Good Morning, We are with Matrix Lasers at Endemere Road, Holbrooks in Coventry, We are here to remove a Trojan virus from one of the office computers and restore all the icons and settings for the desktop.
In Leamington Spa this morning to fix a broken Hewlett Packard multifunction printer the scanner is not working correctly so we downloaded the latest driver from HP and installed this fixed that issue and a few other tweaks to keep the machine running nicely.
Good morning we are with a customer on Lindsey Crescent at Kenilworth in Warwickshire, we are here because the customer has reported an issue with running Microsoft Office 2010 on their Acer Aspire Series 3 Laptop Computer. When tested we find that there is a registry issue preventing the user profile from loading and the…
Good Morning today we are in Kenilworth to maintain a computer for a customer. The main issue is checking the Antivirus on the PC and its reported to be running slow.
We are on Offchurch Lane in Radford Semele, The customer has reported that the mouse cursor keeps freezing whilst they are using their IBM Thinkpad laptop computer, We ran the Spybot, Adaware and Avivra Scans on this computer and found a number of Viruses and malware which was removed, This solved the issues reported
A Customer in Whitnash has Just made me aware of another scam using Microsoft’s name to gain credit card information, they call them selves “Virtual PC Doctors” and claim to call from microsoft and once they think they have your confidence they request access to your computer system, They then miss around for a bit…
