on the phone line.