Trojan virus removal at Kineton between Warwick and Banbury

Good afternoon we are with a customer in Kineton Between Warwick and Banbury, The customer has reported a problem on one of their computers in which each time their antivirus removes a Trojan virus it keeps reappearing on their computer after it has been shut down or rebooted.Trojan Virus Removal at Kineton in Warwickshire

After editing the registry, deleting the temporary files and clearing the cache we ran a Malwarebytes Scan which found and removed the files which were causing the Trojan virus to reappear.

Computer running slow at Temple Herdewyke between Warwick Southam and Banbury in Warwickshire

Good morning we are with a customer near Falklands Place at Temple Herdewyke between Kineton and Southam in Warwickshire, we are here to repair a computer that the customer reports as running slow.

We find after examination that the antivirus has been disabled by a rootkit virus , malware and other Trojan viruses.

To resolve this we edited the registry and ran a Malwarebytes scan this removed the problems from the computer and gave us a position from which we could remove and reinstall the antivirus program.
Antivirus

Email setup and virus removal at Kineton between Warwick and Banbury in Warwickshire

Good morning we are with Complete Environmental Services at the Plantagenet Trading Estate on the Warwick Road in Kineton between Warwick and Banbury in Warwickshire, we are here to reset all the customers email systems on all their computers and devices, remove some spyware, malware and a virus from one of there computer systems.

 

Update: We installed the email on their computer systems, Apple iPhones and Apple iPad, the Toshiba laptop computer needed TCP/IP and winsocks resetting, and a desktop computer needed 2 antivirus programs removing, this was causing the computer to run slower.

Computer Maintenance Radway

Virus removal and computer maintenance near Kineton

This morning we are at Combrook Near Compton Verney between Wellesbourne and Kineton in Warwickshire to remove a root kit virus called “Smart Fortress 2012” this is going to be a scam to take money for a so called antivirus that claims you have thousands of virus’s or registry issues – standard scare tactic should be removable by editing the registry and running a Malwarebytes Scan.

Update : This malware was more trouble to remove than the previous version we had to run system restore and choose a date earlier than when the virus arrived, followed by a check on the registry and a full Malwarebytes scan.

Further Update : it turns out this arrived via an email claiming to be a Federal Express missed delivery and the customer had opened an attachment

Google not working in Lighthorne

We are with a customer on Church Lane in Lighthorne, We are here because the customer reported a problem getting Google to load up on one of their computers, upon investigation we find the computer has a browser hijack which we disable and then run a malware, Spy ware and virus scan, This revealed 800 different problems including a fake antivirus, after all had been removed we edited the hosts file and updated Internet Explorer from version 6 to Version 8.