Good Morning we are with a customer on Fishponds Road in Kenilworth, we are here because the customer has reported his laptop computer is running slow. After some investigation the computer was found to have a number of Trojan horse Viruses including the W32 patched virus. These were removed and the customers laptop computer was back to normal again.
Personal Security Fake Antivirus Removal in Stoneleigh near Kenilworth
Next today we are with a customer in Stoneleigh near Kenilworth, We are here to remove a fake antivirus called Personal Antivirus 2010, This computer was also infected with several Trojan Horse Viruses, and produced a Fake Blue Screen.
Virus Removal and Computer Maintenance in Kenilworth
Good Morning and Happy New Year,
This morning we are with a customer in Kenilworth, We are here to remove a HTML Framer virus, After removing we also updated Internet Explorer to Version 8 and the customers version of AVG to Version 8
Noisy Laptop in Kenilworth
This morning we are in Kenilworth to investigate a noisy laptop amongst other general computer maintenance.
Update its turned out the noise was a faulty battery , whilst here we installed the customers Canon IP90 printer and updated their Antivirus
Hard Drive Disk Read Error in Kenilworth
Next today we are with a customer in Kenilworth, The customers laptop computer is giving disk read errors, On this one we ran a disk recover program and managed to get the laptop working again, As a precaution we have also made a backup of the customers data as there is no telling if a failure is around the corner.
QuickBooks Update in Kenilworth
Good Afternoon, We are with a Customer in Kenilworth, We are here to update the Quickbooks from 2006 version, The important thing here is to back up the data before you start, then update the program, followed by updating the data, then create a new backup so we have both before and after covered in case of any errors.
Setup Wireless on Cable Internet and Wireless Printer
For the next job today we are with a customer in Kenilworth, We are here to update the customers Virgin Cable internet with a wireless Router and add to the network an Epson Wireless Printer and a Toshiba Laptop
Setting up ACT in Kenilworth
The Last job today is for a customer in Kenilworth, We are here to install Sage ACT a customer database manager, the important thing here is to make sure the data from an old installation and the emails works as intended.
Trojan Virus Removal in Kenilworth
Now we are in Kenilworth to investigate a Laptop Computer that is not able to send Emails, Upon Examining the reasons why we found the computer had been blocked by Spam Haus, It had been blocked because of Several Viruses on the computer including Rootkits, Trojan Horses, We removed theese and requested the block to be lifted.
Network Maintenance in Kenilworth
For the next job today we are with Newey / Heritage Property in Kenilworth, We are here to setup a number of computers on their new network system.
Broadband Trouble in Stoneleigh
We are now with a customer in Stoneleigh to look at an issue with broadband, The issue here is no connection to the exchange, so we test with a known working modem and this is the same we then went to the master socket and tested and all was ok.
Update: The fault is traced to an internet wiring fault on the phone line.
Some Computer Maintenance in Leek Wootton
Good morning we are with a customer in Leek Wootton, This morning we are here to maintain the customers computers as well as setting up an external usb harddrive backup system.
A Computer Repair in Kenilworth
Good afternoon, We are now with a customer in Kenilworth to examine and repair their computer, as well as check their broadband.
Computer Setup in Kenilworth
We are in Still Kenilworth to setup a new laptop computer.This included transfering all the customers data (Documents,Pictures,Music,Emails,Etc) from an existing machine with a broken lcd screen, as well as installing the existing Wireless Printer, We are also setting up a backup system.
Onsite Computer Support Kenilworth
Good Morning today we are in Kenilworth to maintain a computer for a customer. The main issue is checking the Antivirus on the PC and its reported to be running slow.
Data Recovery in Kenilworth
We have been called out to do an Emergency computer data recovery in Kenilworth.
The Laptop computer had been dropped one concrete floor smashing the screen to pieces and the customer had after speaking to me had decided to rushed out to buy a new Sony Vaio Laptop Computer, We came and managed to extract the customers data from the old computer and transfer to the new computer. We also Installed the customers programs for him.
So he was up and running again within 5 hours of breaking his old computer.
Computer Installation and Data Transfer Kenilworth
Good Morning We are at a customers in Kenilworth, We are here to setup a new computer system which includes Installing software, Setting up a HP C4380 Wireless Printer and an Epson LQ300 dot matrix printer, Transferring all the customers data from their old computer which consists of Sage Accounts and Payroll Data, Documents, Photos, Emails, Email Address Books and of course making sure it all works.
Unmountable Boot Volume in Kenilworth
We are in Kenilworth on Grange Avenue repairing a Computer that has the error “Unmountable Boot Volume”, We performed a recovery on the hard drive here and recommend that the customer should backup any important data in case the problem reoccurs.
Missing Drivers in Kenilworth
Good afternoon we are with a customers in Kenilworth to look at a Dell 5150 that has been reformatted, To repair this computer i required to bring our Laptop Computer so i could download network drivers and transfer to the Dell, so then we can reinstall all the drivers required from the internet.
Installing an IDE Zip Drive in to an External USB Case
Good Afternoon we are in Kenilworth with a customer to repair a computer system install new software and hardware and place an internal USB ZIP drive in to an External USB case.
Computer Repair in Kenilworth
This Morning we are with a customer in Kenilworth, The customers Computer is not starting correctly and failing to boot up.
What had happened here was the processor had got to hot and started to shut down, which meant it had got so slow the computer had failed to shut down correctly before the power had gone when the customer attempted to power down, so we cleaned up the Heat sink on the processor and ran a repair on the hard drive and left the machine in a working state backing up the data in case any further issues arise.
Computer Maintenance at Kenilworth
This afternoon we are at a customers in Kenilworth, We are here to help Install Software for a Nikon Camera and update the customers AVG Antvirus.
