Worm Removal in Kenilworth

We are with a customer in Kenilworth, We are here to removal a worm called from a laptop and 3 pen drives. It seems the AVG installed is failing with this virus at the present time, so we have removed AVG and installed Avast Antivirus this was able to scan the laptop computer and remove all traces of the worm,  We was then in a position to clean the Pen Drives using a utility downloaded from Avast.