Internet Explorer and Outlook Express not Loading in Kenilworth

Good afternoon, We are now with a customer on Windy Arbour in Kenilworth, We are here to solve an issue a Files Permissions error with Internet Explorer and Outlook Express, The issue here turns out to be aΒ pieceΒ of malware called IAV this needs to be removed from the Registry and then any associated files removed from the machine this one had an EXE, LSP, Toolbar, And a browser hijack, We removed all these and retested the PC all clear.

Trojan Downloader and fake Antivirus Removal in Kenilworth

Good afternoon we are now with a customer on Heyville Croft in Kenilworth, We are here to remove a fake antivirus from a Sony Vaio laptop computer, The fake is called Internet Secuirity 2010 its aim is toΒ reliefΒ you off some money for a product that does not exist.

Update This version seemed to be helped by a Trojan downloader virus and had attached its self to the system files in effect we were forced to lose the system restore folder or get the virus back.