Good morning, Today we are with a customer on Guys Cliffe in Leamington Spa, We are here to setup a HP Deskjet F4580 wireless printer with a Toshiba Laptop via the existing Orange Wireless Router.
Good Afternoon, For our next job today we are with a customer on Binswood Avenue in Leamington Spa, We are here because the customer has reported after a Windows Update the computers Internet Explorer stopped working.
Update : We tested this one with the -extoff extension and it worked fine so we removed incompatible addons and removed unneeded toolbars, and this solved the customers issue, we then also ran a malware check to make sure the computer was clean.
We are with a customer in Albert Street at Old Milverton in Leamington Spa, The customer has a dead laptop computer which they require to recover it’s Data, This is successful and we are able to transfer all the customers data to another computer.
Good afternoon we are with a customer on Church Hill in Royal Leamington Spa, We are here to remove a Virus that uses random letters plus ftav.exe, The symptoms are a green shield in the resident program icons, We removed this problem by editing the registry, Deleting the Virus Files from the Application Data and Temp Files, And then checked clear by running a Malwarebytes Scan, The Norton antivirus here was very out of date and needed the use of the Norton removal tool to uninstall from the computer, We replaced this with the free AVG antivirus and Zonealarm firewall.
Next this morning we are at a customers at Leamington Spa in Warwickshire , We are here to repair a laptop computer that is running slow and upgrade the Customers AVG Antivirus from 8.5 to Version 9.
Next today we are with a customer at Leamington Spa in Warwickshire, We are here to setup the customers Wireless broadband Router. To get this to work correctly we had to update the customers Dell laptop computers wireless driver.