Dentists this afternoon so our last job is a laptop repair in Leamington Spa the computer is a Dell Studio XPS. It has a fault on the screen unfortunately to repair it we need smaller Torx Screwdrivers than are currently in our Kit I.E. Smaller than T5 Torx so we have ordered a few sets of the smaller sizes and will be back here in a few days time.
Onsite computer maintenance at Kenilworth in Warwickshire
Onsite computer repair at Stoneleigh in Warwickshire
For the next job today we are in Stoneleigh to maintain a computer for a customer, the main issue is checking the Antivirus on the PC and its reported to be running slow.
Update: The main thing effecting the speed of this Dell Studio laptop was the web control software supplied that was hogging resources so we removed this and other programs by editing the registry.
We also gave the customer some tuition on an Apple Macbook Pro.
Computer repair at Kenilworth in Warwickshire
First job this Afternoon I am at Kenilworth in Warwickshire we are here to repair the customers Dell computer system this looked as though we required the network card replacing , The Dell computer also required us to attempt a repair on its outlook PST Files.
UPDATE
For this Dell computer repair it turned out that the drivers for the existing network card needed updating from the Microsoft Windows updates and the Microsoft outlook issue was an error clearing the clean file flag and it required a hot fix from Microsoft installing to Repair this issue.
Laptop data recovery at Kenilworth in Warwickshire
This afternoon we are in Kenilworth to attempt to recover a customers missing pictures from a laptop Computer.
Update Unfortunately the customer had done a factory reset on this machine and it might have been possible to retrieve some of the photos using another machine and running a recovery program but it would have taken a good 60 to 90 minutes to run the scan to find out if any thing survived, this time the customer said not worth recovering and asked me to reinstall the software and missing updates and antivirus.
Virus removal and computer maintenance near Kineton
This morning we are at Combrook Near Compton Verney between Wellesbourne and Kineton in Warwickshire to remove a root kit virus called “Smart Fortress 2012” this is going to be a scam to take money for a so called antivirus that claims you have thousands of virus’s or registry issues – standard scare tactic should be removable by editing the registry and running a Malwarebytes Scan.
Update : This malware was more trouble to remove than the previous version we had to run system restore and choose a date earlier than when the virus arrived, followed by a check on the registry and a full Malwarebytes scan.
Further Update : it turns out this arrived via an email claiming to be a Federal Express missed delivery and the customer had opened an attachment
Antivirus update and computer checkup at Kenilworth in Warwickshire
This afternoon we on Ferndale Drive at Kenilworth in Warwickshire, we are here to do some maintenance on an old Desktop Computer running Windows XP and a Netbook PC connected to a BT Infinity Wireless Router.
On the Desktop Computer we updated the antivirus to a current Version , reinstalled the wireless Adaptor and checked the startup files and Edited the Registry.
Its worth noting that on installations of BT Infinity that I come across with the Router sat on top of the Openreach Modem seem to generate a lot more heat and appear to get speed issues so I would recommend that the modem is wall mounted to combat this or at least separate on the area that they are situated in.
Onsite computer repair Leamington PC running slow
This morning i spent an hour cleaning up a computer on the Welsh Road between Cubbington and Offchurch.
It had an update software from Macrovision running and this was holding a large percentage of the computers resources, Slowing the PC down and increasing the fan noise.
We disabled the updater and various other applications and left the Dell computer running well.
Kenilworth Router Trouble,Apple Mac at Henley in Arden and Laptop Repair in Wootton Wawen
At Kenilworth in the morning to sort out an adsl wireless router , and help a little with google web page search stuff with @suecablephoto www.suecablephotography.co.uk .
Then the afternoon in Henley in Arden first setting up an Apple Mac with a virtual Windows using VMware Fusion happy to say that’s easier to do since i first set one up a good few years ago.
Followed by a trip to Yew Tree Farm Shop http://www.yewtreefarmshop.com/index.php/yew-tree-farm/ at Wootton Wawen to perform minor surgery to a dell laptop computer by disable a misbehaving mouse pointer.
Kenilworth Computer Clean up and network shares in Leamington Spa
Sky sending out spam letters
Out at Whitnash today and it would appear that Sky are actually sending out letters warning about spam to there customers, But unfortunately they are basing the information on the reported ip address which changes if the user has unplugged the power to the router, as it happens on this computer the customer has unplugged the router on a regular basis.
We checked the customers machine and did find and remove rootkit virus , this is a virus that attaches it’s self to a main system file and can be pretty hard to find, also we have to change the password on the customers hotmail account it would seem the password had been stolen some how.
Setup Apple Macbook Pro with Wireless HP Laserjet
2nd job of the day is in the working units at The Mill on Mill Lane, Little Shrewley near Hatton here we have a HP Laserjet wireless Laserjet to install and make work correctly over the wireless network with an Apple Macbook Pro also to add to the fun it is using Sage accountant inside Parallels with Windows XP running virtually. this was all setup and tested much to the customers relief she had been using as left by another computer person with it connected via usb leads which i have to add looked dangerous.
Computer dead no power
This morning i have a computer in Warwick with no power getting to the machine. After checking the fuses (by the way its almost never the fuses or the power switch) and the mains , We put a new power supply unit in to the machine and tested it , This was all that was needed on this machine but a simular set of faults are apparent when the motherboard, processor or memory simm boards have a fault.
Compaq PC not Booting
For the 3rd job of the day we are at Milverton in Leamington Spa for this one we had a Compaq PC with powerlights but no screen for this one we just needed to clean the contacts on the video and memory cards then reseat the processor.
BT Wireless Router Installation
2nd job of the day back in to warwick to setup an ipad and several laptop computers on a BT Wireless router all working with a wireless HP printer
Brother Network Scanner Installation
Working for PL Tooling today at Honiley reconfiguring there Brother Multifunction Network Printer so that the scanner performs in the way that the customer Expects .
Laptop Data Recovery
Computer Clean up in Kenilworth
First job Today is at Kenilworth Cleaning up a Hewlett Packard PC removing data and games and Setting up an email account. on this one as there was no data to keep we went straight to the emergency recovery partition and wiped the machine it was running very slow before the wipe after running like new and just needed the correct drivers for the added wireless adapter loading and a new email address for the new user.
Data recovery in Wellesbourne
This afternoon i am on Grange Gardens in Wellesbourne to see a computer that is giving a blue screen of death and rebooting. To be honest the machine is fairly aged but the data is important so we booted in to recovery console and attempted to read the drive this resulted in the “Drive can not be enumerated” error message and we then attempted to run a check disk on the harddrive, this is a 50/50 situation and takes a good 60 to 90 minutes to complete but as the data was urgent we tried it and suceeded.The important thing to remember is that although it was working straight after there still might be an issue with the hardrive so we left the customer backing up his data to an external hardrive.
UPDATE as is the case in murphy’s law 2 weeks after we did this the computer died again but the customer was happy due to the fact his data had been saved and he had taken on board the warning and updated his backup each time he used.
Laptop CDRW Error in Kenilworth
Good morning, We are with a customer in Kenilworth to repair a laptop with a code 19 error on thier CDRW drive.
Laptop Computer Repair in Kenilworth
This afternoon we are in Kenilworth, Warwickshire working for CLM Training, We are here to repair a laptop computer that is running slow and reload the audio drivers.
Laptop Computer Clean up at Milverton in Leamington Spa
Computer repair in Wellesbourne
Computer Repair in Leamington Spa (Dell 3000)
Computer running slow at Wellesbourne in Warwickshire
This morning we are at Wellesbourne in Warwickshire repairing a desktop computer that is running slow one issue that may occur here is that if the fan on the processor is pulling the air towards the heat-sink there will be a large deposit on it which will increase the heat and then the processor will shut down sections of the processor in case of failure. This one has a bit of a carpet on the processors heat sink but the main issue has been caused by some malware which we removed by editing the registry and running a Malwarebytes scan
Wireless Trouble at Kineton in Warwickshire
This morning we are at Kineton in Warwickshire with McGurk Performance Cars . We are here to repair one of the computers in the office it has an odd fault with the wireless, So we removed the Netgear Wireless PCI Card and added a new Wireless USB adapter.
Computer Maintenance at Halford
Computer repair at Stratford upon Avon in Warwickshire
Computer Repair onsite in Kenilworth
Broadband problems at Stratford upon Avon in Warwickshire
Outlook Problem in Kenilworth
We are currently in Kenilworth at a customers fixing a problem with Outlook 2002 the error we are getting is 0x8004210a, this is solved via a hotfix downloaded from microsoft
Trojan Virus Removal in Warwick
Onsite Computer Repair in Warwick
Hello this morning we are with a customer in Warwick not to far from the hospital, We are here to repair the customers computer, the computer needed a new DVD writer to replace a faulty CDRW drive, and for some reason the printer needed reinstalling.
Reformat and reload a computer in Kenilworth
This afternoon we are at a customers in Kenilworth to back up there data, reformat and reinstall the computer then restore the customers data.
Computer Maintenance in Kenilworth
This morning we are at a customers in Kenilworth performing general maintenance and creating a backup of their computer.
Malware Removal – Computer Repair in Warwick
This afternoon we are with Eastgate Engravers of Warwick, We are here because the customers Dell PC is running slow, To fix this we checked the registry ran a malwarebytes scan, updated any drivers that where available and finally made sure the Antivirus and Firewall are up to date.
Computer Repair in Haseley Knob
Good Morning today we are with a customer in Haseley Knob between Wroxall, Beausale and Honiley the issue is the customers Laptop Computer is not booting up, We loaded in to Recovery Console and attempted to read the Harddrive this resulted in the Error “An error occurred during directory enumeration”, This mean’t the hardrive was unreadable at this point, we performed a hardrive recovery and was able to make the machine fully functioning again with the recommendation that the customer backs up any important data as would be possible that the drive is failing.
Email Trouble in Leamington Spa
Fixing Modem issue in Leamington Spa
This morning we are with 8clarendoncrescent.co.uk in Royal Leamington Spa to repair an issue with an old style dial up modem attached to a Toshiba laptop computer and other computer maintenance.
Internet Explorer Crashing at Leamington Spa
For our Last job today we are at a customers in Leamington Spa repairing an issue on a computer in which Internet Explorer is crashing when the customer is using Amazon.