This morning we are back at Blunts Green between Henley in Arden and Tanworth working for Warwickshire Trailers.
We setup and tested an epson cheque printer to work with Intuit Quickbooks Pro via USB the hard part with this is to get the software to line up the cheques properly, that way all you need to do is load the cheques and not have to try to adjust the position off the paper each time.
Good Morning, We are with a customer on the High street in Henley in Arden, We are here to Install a Netgear wireless ADSL modem router and connect to all the computers and wireless devices at the customers premises.
Update: There was an issue with receiving wireless signal in the kitchen downstairs, We worked out that is was to do with lead in the roof just above the kitchen and with this knowledge we repositioned the router and managed to get a usable internet connection.
Good morning we are with a customer on the High Street in Henley in Arden, We are here to upgrade the memory on a Dell Optiplex GX520 Computer to 4GB, as well as provide other computer support such as removing unneeded programs and checking all the computers here are running as well as can be expected.
This morning we are with a customer on the High Street in Henley in Arden, We are here because the customer has bough a new Apple Macbook Air running OS X Snow Leopard they need it setting up with his wireless network, The customer also wants to run Windows software on this machine so we looked at Parallels Desktop Version 4 and VMware Fusion 3, we opted to try the VMware Fusion as they provided a trial version on download and at this time Parallels seems to be in beta, when finished the VMware worked perfectly with the Quicken and Microsoft Office programs so we purchased the full versions.
Next today we are with a customer in Henley in Arden, We are here to Repair a Compaq PC, The issue on the computer is that it is freezing up, Upon Investigation it is found to have two faults the first was that the processor heat sink was blocked up with dust, and the second was that it had a Trojan Virus, We cleaned up the computer and all is now working well.
This morning we are at Henley in Arden to remove a root kit virus called “Smart Fortress 2012″ this is going to be a scam to take money for a so called antivirus that claims you have thousands of virus’s or registry issues – standard scare tactic should be removable by editing the registry and running a Malwarebytes Scan.
Update : it turns out this arrived via an email claiming to be a Federal Express missed delivery and the customer had opened the attachment
Good Morning today we are with Warwickshire Trailers near Henley in Arden to perform computer maintenance which includes checking that the antivirus is up to date and working and helping to produce reports on Quickbooks.