Printing problems at Leamington Spa in Warwickshire

Good morning we are with a customer on Beverley Road at Leamington Spa in Warwickshire, we are here because the customer has reported problems printing with their Epson printer.

Update: This one turned out to be a cartridge had emptied during cartridge replacement it seems to be a common problem with refilled cartridges of a this type if not left to rest over night before installing.