Good morning we are with a customer on Lindsey Crescent at Kenilworth in Warwickshire, we are here because the customer has reported an issue with running Microsoft Office 2010 on their Acer Aspire Series 3 Laptop Computer. When tested we find that there is a registry issue preventing the user profile from loading and the…
We are now with a customer on Warwick New Road at Leamington Spa in Warwickshire, we are here to help support the customer who has had a virus issue and can now not install a wireless adaptor. Update: The virus had effected the exe file association so we edited the registry, installed the wireless…
We are now with a customer on Golf Lane in Whitnash near Royal Leamington Spa, We are here to set up the customers new computer including transferring data setting up internet, email,Scanner, Printer and install a SATA DVDRW drive. Update: 280410 We come back here a few days later to solve an issue with the customers…
Good morning we are now with a customer on Archery Fields in Warwick, We are here to do a bit of software fault finding because the customer is having an issue with Windows 7 Activation, this is solved and the customer is up and running again
Good afternoon, We are now with a customer on Windy Arbour in Kenilworth, We are here to solve an issue a Files Permissions error with Internet Explorer and Outlook Express, The issue here turns out to be a piece of malware called IAV this needs to be removed from the Registry and then any associated files removed…
Good Afternoon, For our next job today we are with a customer on Binswood Avenue in Leamington Spa, We are here because the customer has reported after a Windows Update the computers Internet Explorer stopped working. Update : We tested this one with the -extoff extension and it worked fine so we  removed incompatible addons…
Good morning we are at a customers on the Woodloes in Warwick, the issue here is that the computer freezes intermittently and the webcam does not work correctly, it also gives a  “1628 Failed to complete Installation” error, to fix this one we required to edited the registry and install windows updates.
