Next today we are still at Kenilworth in Warwickshire with a customer on Kineton Road, we are here because the Customers Asus laptop is not working with the internet.
Good afternoon today we are at Warwick in Warwickshire attempting to do a data recovery on a customers Hewlett Packard laptop hard drive.
Update: Successfully managed to recover the hard drive and transferred the customers pictures to a DVD Disc
Next today we are with a customer in Leamington Spa, we are here to check a LCD screen on a Samsung Laptop.
This morning we are working for Pentastic Ltd at cubbington near Leamington Spa in Warwickshire to help repair a laptop computer, the fault with it is that the internet is not working on this machine.
To repair this computer we reset the TCPIP and winsocks and cleared the internet cache files.
This morning we are with Avon Energy Assessors Ltd at Welford on Avon near Weston on Avon, Luddington, Long Marston, and Binton in Warwickshire to perform a repair and some maintenance on the customers laptop computer, the main problem being with Microsoft Outlook 2007 being slow to load and Suggesting exit issues, opening in safe mode, sync not finishing , this required updating to service pack 1 and a hot fix loading, in addition to this we also updated the IBM Thinkpads drivers and various other program updates.
This afternoon we are back at a customers in Leamington Spa to examine a Dell Studio XPS to evaluate if we can repair or requires parts this machine requires smaller than usual torx screwdrivers similar to Current mobile smart phones.
Update as suspected the screen is glued to the front bezel and will break so if you even going in to check the cables the LCD will shatter.
Dentists this afternoon so our last job is a laptop repair in Leamington Spa the computer is a Dell Studio XPS. It has a fault on the screen unfortunately to repair it we need smaller Torx Screwdrivers than are currently in our Kit I.E. Smaller than T5 Torx so we have ordered a few sets of the smaller sizes and will be back here in a few days time.
For the next job today we are in Stoneleigh to maintain a computer for a customer, the main issue is checking the Antivirus on the PC and its reported to be running slow.
Update: The main thing effecting the speed of this Dell Studio laptop was the web control software supplied that was hogging resources so we removed this and other programs by editing the registry.
We also gave the customer some tuition on an Apple Macbook Pro.
This afternoon we are in Kenilworth to attempt to recover a customers missing pictures from a laptop Computer.
Update Unfortunately the customer had done a factory reset on this machine and it might have been possible to retrieve some of the photos using another machine and running a recovery program but it would have taken a good 60 to 90 minutes to run the scan to find out if any thing survived, this time the customer said not worth recovering and asked me to reinstall the software and missing updates and antivirus.
This morning we are at Greenwood Court at Leamington Spa in Warwickshire doing general computer maintenance upgrading the antivirus and a little tuition on a Lenovo Think Pad laptop
At Kenilworth in the morning to sort out an adsl wireless router , and help a little with google web page search stuff with @suecablephoto www.suecablephotography.co.uk .
Then the afternoon in Henley in Arden first setting up an Apple Mac with a virtual Windows using VMware Fusion happy to say that’s easier to do since i first set one up a good few years ago.
Followed by a trip to Yew Tree Farm Shop http://www.yewtreefarmshop.com/index.php/yew-tree-farm/ at Wootton Wawen to perform minor surgery to a dell laptop computer by disable a misbehaving mouse pointer.
This Morning we have a dead Hewlett Packard laptop with course work for university required for the following week.
It appears that the main board on this HP Laptop has died and the cost and time scale for repair would be to much and to long.
so we have removed the drive and transfered the data to a spare laptop that the customer can use until they purchase a new machine smiles all round.
This afternoon we are at Wolston in Warwickshire working for Dental Chrome Systems of Coventry. We are here to repair a laptop computer with a “Profile Error” on boot up this machine is running Microsoft Vista and had just been running some updates the night before the error had occurred. We ran system restore and took it back to the point before the updates and got the machine working properly again, then we made sure the internet security was up to date, reinstalled the updates and tested by rebooted a few times, The machine is still working.
Good morning, We are with a customer in Kenilworth to repair a laptop with a code 19 error on thier CDRW drive.
This afternoon we are in Kenilworth, Warwickshire working for CLM Training, We are here to repair a laptop computer that is running slow and reload the audio drivers.
Good Morning today we are with a customer in Haseley Knob between Wroxall, Beausale and Honiley the issue is the customers Laptop Computer is not booting up, We loaded in to Recovery Console and attempted to read the Harddrive this resulted in the Error “An error occurred during directory enumeration”, This mean’t the hardrive was unreadable at this point, we performed a hardrive recovery and was able to make the machine fully functioning again with the recommendation that the customer backs up any important data as would be possible that the drive is failing.
This morning we are with 8clarendoncrescent.co.uk in Royal Leamington Spa to repair an issue with an old style dial up modem attached to a Toshiba laptop computer and other computer maintenance.
Today we have been working around Warwick the first job in Coten End to repair an issue on a laptop computer, The problem being that Word was not loading,
The Second of the day is for solving a Webmail issue on a computer running Windows XP
The Last of the day is for an ongoing ADSL problem the issue here is convincing the broadband operator that the fault is theirs to solve they seem to be giving us more hoops to jump through than usual.
UPDATE the issue in the end was found to be an internal fault on the telephone wiring but the trouble was the line would not increase in speed until 3 days after being added to the test socket unfortunately this is down to how the ADSL system tries to keep fault lines alive.
For the last job this afternoon we are at Greenwood Court in Leamington spa to look at a customers laptop computer system.
This afternoon we are in Warwick to repair a computer that is running slow.
The computer is a laptop PC running Windows XP , after going through all the usual checks registry, Virus check and Malware check, we found that the cause was that there was more than one guard on the web browser and they seemed to conflict with each other.
Good morning, Today we are with a customer in Warwick, We are here to setup a new printer on their computer system and perform a general check up on the PC’s antivirus and firewalls.
Next this morning we are at a customers at Leamington Spa in Warwickshire , We are here to repair a laptop computer that is running slow and upgrade the Customers AVG Antivirus from 8.5 to Version 9.
For the last job today we are examining two Laptops at Bridge End in Warwick, One is not installing updates and the other is getting very hot and over heating. The first one was found to be a corrupt update so we uninstalled deleted the cache and reinstalled the updates .The Second required dismantling and the fan cleaning, it had got very clogged up with dust.
This morning we are in Kenilworth to investigate a noisy laptop amongst other general computer maintenance.
Update its turned out the noise was a faulty battery , whilst here we installed the customers Canon IP90 printer and updated their Antivirus
Now we are with a customer in Barford, We are here to connect an IBM R51 Laptop to the customers broadband and setup the internet and email systems.Upon examination a lot of the computers drivers are missing, we reloaded all the computers drivers which fixed the problem.
We are with a customer at The Grange in Cubbington, The Problem here is a laptop that is going off a few seconds after powering on.
Update we tested the power supply unit and the battery and they came up as working fine, It was determined that the power supply side of the main board was the fault, and cost wise was going to be to expensive to repair, So the customer has ordered a new Laptop and we will recover the data from this one then.