We are now at a customer on Coten End in Warwick, Our Customer has a really old machine running Windows 3.1 that is not going pas the Windows Logo on Startup.
Update After testing we found that it was cause by an old faulty USB Broadband Modem, If it was left disconnected on boot up the computer worked fine, Even odder was that if reconnected after you could still access the internet, We have recommended a new computer and to get the Broadband modem Replaced with a network router.
This morning we are with Wootton and Co in Leek Wootton near Warwick, We are here to set up an external usb harddrive backup system for the customers photos. The software we have setup uses a sync system, the main reason for using this is it only copies the updates files which means a complete usable backup in case of Emergency. This unit also includes a memory card reader to go straight from the Camera’s card and a screen to view the images.
We are now with a Customer on Birch Court at the Heathcote Park near Warwick Gates, We are here to help the customer Repair the connection between their scanner and the computer.
Good afternoon, We are now with the Sign Depot at Coten End in Warwick , We are here because the customer has reported that their computer system is running Slow, We found and Removed a Backdoor Trojan YBF Virus.
Next today we are with A1 Sea Foods in Warwick, We are here to fix an issue on one computer in the network which can not connect to the Internet but can see the Network.
Good morning, Today we are with a customer in Warwick, We are here to setup a new printer on their computer system and perform a general check up on the PC’s antivirus and firewalls.
Next today we are with Eastgate Engravers in Warwick, We are here to finish setting up a Customers Domain name hosting service and Email Addresses including setting up Outlook Express.
Good afternoon we are now with a customer on Bridge Street in Warwick, The issue here is that the Customers machine Locks up intermittently, for this one we need to check the heat sink to make sure the fan is clean and working, Edit the registry and remove malware and trojan viruses.
Good Afternoon, We are back with the customer on Chesford Crescent in Warwick to Install their new laptop computer system including setting up software and attaching printers and scanners, once ready we will set the machine to restore the data we backed up the other day from the customers failing laptop.
For the last job today we are at a customers on Chesford Crescent at Warwick, We are here to repair the customers Laptop computer which is giving a hall.dll Error, To check this computer we booted to system recovery Console and attempted to read the hard drive this resulted in the error “unable to enumerate directory”, This meant the hardrive was unreadable so we had no choice but to attempt a recovery on the computer, this was successful and after being able to reboot in to windows we setup the customer with a backup system and left the machine backing up. The reasoning for this is that the data involved was critical to the customer and having had one issue it seemed quite likely another may occur.
Update as it happens 2 days later the repaired machine died and the backup of the laptop computer saved the customer from having to repay for data recovery, the only thing to note here is if your using a hard drive to backup to then you need to remember it is also a mechanical device and it is worth retiring the back up drives every 2 years to avoid failure.
For the last job today we are examining two Laptops at Bridge End in Warwick, One is not installing updates and the other is getting very hot and over heating. The first one was found to be a corrupt update so we uninstalled deleted the cache and reinstalled the updates .The Second required dismantling and the fan cleaning, it had got very clogged up with dust.
We are with a customer on the Woodloes in Warwick, We are here to setup a new laptop computer system and restore recovered data from an old desktop PC, The Data includes Documents, Pictures, Emails, Favourites and Address Books.
Good Morning we are at Warwick on the Woodloes to repair a customers computer that is producing an ntfs.sys error, on this computer it would appear to have been cause by incompatible drivers, we updated the drivers and that fixed the PC.
This morning we are back in Warwick to upgrade the memory on a Hewlett Packard a6001 Desktop Computer with 2 * Kingston KTHXW4300/1G this will give the computer 2GB of RAM which should be enough for standard office programs on Windows Vista.
For the Last job today we are in Radford Semele to repair a computer that has not been powering up, as well as fixing the computer we also updates the Antivirus and installed a new Nikon Camera.
Good Morning, Today we are with a customer on Church Street in Warwick, We are here to solve some Email problems and perform some general computer maintenance, one of the issues here is the age of the machine so it will be quite slow, and we found it was necessary to remove any unneeded programs, including things like Google Desktop that was indexing the drive to much for its use.
This morning we are with a customer in Warwick to repair their computer system, after cleaning it up and checking its decided that the memory on the machine needs upgrading to GB to make it work well with the software being used, Typically Windows XP uses no more than 512MB unless its installed with Photoshop, Windows Vista and 7 Require 2GB just to run efficiently any thing above 4GB is good but as always more is better (The 32bit Versions are limit to a max of 3.5GB RAM).
Good Morning, We are in Warwick this morning to setup a new laptop computer, This includes installing all the customers software, Printer, and Scanner, Then transferring their data from their old computer.
We with a customer at Bishops Itchington in Warwickshire this afternoon to setup a new laptop computer, This includes installing all the customers software, Printer, and Scanner, Setting up Email Accounts, Then transferring their data from their old computer.
Good Morning, Today we are on Bridge End at Warwick in Warwickshire, The job here is to setup and install a new computer, Recover data from an old broken computer such as pictures documents and emails, Then setup and test the customers printer and scanner.
Good Morning we are working on an Emergency Call Out at Cocksparrow Street in Warwick, We are here because the customer is having problems connecting to the internet, for this we tested the line and found that it was not working correctly, so we called the internet service provider which in this case was Orange and managed to get the customer up and running again.
This afternoon we are with a customer in Warwick, We are here to repair a computer that is running Slow.
The Problem here was two fold in that the fan on the processor was clogged with a few years or dirt and carpet which increased the temperature , and the other was a Trojan Virus that was stealing the rest of the processor time, The End Result is a machine that functions much better.
Good morning we are at a customers on the Woodloes in Warwick, the issue here is that the computer freezes intermittently and the webcam does not work correctly, it also gives a “1628 Failed to complete Installation” error, to fix this one we required to edited the registry and install windows updates.
Good morning today we are with a customer on Beauchamp Road in Warwick, We are here to sort out issues with a printer, This turns out oddly to be a corrupt profile and to solve it we had to create a new user profile and copy the data and emails back in,Strangley this was also stopping the customer from adding her New USB printer.
Good afternoon we are in Warwick to repair a computer that is rebooting constantly, for this one we have booted up a CD in recovery console and attempted to read the drive this resulted in the error “An error occurred during directory enumeration” and meant the drive was currently unreadable, So we ran the recovery tool from the CD, this found and fixed errors on the hardrive this allowed us to load the computer and the customers data was recovered, The recommendation at this point is to make sure any important or irreplaceable data such as letters,accounts or pictures are all backed up to another media such as CD, Memory Stick or another hardrive as the possibility of the error reoccuring in a more problematic state could occur.
Good Morning We are starting today with a customer at Combroke Grove in Hatton Park, The Computer here is dead with no Power at all so we fitted a new Power Supply Unit and its now Fixed.
Good morning today we are with a customer on the Woodloes in Warwick, We are here to fix a broadband problem on the talktalk ISP they gave us a second line support number to use should the issue arise again this is 0870 087 8046.
Update this number has been withdrawn i guess to many people found it over the last 6 months
Logan IT is a Computer Services company providing onsite services for its customers based in Coventry and Warwickshire. the Services provided include the likes of computer repair and virus removal for clients in their business premises or homes in the towns of Royal Leamington Spa, Warwick, Kenilworth, Stratford Upon Avon, Coventry and the villages in the surrounding Area.