We are now with a customer on Greatheed Road at Leamington Spa in Warwickshire, we are here because the customer has reported that their HP printer is not printing , so we need to check what the issue is and if able to get working the customer has never been able to get it Installed as a wireless printer.
Update: Whilst here we tested the HP Deskjet F4580 Printer and found that its wireless is faulty, the BT Infinity is working perfectly, the wireless on the Dell 1545 Laptop was functioning but not at full speed only downloading at 20 megabits per second, whilst cabled and on my wireless test phone it produced above 35 megabits on download. we also updated the customers antivirus to AVG 2012 which found an uninstalled virus in the downloads folder called Trojan Horse Cryptic.BSC, luckily it seems it was downloaded but not running. (several faults occurring here )
Good morning today we are with a customer on the Radford Road at Leamington spa in Warwickshire, we are here to investigate a computer that has power but no screen display output.
Update: upon Investigation it was found that a surge had tripped the power supplies thermal switch, all we needed to do here was removal the power and in the time taken to confirm the power lead worked the thermal switch had reset. this was then tested all working for now, quite lucky as it goes.
Good afternoon we are now with a customer on Almond Avenue at Royal Leamington Spa in Warwickshire, we are here to setup an IMAP email sync on their laptop computer system and other teething problems.
Good afternoon we are now with a customer on Russell Terrace at Leamington Spa in Warwickshire to setup an Apple iPhone Sync, check if a web booking system works correctly on the same phone, and some other computer maintenance.
For our last job today we are Near Warwick Street at Leamington Spa in Warwickshire, we are here to finish setting up a Customers Domain name hosting and Email Addresses.
Next today we are with a customer on Almond Avenue at Leamington Spa in Warwickshire,
We are here to setup a new Dell XPS 14Z laptop computer this will include recovering data from an older laptop computer, setting up email (including recovering emails from Microsoft Windows Live Mail), address Books and setting up with the customers existing printers.
Next today we are on Northumberland Road at Leamington Spa in Warwickshire we are here because the customers computer is running slow.
The issue here is that Lavasoft have released a program called Ad-Adware Pro Security and if your using Ad-Aware the malware remover they will offer you this product as a trial, the thing to remember is that you most probably already have an antivirus program installed on your computer so the options are to uninstall your current antivirus if your thinking of taking or not installing the pro version. If you do accidentally install two antiviruses on one computer it will slow the machine down substantially.
For our first job today we are with a customer in Leamington Spa, the issue here is that the emails are not sending from the customers computer.
Update:- This one looks like its an issue at Tiscali as the customer is a professional client we have recommended and ordered Web hosting and a .co.uk Domain name, this will give the customer the option to easily change broadband supplier at a later date.
Next today we are with a customer in Leamington Spa, we are here to check a LCD screen on a Samsung Laptop.
This afternoon we are at a customers in Leamington Spa, we are here to remove a fake antivirus
This afternoon we are in Leamington Spa to help recover an email account.
Good Morning this morning we are with a customer in Leamington Spa to perform some general maintenance on the customers computers, and to place an SSD from a broken Laptop in to a USB caddie for use as an external storage.
This afternoon we are at Russell Terrace in Royal Leamington Spa and have been setting up an Apple iphone with a Toshiba Satellite laptop computer , updating firmware setting up internet bookmarks and email as well as performing other computer maintenance.
This afternoon we are back at a customers in Leamington Spa to examine a Dell Studio XPS to evaluate if we can repair or requires parts this machine requires smaller than usual torx screwdrivers similar to Current mobile smart phones.
Update as suspected the screen is glued to the front bezel and will break so if you even going in to check the cables the LCD will shatter.
This morning we are at Greenwood Court at Leamington Spa in Warwickshire doing general computer maintenance upgrading the antivirus and a little tuition on a Lenovo Think Pad laptop
This morning we are on Regency Court at Royal Leamington Spa in Warwickshire and have been setting up an Apple iPad on a Toshiba Satellite Pro as well as performing other computer maintenance
Today we are in Leamington Spa at APNA Partaap Driving School (07855)791060, to Attempt a data recovery on an out of warranty Western digital harddrive.
The harddrive was dead with no power and the customer happened to have a spare identical drive so we swapped the control board which surprisingly was the correct board and gained power to the drive,
Unfortunately this then showed us the read arm was broken some how as it made a clattering noise when starting up.
The only way to recover this drive is with expensive specialist equipment.
So the customer has been referred to www.apextechnology.co.uk
This morning i spent an hour cleaning up a computer on the Welsh Road between Cubbington and Offchurch.
It had an update software from Macrovision running and this was holding a large percentage of the computers resources, Slowing the PC down and increasing the fan noise.
We disabled the updater and various other applications and left the Dell computer running well.
Today started in Kenilworth to clean up an old desktop pc that was not booting, and help setup a new laptop.
Followed by setting up Windows networks shares for a firm of designers in Leamington Spa it seems no one likes file permissions.
We went to Whitnash near Leamington Spa on Tuesday the 21st of Feburary for a computer repair, to find a Trojan virus that was designed look like a police fine to scare users in to paying for a fake fine, Pretty easy to remove it took about an hour with updating the antivirus to a newer version and checking all clear happily virus removal a success.
This Morning we have a dead Hewlett Packard laptop with course work for university required for the following week.
It appears that the main board on this HP Laptop has died and the cost and time scale for repair would be to much and to long.
so we have removed the drive and transfered the data to a spare laptop that the customer can use until they purchase a new machine smiles all round.
This Morning we are at Leamington performing a check up on a couple of computers one desktop and one laptop. The desktop is pretty good just needed an update to the antivirus program and the HP printer scanner software loading to correct a scanner issue. The laptop has been very lucky i guess not used to much as it had no antivirus installed this was rectified and the machine given a malware clean up.
Phew last job of the day we are now in Lillington Between Leamington Spa and Cubbington . We are here to setup a new router on an aol broadband system, The old router is a BT one that looks like its been used for 6 years or more one of the original ones aol provided when it first launched broadband. still we managed to find all the details and set up a netgear wireless router in its place.
For the 3rd job of the day we are at Milverton in Leamington Spa for this one we had a Compaq PC with powerlights but no screen for this one we just needed to clean the contacts on the video and memory cards then reseat the processor.
In Leamington Spa this morning to fix a broken Hewlett Packard multifunction printer the scanner is not working correctly so we downloaded the latest driver from HP and installed this fixed that issue and a few other tweaks to keep the machine running nicely.
This morning we are in North Leamington to put in place a backup system for a basic external USB harddrive for this we are using the free download from microsoft called synctoy, The reason im using this here is that it is pretty easy to use and does not take to long because it only copies updated files.
Next we are working on Hill Rise in Cubbington for a customer setting up a HP Wireless Multifunction Printer Scanner, all tested and working Wireless via 2 computers.
This afternoon we are working for Jacwood Estates in Leamington Spa to setup a new Sony Laptop and transfer the existing data from their older laptop.
This morning we are at Leamington Spa and have a Dell Desktop PC with a registry error on boot up, This appears to have been caused by a McAfee internet security upgrade going wrong, on this one we had to restore the system to an earlier date, run the windows updates untill all up to date then reinstall the Mc Afee upgrade as downloaded from the internet .
This Morning we are in North Leamington installing a Wireless Bridge system of Access Points, The main objective of this is to share the Buildings Internet connection on the first floor with a room in the cellar(mainly to be used with a building wide Sonos music system), We managed to accomplish this using only 2 access points one which has to be wired to the main router and the other in a strategic location in the cellar on route to the room requiring access.
The first attempt at this failed due to the signal interference so after a rethink we relocated the second access point to a room on the Ground floor this appears to be working well.
Today we are in Milverton, Royal Leamington Spa to Clean up a Laptop Computer, On this Computer the machine was running Slow.
To repair this computer we edited the registry and ran a malwarebytes scan.
This afternoon we are in Royal Leamington Spa removing a trojan virus and other malware from a Desktop PC.
This morning we are repairing a dell 3000 Computer at Archery Road in Leamington Spa.
Good morning today today we are at a customers in Leamington Spa to solve issues with the customers Wireless ADSL Modem Router setup
We are with a customer in Royal Leamington Spa to repair an email issue on a laptop computer.
This morning we are with 8clarendoncrescent.co.uk in Royal Leamington Spa to repair an issue with an old style dial up modem attached to a Toshiba laptop computer and other computer maintenance.
For our Last job today we are at a customers in Leamington Spa repairing an issue on a computer in which Internet Explorer is crashing when the customer is using Amazon.
Good Morning for our first job today we are in Leamington spa sorting out Email problems for a customer
Good afternoon we are now with S J Accountancy in Leamington Spa, We are here to fix the companies network shares and share the main printer as well as making sure sage is working on all machines required.
This afternoon we are with a customer in Leamington Spa to repair their computer.