Problems installing wireless at Leamington Spa in Warwickshire

We are now with a customer on Warwick New Road at Leamington Spa in Warwickshire, we are here to help support the customer who has had a virus issue and can now not install a wireless adaptor.

 

Update: The virus had effected the exe file association so we edited the registry, installed the wireless adaptor, upgraded the antivirus and installed Open Office.

Internet problems at Warwick in Warwickshire

Good morning we are with a customer on the Stratford Road at Warwick in Warwickshire, we are here because the customer is reporting poor wireless signal to their BT Infinity wireless router with their Compaq Laptop Computer.

.

 

Update: There was a connection issue with the infinity router and so we rang BT technical support who got the broadband up and running quiet quickly, the weak signal was because the laptop had reattached its self to a neighbours BT Openzone network, After getting the computer working properly on the customers router we found the internet was still slow to respond so we deleted the internet cache and this fixed the issue.