Installing a Computer Backup System in Leek Wootton

This morning we are with Wootton and Co in Leek Wootton near Warwick, We are here to set up an external usb harddrive backup system for the customers photos. The software we have setup uses a sync system, the main reason for using this is it only copies the updates files which means a complete usable backup in case of Emergency. This unit also includes a memory card reader to go straight from the Camera’s card and a screen to view the images.

Computer Freezing in Warwick

Good afternoon we are now with a customer on Bridge Street in Warwick, The issue here is that the Customers machine Locks up intermittently, for this one we need to check the heat sink to make sure the fan is clean and working, Edit the registry and remove malware and trojan viruses.

Laptop Computer Data Recovery and Backup at Warwick

For the last job today we are at a customers on Chesford Crescent at Warwick, We are here to repair the customers Laptop computer which is giving a hall.dll Error, To check this computer we booted to system recovery Console and attempted to read the hard drive this resulted in the error “unable to enumerate directory”, This meant the hardrive was unreadable so we had no choice but to attempt a recovery on the computer, this was successful and after being able to reboot in to windows we setup the customer with a backup system and left the machine backing up. The reasoning for this is that the data involved was critical to the customer and having had one issue it seemed quite likely another may occur.

Update as it happens 2 days later the repaired machine died and the backup of the laptop computer saved the customer from having to repay for data recovery, the only thing to note here is if your using a hard drive to backup to then you need to remember it is also a mechanical device and it is worth retiring the back up drives every 2 years to avoid failure.

Very hot laptop in Warwick

For the last job today we are examining two Laptops at Bridge End in Warwick, One is not installing updates and the other is getting very hot and over heating. The first one was found to be a corrupt update so we uninstalled deleted the cache and reinstalled the updates .The Second required dismantling and the fan cleaning, it had got very clogged up with dust.

Memory Upgrade in Warwick

This morning we are back in Warwick to upgrade the memory on a Hewlett Packard a6001 Desktop Computer with 2 * Kingston KTHXW4300/1G this will give the computer 2GB of RAM which should be enough for standard office programs on Windows Vista.

Email Trouble in Warwick

Good Morning, Today we are with a customer on Church Street in Warwick, We are here to solve some Email problems and perform some general computer maintenance, one of the issues here is the age of the machine so it will be quite slow, and we found it was necessary to remove any unneeded programs, including things like Google Desktop that was indexing the drive to much for its use.

Desktop Computer running slow at Warwick

This morning we are with a customer in Warwick to repair their computer system, after cleaning it up and checking its decided that the memory on the machine needs upgrading to GB to make it work well with the software being used, Typically Windows XP uses no more than 512MB unless its installed with Photoshop, Windows Vista and 7 Require 2GB just to run efficiently any thing above 4GB is good but as always more is better (The 32bit Versions are limit to a max of 3.5GB RAM).

A Computer Repair in Warwick

Good morning, Today we are at a customers on the Woodloes in Warwick, we are here for two reasons first is the computer is running Slow and the second is the internet has been intermittent, The Main issue here has been caused by malware which we removed by editing the registry, removing the malware and then running a Malwarebytes scan, The Second issue which did not help the speed was that the processor heat sink and fan needed some minor clean up maintenance as is blocked by Dust, Carpet and cat hair, We removed this and freed up the fan and the machine was back to working properly.

PC Running Slow – Computer Repair in Warwick

This afternoon we are with a customer in Warwick, We are here to repair a computer that is running Slow.

The Problem here was two fold in that the fan on the processor was clogged with a few years or dirt and carpet which increased the temperature , and the other was a Trojan Virus that was stealing the rest of the processor time, The End Result is a machine that functions much better.

Computer Repair at Woodloes Park in Warwick

Good morning we are at a customers on the Woodloes in Warwick, the issue here is that the computer freezes intermittently and the webcam does not work correctly, it also gives a  “1628 Failed to complete Installation” error, to fix this one we required to edited the registry and install windows updates.

Computer Maintenance in Warwick

Good morning today we are with a customer on Beauchamp Road in Warwick, We are here to sort out issues with a printer, This turns out oddly to be a corrupt profile and to solve it we had to create a new user profile and copy the data and emails back in,Strangley this was also stopping the customer from adding her New USB printer.

 

Computer Rebooting in Warwick

Good afternoon we are in Warwick to repair a computer that is rebooting constantly, for this one we have booted up a CD in recovery console and attempted to read the drive this resulted in the error “An error occurred during directory enumeration” and meant the drive was currently unreadable, So we ran the recovery tool from the CD, this found and fixed errors on the hardrive this allowed us to load the computer and the customers data was recovered, The recommendation at this point is to make sure any important or irreplaceable data such as letters,accounts or pictures are all backed up to another media such as CD, Memory Stick or another hardrive as the possibility of the error reoccuring in a more problematic state could occur.

Computer Repair on the Percy in Warwick

Good Afternoon we are now at a customers on the Percy in Warwick, We are here because the customer’s desktop computer is running slow, To solve this we have to edit the registry and remove any unneed programs and tool bars, check the antivirus and run a spybot scan.

Update this one had a piece of Malware that calls it’s self Registry Optimizer in the add remove programs list it was only part of the issue but pretty much any thing that claims to optimize or speed up your computer is to be distrusted unless proven otherwise.

Broadband Change and Computer Maintenance in Leek Wootton

Good morning today we are with a customer at The Meadows in Leek Wootton near Warwick, We are here to change the customer over to Sky Broadband and have installed the supplied router, We have also updated the customers firewall and antivirus software and removed a shortcut for some thing called Platte Account as well as a few Trojan viruses.