Wireless installation trouble shooting and computer repair / clean up at Tysoe between Banbury and Stratford upon Avon in Warwickshire

Good morning, today we are with Tachman Central at Tysoe between Banbury and Stratford on Avon in Warwickshire.

We are here because the customer has just moved offices and after a week of being fine the computers are failing to connect to the internet.

We tested the BT broadband and found it top be working correctly 7 Megabit download seemed very good for a village location .

The customers Acer laptop computer required the network stack drivers and settings to be reset and an easier to remove trojan virus was removed by running a malware scan whilst at it we also removed toolbars and other unneeded programs and cleaned up the registry.

On the desktop computer after checking was found to have a faulty network cable.

Whilst here it was noted that the customer was having troubles with an Android phone (Samsung Galaxy Ace), The customer had been complaining it lacked memory and also had been using the included software and a cable to transfer pictures what I suggested was that he should use Dropbox and have that transfer the pictures as the phone comes with only 2 GB RAM we removed any unused programs and installed Dropbox although its a bit slow to upload from the phone after the initial run of 80 photos it seemed to work fine.

Andriod Phone Support
Andriod Phone Support

Trojan virus removal at Kineton between Warwick and Banbury

Good afternoon we are with a customer in Kineton Between Warwick and Banbury, The customer has reported a problem on one of their computers in which each time their antivirus removes a Trojan virus it keeps reappearing on their computer after it has been shut down or rebooted.Trojan Virus Removal at Kineton in Warwickshire

After editing the registry, deleting the temporary files and clearing the cache we ran a Malwarebytes Scan which found and removed the files which were causing the Trojan virus to reappear.

Email setup and virus removal at Kineton between Warwick and Banbury in Warwickshire

Good morning we are with Complete Environmental Services at the Plantagenet Trading Estate on the Warwick Road in Kineton between Warwick and Banbury in Warwickshire, we are here to reset all the customers email systems on all their computers and devices, remove some spyware, malware and a virus from one of there computer systems.

 

Update: We installed the email on their computer systems, Apple iPhones and Apple iPad, the Toshiba laptop computer needed TCP/IP and winsocks resetting, and a desktop computer needed 2 antivirus programs removing, this was causing the computer to run slower.

Computer Maintenance Radway

Virus removal and computer maintenance near Kineton

This morning we are at Combrook Near Compton Verney between Wellesbourne and Kineton in Warwickshire to remove a root kit virus called “Smart Fortress 2012” this is going to be a scam to take money for a so called antivirus that claims you have thousands of virus’s or registry issues – standard scare tactic should be removable by editing the registry and running a Malwarebytes Scan.

Update : This malware was more trouble to remove than the previous version we had to run system restore and choose a date earlier than when the virus arrived, followed by a check on the registry and a full Malwarebytes scan.

Further Update : it turns out this arrived via an email claiming to be a Federal Express missed delivery and the customer had opened an attachment