Good afternoon, we are now with a customer on Astley Close in Royal Leamington Spa Warwickshire. We are here to give the customers Acer and Sony Vaio laptop Computer some general computer maintenance as well as some Dropbox support for a HTC Android phone. The first computer we look at is the Sony Vaio laptop,…
Good morning we are with a customer at Barford in Warwickshire who has a new Samsung notebook computer and is missing the contact details for Microsoft Windows Live Mail email program, it seems the wrong address book had been imported in to the email program so we removed the contacts and re imported from the…
Good morning we are with a customer on Bridge Street at Wellesbourne in Warwickshire, we are here to help the customer install his Apple Macbook Pro laptop computer, this involved setting up a HP Officejet 7310 all in one printer as a network printer to allow network sharing between the computers. and transferring data including…
Next today we are with a customer on Castle Close at Warwick in Warwickshire, we are here because the customer has reported problems connecting to the internet at their premises, after some investigation it is found that the Linksys ADSL modem router has lost some of its set up information, we reset the correct ADSL…
Good morning we are with a customer on Windy Arbour at Kenilworth in Warwickshire, we are here because the customer has reported that their computer is running very slowly, its found that the phone line has a noise quality issue which will effect the internet connection quality and will cause our intermittent internet problem, we…
This morning we are with Avon Energy Assessors Ltd at Welford on Avon in Warwickshire, we are here because the customer has reported that their laptop computer has slowed down and is not loading certain pages on Microsoft Internet Explorer and Microsoft Outlook was not sending or receiving emails. First we edited the registry and removed and…
Good morning we are with a customer on Lindsey Crescent at Kenilworth in Warwickshire, we are here because the customer has reported an issue with running Microsoft Office 2010 on their Acer Aspire Series 3 Laptop Computer. When tested we find that there is a registry issue preventing the user profile from loading and the…
Good morning we are with Milverton Consultants on Milverton Terrace at Leamington Spa in Warwickshire, we are here to help the customer resubscribe to Symantec for Norton 360, whilst here we upgraded the Norton 360 from version 5 to version 6, and removed unneeded tool bars from Internet Explorer.
Good morning we are with Complete Environmental Services in Kineton between Warwick and Banbury, we are here to set up and test a number of email accounts on the customers new Apple iPhone. Update Complete Pest control has recently changed premises to Bloxham Mill Business Centre,Barford Road, Bloxham, Banbury, Oxfordshire, OX15 4FF and can be…
Good morning we are with a customer in Kineton between Warwick and Banbury in Warwickshire performing general computer support and maintenance. Update: whilst here we also added Email accounts to another Apple iPhone, Apple iPad, Apple Macbook Pro and a laptop computer with Microsoft Windows 7.
We are now with a customer on Warwick New Road at Leamington Spa in Warwickshire, we are here to help support the customer who has had a virus issue and can now not install a wireless adaptor. Update: The virus had effected the exe file association so we edited the registry, installed the wireless…
Good morning we are with a customer on Beverley Road at Leamington Spa in Warwickshire, we are here because the customer has reported problems printing with their Epson printer. Update: This one turned out to be a cartridge had emptied during cartridge replacement it seems to be a common problem with refilled cartridges of a…
Good morning we are with a customer on Guys Cliffe Road at Leamington Spa in Warwickshire, we are here to help the customer solve an issue with their internet which started after upgrading the antivirus to AVG 2012 Internet Security. Update: Before we arrived the customer had ran system restore and this had got the…
We are now with Flooring inspirations on Wharf Street at Warwick in Warwickshire, we are here to replace a faulty router with a new Netgear DSN1000 Router, after which we do but get random Connection issues on the customers Dell Computer, to solve this problem we fixed the wireless channel , cleared the TCP IP…
We are now back in Warwick with a customer we are here to set up a Dell desktop computer that has been in storage , The wireless had an issue so we reset the drivers, TCP/IP and the Winsocks, updated the antivirus and had a fully working system
Good afternoon we are with a customer on Bankfield Drive at Milverton in Royal Leamington Spa, we are here to check an issue with downloading attachments from BT Yahoo webmail, the machine has been checked for viruses, malware and tested with google mail, so it appears to be a BT Yahoo issue , we are…
Good morning we are with Complete Environmental Services at the Plantagenet Trading Estate on the Warwick Road in Kineton between Warwick and Banbury in Warwickshire, we are here to reset all the customers email systems on all their computers and devices, remove some spyware, malware and a virus from one of there computer systems. …
Good afternoon we are now back at Marton in Warwickshire, we are here to set up the customers new Lenovo computer system recover the data from the failing Packard Bell PC, recovered the emails and address book, installed the router and setup the HP PSC 2115 multi function Printer.
Good morning, We are with a customer on the High Street at Marton in Warwickshire, we have been called out to look at a Packard Bell iMedia 2326 computer that is misbehaving, the Customer has reported that this Microsoft Windows 7 installed computer is working fine in safe mode, but fails in normal mode by…
We are with a customer along the Priory Road at Kenilworth in Warwickshire, we are here to setup an Apple iPad with a Windows Computer , updated the firmware, set up internet bookmarks and AOL email as well as performing other computer maintenance.
Good morning we are with a customer on Bridge End at Warwick in Warwickshire, we are here to repair the connection between the customers Brother multi function printer to scan correctly with the customers Toshiba laptop computer.
We are now with a customer on Shottery Road at Stratford upon Avon in Warwickshire. we are here because after a Trojan virus got on to the customers Dell Inspiron laptop computer, they performed a system restore to return the system to normal but in doing so their documents music and pictures have disappeared ,…
Good afternoon we are now with a customer on Campriano Drive at Warwick in Warwickshire, we are here to solve a problem with a McAfee subscription update as supplied by their BT Infinity package. We managed to sort this over the phone it turned out to be an incorrectly set time and dated, causing a…
Next today we are with a customer in Farnell Drive at Stratford on Avon in Warwickshire, we are here because the customer has reported an Problem with not being able to download his Email on his main computer. Update: on this one we removed unwanted toolbars, removed a W32.Malware-Gen Malware, ran a malware scan and…
We are now with a customer on Greatheed Road at Leamington Spa in Warwickshire, we are here because the customer has reported that their HP printer is not printing , so we need to check what the issue is and if able to get working the customer has never been able to get it Installed…
Good morning we are with a customer on the Stratford Road at Warwick in Warwickshire, we are here because the customer is reporting poor wireless signal to their BT Infinity wireless router with their Compaq Laptop Computer. . Update: There was a connection issue with the infinity router and so we rang BT technical…
For our last job today we are with a customer at Palmer road at Whitnash in Warwickshire, the customer has reported issues with their computer and we here to help. They have an email that wont delete and the www.telegraph.co.uk was not opening on Microsoft Internet Explorer 8. All repaired within the hour.
Next today we are back with the customer at Barford in Warwickshire to complete their domain name and configure their email plus setup email on a desktop computer, a laptop, an Apple Macbook Air and an email client on an Apple iPhone.
This morning we are with a customer at Kenilworth in Warwickshire to install a backup system for an external USB hard drive for this we are using the download for Synctoy from Microsoft , the reason for using this is that it is pretty easy to use and does not take to long because it…
Good afternoon we are now with a customer on the Wellesbourne Road at Barford in Warwickshire, we are here to change the customers broadband from Tiscali Internet (TalkTalk) to BT Internet. Whilst here we helped the customer to order his own .co.uk domain name and Email hosting Package.
Good morning today we are with a customer on the Radford Road at Leamington spa in Warwickshire, we are here to investigate a computer that has power but no screen display output. Update: upon Investigation it was found that a surge had tripped the power supplies thermal switch, all we needed to do here was…
Good afternoon we are now with a customer on Almond Avenue at Royal Leamington Spa in Warwickshire, we are here to setup an IMAP email sync on their laptop computer system and other teething problems.
Next today we are at Langcliffe Avenue on the Woodloes in Warwick, we are here because the customers internet has stopped working, after testing we find its an issue with the length of the telephone extension line to the ADSL modem that’s installed here, however in the past 6 years since it was installed their…
Next today we are with a customer on Birches Lane at Kenilworth in Warwickshire. we are here to check an Apple iPhone and an Apple iPad that has stopped sending and receiving emails plus other computer problems. Update Vodafone have discontinued their 360 service this means any phones using email on Vodafone will need to…
Good morning today we are with a customer on Rouncil Lane at Kenilworth in Warwickshire, we are here to repair a computer that has a DVD-RW drive that is not working.
Good afternoon we are now with a customer on Russell Terrace at Leamington Spa in Warwickshire to setup an Apple iPhone Sync, check if a web booking system works correctly on the same phone, and some other computer maintenance.
Next today we are with Lighthorne Lamb at Lighthorne in Warwickshire, the customer is having problems with the internet at this location, this is traced to a Faulty BT Router which is reset for now but is quite old and will need replacing in the near future.
Next today we are still at Kenilworth in Warwickshire with a customer on Kineton Road, we are here because the Customers Asus laptop is not working with the internet.
Good morning we are on Rouncil Lane at Kenilworth in Warwickshire to help a customer with their networking requirements.
Good afternoon today we are at Warwick in Warwickshire attempting to do a data recovery on a customers Hewlett Packard laptop hard drive. Update: Successfully managed to recover the hard drive and transferred the customers pictures to a DVD Disc
