This morning we are at a customers in Coventry to solve an internet banking problem on 4 out of 5 of the customers computers.
After spending some time updating the antivirus, Flash and JAVA on all the computers involved we rang The Royal Bank of Scotland, We discovered after a lengthy call that the bank had changed the website substantially but had not added a code to reload the page so literally all we needed to do was clear the browser cache and press F5 Grrrr. It does not take much to produce good code but bad code can waste an awful lot of time!.
Good morning, We are with Matrix Lasers in Coventry to solve an issue on their emails, The symptoms are an error 0x800c0133, This turned out to be a corrupt inbox caused by the PST file exceeding 2GB , We reduced the size of the PST by archiving old emails and then Created a new working PST and transferred the customer current Emails.
Good morning, We are with a Customer at Keresley Village in Coventry, We are here to fix a few computer problems, The first is to remove a Trojan virus and other malware from a Toshiba Laptop Computer, Setting up a new email account on their BT business domain setup, and setting up an Autocad compatible program to read DWG files.
Next today we are with a customer on Foreland Way at Keresley in Coventry, We are here to remove a Trojan Virus from the computer and then update the customers antivirus to AVG 9, and check the firewall. Oddly this virus had been effecting the DVD Drive in normal operation making discs unreadable.
Took about 2 hours to get home tonight the traffic was moving ok but I guess the snow put every one off better safe than sorry.