We are with a customer along the Priory Road at Kenilworth in Warwickshire, we are here to setup an Apple iPad with a Windows Computer , updated the firmware, set up internet bookmarks and AOL email as well as performing other computer maintenance.
This morning we are with a customer at Kenilworth in Warwickshire to install a backup system for an external USB hard drive for this we are using the download for Synctoy from Microsoft , the reason for using this is that it is pretty easy to use and does not take to long because it only copies the files that have been changed.
Next today we are with a customer on Birches Lane at Kenilworth in Warwickshire. we are here to check an Apple iPhone and an Apple iPad that has stopped sending and receiving emails plus other computer problems.
Update Vodafone have discontinued their 360 service this means any phones using email on Vodafone will need to use an alternative outgoing Email Server.
Good morning today we are with a customer on Rouncil Lane at Kenilworth in Warwickshire, we are here to repair a computer that has a DVD-RW drive that is not working.
Good morning we are on Rouncil Lane at Kenilworth in Warwickshire to help a customer with their networking requirements.
This afternoon we are at a customer in Kenilworth to help them reinstall their computer systems after a house move.
This required a Wireless USB Adapter to get it all working now, But it seems we may be back in the next few weeks to setup a wireless access point system as at the moment the wireless only Covers 1/3rd of the house
We are at Kenilworth in warwickshire for one more job to install a Wireless router on a Virgin cable setup.
First job this Afternoon I am at Kenilworth in Warwickshire we are here to repair the customers Dell computer system this looked as though we required the network card replacing , The Dell computer also required us to attempt a repair on its outlook PST Files.
For this Dell computer repair it turned out that the drivers for the existing network card needed updating from the Microsoft Windows updates and the Microsoft outlook issue was an error clearing the clean file flag and it required a hot fix from Microsoft installing to Repair this issue.
This afternoon we are in Kenilworth to attempt to recover a customers missing pictures from a laptop Computer.
Update Unfortunately the customer had done a factory reset on this machine and it might have been possible to retrieve some of the photos using another machine and running a recovery program but it would have taken a good 60 to 90 minutes to run the scan to find out if any thing survived, this time the customer said not worth recovering and asked me to reinstall the software and missing updates and antivirus.
This afternoon we on Ferndale Drive at Kenilworth in Warwickshire, we are here to do some maintenance on an old Desktop Computer running Windows XP and a Netbook PC connected to a BT Infinity Wireless Router.
On the Desktop Computer we updated the antivirus to a current Version , reinstalled the wireless Adaptor and checked the startup files and Edited the Registry.
Its worth noting that on installations of BT Infinity that I come across with the Router sat on top of the Openreach Modem seem to generate a lot more heat and appear to get speed issues so I would recommend that the modem is wall mounted to combat this or at least separate on the area that they are situated in.
First job Today is at Kenilworth Cleaning up a Hewlett Packard PC removing data and games and Setting up an email account. on this one as there was no data to keep we went straight to the emergency recovery partition and wiped the machine it was running very slow before the wipe after running like new and just needed the correct drivers for the added wireless adapter loading and a new email address for the new user.
Next today we are in Kenilworth to fix a Netgear ADSL Router Problem the router appears to be working fine but the details for the admin are missing so we reset the Router to defaults and put the original settings back in taking care to write the details in to a safe area should we need to go check the router again.
Good morning, We are with a customer in Kenilworth to repair a laptop with a code 19 error on thier CDRW drive.
This afternoon we are in Kenilworth, Warwickshire working for CLM Training, We are here to repair a laptop computer that is running slow and reload the audio drivers.
We are currently in Kenilworth at a customers fixing a problem with Outlook 2002 the error we are getting is 0x8004210a, this is solved via a hotfix downloaded from microsoft
This afternoon we are at a customers in Kenilworth to back up there data, reformat and reinstall the computer then restore the customers data.
This morning we are at a customers in Kenilworth performing general maintenance and creating a backup of their computer.
Good Afternoon we are in Kenilworth adding an existing Email account to a customers new Laptop Computer
We are now with a customer on Webster Avenue in Kenilworth, We are here to repair several computer problems.
The desktop computer here has Trojan viruses and malware which we removed and then updated the antivirus software.
We reset the Router to include Wireless security.
The Philips Laptop has wireless issues and a fan that is not working, We stripped the laptop, Cleaned the fan and then reassembled this solved the fan issue, Removed and reinstalled the wireless driver which gave us working wireless .
We are now with a customer on Jordan Close in Kenilworth, We are here to update the customers Antivirus and check other issues on the computer here, Also the Nvidia Geforce drivers , Zone Alarm, and Adobe Reader have also been updated.
Good afternoon, We are now with a customer on Windy Arbour in Kenilworth, We are here to solve an issue a Files Permissions error with Internet Explorer and Outlook Express, The issue here turns out to be a piece of malware called IAV this needs to be removed from the Registry and then any associated files removed from the machine this one had an EXE, LSP, Toolbar, And a browser hijack, We removed all these and retested the PC all clear.
We are with a customer on Birches Lane in Kenilworth,We are here to setup a backup system for an external USB hard drive that the customer has purchased, for this we are using the download from microsoft , The reason for using this is that it is pretty easy to use and does not take more than a few minutes to update because it only copies the files that have been changed since the last backup.
Good Morning today we are with a customer on Birches Lane in Kenilworth, We are here to setup the customers desktop and laptop computers with a new ADSL wireless router.
Update while here we also fixed an issue the customer was having with Microsoft Outlook
We are with a customer on Rouncil Lane in Kenilworth, We are here to check on the customers wireless installation problems and advise on other computer and network issues.
Good afternoon we are now with a customer on Heyville Croft in Kenilworth, We are here to remove a fake antivirus from a Sony Vaio laptop computer, The fake is called Internet Secuirity 2010 its aim is to relief you off some money for a product that does not exist.
Update This version seemed to be helped by a Trojan downloader virus and had attached its self to the system files in effect we were forced to lose the system restore folder or get the virus back.
Good morning, Today we are with a customer on Rouncil Lane in Kenilworth, We are here to help setup Skype and a Webcam on a Compaq Desktop Computer.
Good afternoon today we are at a customers on Sovereign Close in Kenilworth, We are here because the customer has reported that their computer is running very slow. On this computer we edited the registry and startup files and removed cleaned and refitted the processors heat sink and fans .