We are now with a customer on Austin Edwards Drive in Warwick, We are here to repair the customers computer which needs Malware and Trojan Viruses Removing, the main virus on this one was a Degeneric Virus and a Trojan Zbot called Stas.exe .
My Security Engine – Fake Antivirus Removal at Warwick Gates
We are with a customer at Bushy End on the Warwick Gates in Warwick, We are here to remove a fake antivirus called “My Security Engine”, the aim of this program is to scam money and credit card details, we removed this from the customers computer system and checked for other viruses and malware.
Sony Vaio Laptop Hard drive Replacement in Warwick
We are now back with the customer on Croft Close off of the Myton Road in Warwick to complete a previously started repair, The new hard drive has arrived which we install in to the Sony Vaio VGN-FW21M laptop computer, Reinstalled Windows Vista from the customers recovery DVD, Installed the customers software, Installed Antivirus, Setup the Wireless for internet and email access, and installed the customers Printer.
Computer not Booting up in Warwick
Good morning, We are with a customer on Croft Close off of the Myton Road in Warwick, We are here to repair a Sony Vaio laptop computer that is not starting up correctly, The Computer is giving the error ” Disk boot failure, insert system disk and press Enter”, We booted to recovery console and attempted a recovery this failed Luckily the customer has been keeping a backup of their data, so we have ordered a replacement hard drive to fit when it arrives.
Computer not booting up in Royal Leamington Spa
We are now with a customer on the Kenilworth Road in Leamington Spa, The customer has not been able to get Their Dell Computer to boot up, We Performed a recovery on the hard drive and was able to get the computer working and access all the customers data, We have recommended to the customer to backup any important information.
Laptop Computer lost Internet in Kenilworth
We are with a customer on Fishponds Road in Kenilworth, We are here to solve an issue with the customer laptop and his wireless network. This on turned out to be a driver issue on the laptop we removed reset and reinstalled the Intel Wifi Link 5100AGN driver and was able to get it working again.
Computer with a Blank Screen in Kenilworth
We are with a customer on Rouncil Lane in Kenilworth, The customer has reported that their computer appears to be loading up but has a blank screen, we tested with a video card and all worked ok, So the customer ordered a Gainward Bliss Nvidia 8800 GTS AGI graphics card which we installed.
Computer running slow at Wolston in Warwickshire
We are now with a customer on Main Street at Wolston in Warwickshire. We are here because the customer has reported that their computer is running very slow, its a Compaq Presario laptop computer running Microsoft Windows Vista we cleaned up the computer by editing the registry and running a Malwarebytes scan which helped matters, but it was supplied with only 1 Gigabyte of RAM and Microsoft Windows Vista really needs 4 Gigabyte of RAM or more to work smoothly, We have recommended the customer to buy a 4 Gigabytes RAM upgrade for which we have supplied the part numbers.
Computer Repair Wireless Installation and Trojan Virus Removal in Kenilworth
We are now with a customer on Webster Avenue in Kenilworth, We are here to repair several computer problems.
The desktop computer here has Trojan viruses and malware which we removed and then updated the antivirus software.
We reset the Router to include Wireless security.
The Philips Laptop has wireless issues and a fan that is not working, We stripped the laptop, Cleaned the fan and then reassembled this solved the fan issue, Removed and reinstalled the wireless driver which gave us working wireless .
Lightning Strike on a Computer in Warwick Gates
We are with back with a customer on Portia Way on the Warwick Gates, Heathcote, Warwick, We are here to finish a repair on a Computer that was struck by a lightning strike, to repair this computer it required a new Motherboard, Wireless PCI card, and Processor Heat sink with Fan. If it had been any more than this it would have been uneconomical to repair. but it was repaired and all data was safe, We recommended that the customer backup any important data.
Browser Hijack and Missing Documents at Marton
We are with a customer on the High Street in Marton, The Problem here is that the computer has missing Documents, Pictures, Emails, It also has a Browser Hijack which upon opening Internet Explorer random internet sites appeared at will, After checking the machine we removed a Root Kit Virus and several Trojan Viruses, Edited the registry, Cleaned the Internet Explorer Browser, removed all the temporary files, Repaired the computers file Permissions, and restored all the data, after all this we ran a malware scan to check all was clean.
Computer Running Slow at Admington
Good morning, We are with a customer at Admington near Shipston on Stour, We are here because the customer has reported an problem with the speed of the computer being very slow. After checking we edited the registry, and removed Tool bars,Viruses and Malware from the computer system to effect a complete repair.
Computer Running Slow at Alderminster
Good morning, We are with a customer on the Shipston Road at Alderminster, We are here because the customer has reported an issue with the speed of the computer being very slow. After checking we edited the registry, and removed Tool bars,Viruses and Malware from the computer system to complete the repair.
Fake Windows Security Program Removal in Marton
We are now with a customer on North Street in Marton, We are here to remove a fake antivirus program calling its self Internet Security 2010, This is done by editing the Registry and removing all associated files. 
Access Point Installation at Kineton in Warwickshire
Good afternoon, We are now with a customer on the Southam Road Near Gaydon and Kineton in Warwickshire, We are here to test the viability of using Netgear wireless access points to extend the range of the customers wireless broadband from an office in the main house to an annex at the other side of the building, After surveying and testing several set ups it was found to be cost prohibitive at this time, The issue here is that the building is made from thick cotswold Stone and although we could get a signal though its would require a minimum of 3 wireless access points to keep the signal strength high enough to use, So may be worth another look when the prices come down but at the moment it is cheaper to install another line and pay for broadband for a few years.
Computer Rebooting on the Rugby Road at Royal Leamington Spa in Warwickshire
Good Morning, We are with a customer on the Rugby Road at Royal Leamington Spa in Warwickshire, We are here to look at a Packard Bell computer that has a rebooting issue, This one turned out to be a Java Script Virus which we removed.
Quote for a Broken Screen in Hampton Magna
Good Morning we are in Bellam Road at Hampton Magna, We are here to inspect a Packard Bell Easynote TJ65 Laptop that was returned to PC World for under warranty repair, Amazingly it had been returned to the customer with a letter claiming that a liquid had been spilt on the computer and was not covered by any warranty, I have to admit to being amazed at the diagnosis as it was pretty obvious to me that the liquid in question was the Liquid part of the Liquid Crystal Display, and from the clear point of impact had presumably occurred in transit or dropped up on opening. We have written a letter describing our findings, and have left it with the customer to help there claim for damaged in transit.
We have supplied the customer with a quote to fix the computer.
Computer Backup System in Balsall Common
This morning we are with a customer on Needlers End Lane in Ballsall Common to install a backup system for an external USB harddrive for this we are using a Sync Program from microsoft , The reason for using this is that it is pretty easy to use and Quick because it only copies the files that have been changed.
Update to get the WD USB external hard drive to work here we had to also install a USB 2.0 PCI Card, It seems the ones supplied on board could not supply enough power for the drive.
Computer Running Slow at Balsall Common
This afternoon we are with a customer on Kemps Green Road in Ballsall common to repair a computer that is running slow.
The computer is running Windows XP , after going through all the usual checks registry, Virus check and Malware check, we found that the cause was that there was more than one antivirus on the computer and they conflicted with each other.
Unmountable Boot Volume in Leamington Spa
We are with a Customer on Gaveston Road in Royal Leamington Spa, We are here to repair a Sony Vaio Laptop Computer that is giving the hard drive error “Unmountable Boot Volume”, We succeed in performing a recovery here and recommend the customer to backup any important data to their external hard drive in case the problem reoccurs.
Dead Computer in Stratford upon Avon
We are at a customers on Tiddington Road in Stratford upon Avon to repair a Compaq computer which is Dead (it has no Power) it requires an ATX power supply unit which we replaced after confirming the fault.
Computer Running Slow at Marton
Good Morning, Today we are with TopGrass at their Birdingbury Road Location in Marton, We are here today because the customer is reporting that one of the computers are running Slow.
Update: on this one there was a number of programs using to many resources for this computer, We removed Google Desktop and other memory resident programs that were not required, Updated the antivirus to Avast and installed and ran a Malware Scan
Dead Computer to repair and Other Maintenance at Balsall Common in Warwickshire
Good afternoon, We are with a customer on Station Road at Balsall Common in Warwickshire, We are here because the customer has reported that his computer needs repairing the fault described is that the computer is powering up but has flashing on the screen.
Update after some investigation it was found that the computers power supply was not functioning correctly so we replaced the unit and tested, We also updated the customer antivirus and firewall programs to the latest versions.
Computer not Booting up in Radford Semele
Good afternoon we are now with a customer on Valley Road in Radford Semele. We are here to solve the customers problem which is that the computer is not starting up and giving the error “DISK BOOT FAILURE”, we manage to recover this computer and recommended that the customer backup his important data and pictures.
Installing a Computer Backup System in Leek Wootton
This morning we are with Wootton and Co in Leek Wootton near Warwick, We are here to set up an external usb harddrive backup system for the customers photos. The software we have setup uses a sync system, the main reason for using this is it only copies the updates files which means a complete usable backup in case of Emergency. This unit also includes a memory card reader to go straight from the Camera’s card and a screen to view the images.
Setting up a Scanner at Heathcote Park
We are now with a Customer on Birch Court at the Heathcote Park near Warwick Gates, We are here to help the customer Repair the connection between their scanner and the computer.
Setting up a Backup System in Kenilworth
We are with a customer on Birches Lane in Kenilworth,We are here to setup a backup system for an external USB hard drive that the customer has purchased, for this we are using the download from microsoft , The reason for using this is that it is pretty easy to use and does not take more than a few minutes to update because it only copies the files that have been changed since the last backup.
Internet Explorer not Working After Windows Update in Leamington Spa
Good Afternoon, For our next job today we are with a customer on Binswood Avenue in Leamington Spa, We are here because the customer has reported after a Windows Update the computers Internet Explorer stopped working.
Update : We tested this one with the -extoff extension and it worked fine so we removed incompatible addons and removed unneeded toolbars, and this solved the customers issue, we then also ran a malware check to make sure the computer was clean.
Fixing a Dell Computer that does not Boot Up in Leamington Spa
Next today we are with a customer on Archery Road in Leamington Spa, We are here to fix a Dell Computer that is no longer starting up correctly.
Rescuing Data from a Laptop at Old Milverton in Leamington Spa
We are with a customer in Albert Street at Old Milverton in Leamington Spa, The customer has a dead laptop computer which they require to recover it’s Data, This is successful and we are able to transfer all the customers data to another computer.
Trojan Downloader and fake Antivirus Removal in Kenilworth
Good afternoon we are now with a customer on Heyville Croft in Kenilworth, We are here to remove a fake antivirus from a Sony Vaio laptop computer, The fake is called Internet Secuirity 2010 its aim is to relief you off some money for a product that does not exist.
Update This version seemed to be helped by a Trojan downloader virus and had attached its self to the system files in effect we were forced to lose the system restore folder or get the virus back.
Setting up VMware with Windows on an Apple Mac Air in Henley in Arden
This morning we are with a customer on the High Street in Henley in Arden, We are here because the customer has bough a new Apple Macbook Air running OS X Snow Leopard they need it setting up with his wireless network, The customer also wants to run Windows software on this machine so we looked at Parallels Desktop Version 4 and VMware Fusion 3, we opted to try the VMware Fusion as they provided a trial version on download and at this time Parallels seems to be in beta, when finished the VMware worked perfectly with the Quicken and Microsoft Office programs so we purchased the full versions.
Backdoor Trojan Virus Removal at Coten End in Warwick
Good afternoon, We are now with the Sign Depot at Coten End in Warwick , We are here because the customer has reported that their computer system is running Slow, We found and Removed a Backdoor Trojan YBF Virus.
Internet Problems on a Network in Warwick
Next today we are with A1 Sea Foods in Warwick, We are here to fix an issue on one computer in the network which can not connect to the Internet but can see the Network.
Installing a New Printer in Warwick
Good morning, Today we are with a customer in Warwick, We are here to setup a new printer on their computer system and perform a general check up on the PC’s antivirus and firewalls.
Dell Laptop Computer Data Recovery in Kenilworth
Next today we are with a customer in Kenilworth, We are here Primarily to recover data from a Dell Latitude D430 Laptop Computer and then quote for a replacement screen if worth doing.
Computer Clean up in Cubbington
Good morning today we are on The Grange in Cubbington, We are here to Clean up a customers laptop computer that is running particularly slow.
Update this one proved to be a combinationof a non moving fan which we cleaned up and got working , and Trojan Viruses including other malware which we removed
Malware removal annoying popups on a computer system at Bascote in Warwickshire
Good morning today we are with a customer at Bascote between Ufton Southam and Long Itchington in Warwickshire, We are here because the customers computer is running slow and has a never ending stream of pop ups appearing on the screen these are usually titled Adserving or Aedgency.com, To remove this we had to edit the startup files in the registry, Removed temporary files, Ran a Trojan virus remover, and once cleaned we setup a backup system.
Computer Freezing in Warwick
Good afternoon we are now with a customer on Bridge Street in Warwick, The issue here is that the Customers machine Locks up intermittently, for this one we need to check the heat sink to make sure the fan is clean and working, Edit the registry and remove malware and trojan viruses.
Computer Running Slow in Kenilworth
Good afternoon today we are at a customers on Sovereign Close in Kenilworth, We are here because the customer has reported that their computer is running very slow. On this computer we edited the registry and startup files and removed cleaned and refitted the processors heat sink and fans .
