Problems installing wireless at Leamington Spa in Warwickshire

We are now with a customer on Warwick New Road at Leamington Spa in Warwickshire, we are here to help support the customer who has had a virus issue and can now not install a wireless adaptor.

 

Update: The virus had effected the exe file association so we edited the registry, installed the wireless adaptor, upgraded the antivirus and installed Open Office.