Good afternoon we are with a customer on Bankfield Drive at Milverton in Royal Leamington Spa, we are here to check an issue with downloading attachments from BT Yahoo webmail, the machine has been checked for viruses, malware and tested with google mail, so it appears to be a BT Yahoo issue , we are obtaining more help via BT Customer help online, they put us on to a support rep via the telephone and in the end reset the DNS at there end and got us to cycle the power on the router .
Good morning we are with Complete Environmental Services at the Plantagenet Trading Estate on the Warwick Road in Kineton between Warwick and Banbury in Warwickshire, we are here to reset all the customers email systems on all their computers and devices, remove some spyware, malware and a virus from one of there computer systems.
Update: We installed the email on their computer systems, Apple iPhones and Apple iPad, the Toshiba laptop computer needed TCP/IP and winsocks resetting, and a desktop computer needed 2 antivirus programs removing, this was causing the computer to run slower.
Good afternoon we are now back at Marton in Warwickshire, we are here to set up the customers new Lenovo computer system recover the data from the failing Packard Bell PC, recovered the emails and address book, installed the router and setup the HP PSC 2115 multi function Printer.
Next today we are back with the customer at Barford in Warwickshire to complete their domain name and configure their email plus setup email on a desktop computer, a laptop, an Apple Macbook Air and an email client on an Apple iPhone.
Good morning we are with a customer on Mill Street at Harbury in Warwickshire, We are here to setup the customers new laptop computer and to attempt to recover data from their broken computer.
Update: We setup the new laptop computer including installing software setting up security such a antivirus and firewall, installed the customers printer and scanner, and managed to recover the data from the broken computer including documents, Pictures, Music, Emails, Favourites, Address book and transferred them on to the new laptop computer
Good morning we are with a customer on Leam Terrace in Leamington Spa, We are here to set up an Apple iPad and help the customer understand how to use it. (We Installed the customers wireless Internet and Email, and synced to the computer)
We are now with a customer on Newbold Terrace East in Leamington Spa, We are here to Install the customers new computer system including setting up antivirus and firewall security, Installing wireless to gain access to the internet and emails, Set up a Hewlett Packard Deskjet F2280 multifunction USB printer,Installed a Record Deck and Audacity, Plus we recovered data from an old pc including documents, Pictures, Music, Favourites Emails and address book for AOL and Contacts and calendar from Outlook.
Good afternoon we are now with a customer on Park Lane at Harbury in Warwickshire, We are here to repair a problem with the email on the customers computer, This required TCP/IP and Winsocks Repairing.
Good Morning we are with a customer on Beauchamp Road in Warwick, we are here to Set up a new computer system, This entails Installing the computer with any of the customers software that is required, Installing the Netgear ADSL Wireless Router, Protecting the computer with antivirus and firewall, setting up the emails and internet, Retrieving data from a 3.5″ IDE hard drive from the old computer including My Documents(The advantage of doing this was that we did not have to repair the existing computer plus usually quicker), Pictures, Music, Emails and address book, as well as installing viewers for Powerpoint, and installing the 2 Printers here (one Brother Laser printer and one HP multifunction inkjet).
We are now with a customer on Tiddington Road in Stratford upon Avon, We are here to set up a new Compaq computer system, this includes transferring data from an old computer, Setting up internet and Email including address book, Installing Printer and Scanner.
Good morning, Today we are with a customer at Cherry Orchard in Stratford upon Avon, We are here to help the customer configure their Modem Router for use with AOL broadband, and set up their Email account on the computer.
Next today we are with a customer in Barford to repair a broken dial up internet connection, the issue here is that Outlook Express gives errors 0x800CCC90 and 0x800CCC0E. We fixed these issues and then updated the customers antivirus to AVG 9 and Zone Alarm firewall to the latest version.