Good morning, We are with a customer on Rouncil Lane in Kenilworth, We are here to solve an issue where by outlook 2007 is crashing, After investigating the event log we found a number of event id error numbers 1000,5000,1002,2000. These suggested an issue with the MSO.DLL or corrupt pst, tested in safe mode and…
We are now with a customer on Price Close West on the Chase Meadows in Warwick, The Problem here is the customers computer is unable to open Outlook. Update: This one was due to a couple of issues the main one being that the PST file was corrupt this was solved by running the scan…
Today we are with Matix Lasers of Coventry, one of the problems we have here is sage locking out users with the error “The user you entered is already logged in” to get around this you need to find the queue.dta file and rename or delete it, It is usually found under Program files, Sage,Company…
In Leamington Spa this morning to fix a broken Hewlett Packard multifunction printer the scanner is not working correctly so we downloaded the latest driver from HP and installed this fixed that issue and a few other tweaks to keep the machine running nicely.
We are now at a customer on Coten End in Warwick, Our Customer has a really old machine running Windows 3.1 that is not going pas the Windows Logo on Startup. Update After testing we found that it was cause by an old faulty USB Broadband Modem, If it was left disconnected on boot up…
Good Morning, Today we are starting on a Desktop PC at Warwickgates. This PC was dead with no power so first of all we tried a new Power Supply Unit which resulted in no change so at this point we changed tactic and removed the video card and memory boards gave them a clean and…
