Virus Removal

Virus removal including ad ware and spy ware removal

Logan IT has an onsite virus removal service that is fully capable of removing Viruses, Trojans, Worms Ad ware, Malware and Spyware from your Desktop or Laptop PC for you and can be contacted on mobile 07896 242565 or Local Call 01926 350906 .
We Provide a virus removal service in Coventry Warwick Leamington Southam and surrounding villages in the Warwickshire area.

If you wish to try to remove them your self it is best to have an understanding of the differences between them, So here are my best interpretations.
Viruses – these programs are normally spread by clicking a link or opening an email attachment and are generally designed to cause damage to the computer that has been infected.

Trojans – as with the mythical Greek story of the Trojan horse where they look like gifts but contain a nasty surprise, These are programs designed to look like something they are not, for example looks like a free piece of utility software / Movie / Etcetera but contains inside a program that creates a virus or a back way into the computer for another Virus.

Worms – these are fully automated viruses that are design to use the Internet and any connected networks to replicate its self on as many computers as it finds these can spread very quickly. Famous ones included Nimda, Code red and Blaster.

Ad ware – these programs are designed to produce adverts on you computer some times above or below the page you are reading, at the least they are a minor annoyance at there worst they pop up many windows and stop you from browsing the Internet, One thing is for sure they use processor time and Internet bandwidth.

Malware – really just describes any malicious software or combination on a computer system.

Smitfraud Virus – these are fake antivirus programs designed to collect credit card payments for a non provided antivirus service they usually trick the user in to buying them by suggesting there machine is full of viruses.

Spy ware – these are usually used for illegal monitoring or key logging as it is known, the main targets are usernames and passwords.

Ransom ware – these come in 2 flavours the scam version that claims your computer is locked but is just a program preventing access and the Encryption version which encrypts your data and attempts to charge you for the release key.

Rootkit Virus – this is a virus that pretends to be a system file so that if it is detected by the antivirus it is replaced by the windows system restore.

We can remove all of the above for you , But if you want to try yourself here is one of the best removal description I have found on the Internet,the programs needed are linked under useful software.

 

 

Virus removal service

 

We have over 29 Years Computer Industry Experience and Our virus removal service is available to clean up your computer at your home or business premises in the city of Coventry including Baginton, Finham, Whitley, Binley, Brandon, Hearsall, Tilehill, Westwood heath,  Eastern Green, the county of Warwickshire (Including Warwick, Leamington Spa, Kenilworth, Stratford upon Avon, Banbury, Southam, Bloxham and surrounding villages and West Northamptonshire including Daventry, Crick, Fawsley, Woodford Halse, Weedon, Brackley,  Braunston, Staverton, Aston le Walls, Boddington, Byfield, Chipping Warden ).
Please ring Local Call 01926 350906 or Mobile Phone 07896 242565 for a quote.

 

 

Virus Removal

Virus removal including ad ware and spy ware removal Logan IT has an onsite virus removal service that is fully capable of removing Viruses, Trojans, Worms Ad ware, Malware and Spyware from your Desktop or Laptop PC for you and can be contacted on mobile 07896 242565 or Local Call 01926 350906 . We Provide …

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Virus and malware removal on a slow running computer at Clifton on Dunsmore near Rugby in Warwickshire

Good morning today we are with a customer on Church Street at Clifton on Dunsmore near Rugby in Warwickshire. We are here to repair a computer that the customer has reported they had a virus on the Sony Vaio laptop computer running Windows 7 which they attempted to remove but since then has been running …

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Trojan virus removal at Kineton between Warwick and Banbury

Good afternoon we are with a customer in Kineton Between Warwick and Banbury, The customer has reported a problem on one of their computers in which each time their antivirus removes a Trojan virus it keeps reappearing on their computer after it has been shut down or rebooted. After editing the registry, deleting the temporary …

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Computer running slow at Temple Herdewyke between Warwick Southam and Banbury in Warwickshire

Good morning we are with a customer near Falklands Place at Temple Herdewyke between Kineton and Southam in Warwickshire, we are here to repair a computer that the customer reports as running slow. We find after examination that the antivirus has been disabled by a rootkit virus , malware and other Trojan viruses. To resolve …

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Removing a back door and rootkit zero access (malware and a virus) from a computer at Leamington Spa in Warwickshire

We are with a customer on The Fairways at Leamington Spa in Warwickshire. The customer has reported a browser hijack and other malware and other computer virus problems. All virus removal tools are disabled by this rootkit and we had to load in safe mode then run the removal tools, it seem McAfee are not …

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Problems installing wireless at Leamington Spa in Warwickshire

We are now with a customer on Warwick New Road at Leamington Spa in Warwickshire, we are here to help support the customer who has had a virus issue and can now not install a wireless adaptor.   Update: The virus had effected the exe file association so we edited the registry, installed the wireless …

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Email setup and virus removal at Kineton between Warwick and Banbury in Warwickshire

Good morning we are with Complete Environmental Services at the Plantagenet Trading Estate on the Warwick Road in Kineton between Warwick and Banbury in Warwickshire, we are here to reset all the customers email systems on all their computers and devices, remove some spyware, malware and a virus from one of there computer systems.   …

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Netbook computer running slow at Warwick in Warwickshire

We are with Paul Swanson Guitar Tuition at Greville Road on the Emscote in Warwick, we are here because the customer has reported that their MSI Notebook computer is running very slowly. Update after removing 10 entries from the registry, we removed several toolbars and unneeded programs, found and removed a Trojan Vundo virus and other …

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Computer security problem at Marton in Warwickshire

Good morning, We are with a customer on the High Street at Marton in Warwickshire, we have been called out to look at a Packard Bell iMedia 2326 computer that is misbehaving, the Customer has reported that this Microsoft Windows 7 installed computer is working fine in safe mode, but fails in normal mode by …

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Documents and pictures gone missing at Stratford upon Avon in Warwickshire

We are now with a customer on Shottery Road at Stratford upon Avon in Warwickshire. we are here because after a Trojan virus got on to the customers Dell Inspiron laptop computer, they performed a system restore to return the system to normal but in doing so their documents music and pictures have disappeared , …

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Wireless printer not working at Leamington Spa in Warwickshire

We are now with a customer on Greatheed Road at Leamington Spa in Warwickshire, we are here because the customer has reported that their HP printer is not printing , so we need to check what the issue is and if able to get working the customer has never been able to get it Installed …

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Ransomware removal at Hampton Magna in Warwickshire near Warwick – fake police fine scam

We went to Hampton Magna in Warwickshire on Tuesday the 21st of April for a computer repair, to find a Trojan virus that was designed to scare users in to paying for a fake police fine (also known as ransomware), pretty easy to remove but took about an hour with updating the antivirus to a …

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More than one antivirus on a computer at Leamington Spa in Warwickshire

Next today we are on Northumberland Road at Leamington Spa in Warwickshire we are here because the customers computer is running slow. The issue here is that Lavasoft have released a program called Ad-Adware Pro Security and if your using Ad-Aware the malware remover they will offer you this product as a trial, the thing …

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Virus removal in North Leamington

This afternoon we are at a customers in Leamington Spa, we are here to remove a fake antivirus

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Onsite computer repair at Southam

Good morning today we are at a Customer in Southam to examine and perform an on-site computer repair on a desktop computer System.   Update: this job Required a new power supply unit and a Trojan Virus plus some malware removed.

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Virus removal and computer maintenance near Kineton

This morning we are at Combrook Near Compton Verney between Wellesbourne and Kineton in Warwickshire to remove a root kit virus called “Smart Fortress 2012” this is going to be a scam to take money for a so called antivirus that claims you have thousands of virus’s or registry issues – standard scare tactic should …

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Avast antivirus update

The Avast antivirus program has been up dated to version 7 this can be downloaded from http://www.avast.com/free-antivirus-download

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Metropolitian Police virus scam on a computer repair at Whitnash in Warwickshire

We went to Whitnash near Leamington Spa on Tuesday the 21st of Feburary for a computer repair, to find a Trojan virus that was designed look like a police fine to scare users in to paying for a fake fine, Pretty easy to remove it took about an hour with updating the antivirus to a newer …

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Sky sending out spam letters

Out at Whitnash today and it would appear that Sky are actually sending out letters warning about spam to there customers, But unfortunately they are basing the information on the reported ip address which changes if the user has unplugged the power to the router, as it happens on this computer the customer has unplugged …

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Virus update and other computer maintenance in Leamington Spa

This Morning we are at Leamington performing a check up on a couple of computers one desktop and one laptop. The desktop is pretty good just needed an update to the antivirus program and the HP printer scanner software loading to correct a scanner issue. The laptop has been very lucky i guess not used …

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Computer Clean up in Kenilworth

First job Today is at Kenilworth Cleaning up a Hewlett Packard PC removing data and games and Setting up an email account. on this one as there was no data to keep we went straight to the emergency recovery partition and wiped the machine it was running very slow before the wipe after running like …

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Dead Computer in Warwick Gates

Good Morning, Today we are starting on a Desktop PC at Warwickgates. This PC was dead with no power so first of all we tried a new Power Supply Unit which resulted in no change so at this point we changed tactic and removed the video card and memory boards gave them a clean and …

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Trojan Virus Removal in Royal Leamington Spa

This afternoon we are in Royal Leamington Spa removing a trojan virus and other malware from a Desktop PC.  

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Malware Clean up in Warwick

This afternoon we have 2 customers in warwick for the first we had broadband trouble. and the second one we had a machine that was running slow so we performed a malware scan and removed a trojan virus.

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Computer running slow at Wellesbourne in Warwickshire

This morning we are at Wellesbourne in Warwickshire repairing a desktop computer that is running slow one issue that may occur here is that if the fan on the processor is pulling the air towards the heat-sink there will be a large deposit on it which will increase the heat and then the processor will …

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Trojan Virus Removal in Warwick

Good Morning Today we are at Coten End in Warwick to remove a trojan virus from a customers laptop computer.

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Virus Removal stareton

This afternoon we are at a customers in Stareton opposite Stoneleigh Park  , We are here to remove a Trojan Virus from a Toshiba Laptop Computer.  

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Virus Removal in Leamington Spa

This Morning we are in Royal Leamington Spa removing several Trojan virus and other malware from a Desktop PC.  

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Fake Antivirus Scam in Warwick

Now we are in Warwick to remove a fake antivirus from a Laptop computer called My Security Shield, It is believed the customer may have click a link on an email and the only thing this software does is to try to take money from the customer for its use. We edited the registry and …

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Virus Removal in Warwick

Good Morning Today we have been at a customers in Warwick removing a root kit and Trojan Viruses from a Sony Laptop Computer. This one created a fake SVC host file Called VzCdbSVC which we had to disable before we could remove. and checked all clean with a malwarebytes scan.

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Computer Clean up in Warwick

Good Morning today we are starting with a computer repair for a customer in Warwick. The problem on this computer is that it is running slow so we will check the registry run a virus scan and run a Malwarebytes scan to make sure the machine is clean. It is also worth checking the fan …

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Computer maintenance in Wellesbourne

Good morning today we are with a customer in Wellesbourne, We are here to perform computer maintenance including updating the antivirus and setting up the customer’s Email on Outlook Express.

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Google not working in Lighthorne

We are with a customer on Church Lane in Lighthorne, We are here because the customer reported a problem getting Google to load up on one of their computers, upon investigation we find the computer has a browser hijack which we disable and then run a malware, Spy ware and virus scan, This revealed 800 …

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Removed a Fake Antivirus and other Computer Support in Lighthorne

We are now with Lighthorne Lamb in Lighthorne, We are here to remove a fake Antivirus Program from a computer, plus a few Trojan Viruses and other malware, We complete this by editing the registry, Then removing the fake antivirus and following up with a Virus and Malware Scan to make sure that the computer …

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Blue Screen of Death in Warwick

For the last job today we are in Warwick to Examine a computer that is blue screening, After investigation we find that there is a Trojan horse virus on the computer, and after removal every thing is working fine again.

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Internet Explorer Freezing / Locking up a Computer in Warwick

Good Afternoon, We are with a customer on Austin Edwards Drive in Warwick, We are here because the customer is having problems with Internet Explorer locking up their computer, We fix this computer by Editing the Registry, Removing all unneeded programs and toolbars and then running a malware which removed a few trojan viruses.

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Antivirus updating and various computer support at Napton and Southam in Warwickshire

We are with a customer supporting 3 computers between 2 premises on Roman Way at Southam in Warwickshire, and on Hillside at Napton on the Hill, The task here is to make sure all antivirus programs are fully up to date and any other computer maintenance which will help the running of these computers.

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Fake Antivirus Removed in Bishops Itchington

Good Morning, We are with a customer on Popular Road in Bishops Itchington, We are here to removal a fake antivirus program from the customers Dell laptop computer, We also removed a trojan virus sjw.exe

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Rootkit Virus Removal in Cubbington

We are with a customer on Queen Street in Cubbington, The customer has Reported that their laptop computer is running slow. Update: this machine had a Rootkit virus which we cleared, Updated the antivirus and firewall security on the computer and ran a malware and virus scan which removed several Trojan Viruses.

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A Computer freezing at Stratford upon Avon

We are with a Customer on St Marys Road in Stratford upon Avon, The customer has reported that the computer system here is Locking up, We edited the Registry Removed some Trojan Virus and Malware, Updated Drivers, updated Internet Explorer 7 to Version 8, The main issue here was a fake antivirus called PC Doc …

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Computer security problem at Marton in Warwickshire

Good morning, We are with a customer on the High Street at Marton in Warwickshire, we have been called out to look at a Packard Bell iMedia 2326 computer that is misbehaving, the Customer has reported that this Microsoft Windows 7 installed computer is working fine in safe mode, but fails in normal mode by giving a security centre error on start up, Control Alt Delete is having no effect and the machine is locking up with out warning.

Update: This after checking the registry and start up files, we looked for malware and checked the Heat sink and Fan on the Processor we found nothing untoward on the computer, we checked the Event Log and found the error “Parity error on Device Raid Port 0”, this is a problem with the hard drive we have attempted to do a recovery on the drive and it reached 13 % before the computer locked up, this lock up is being caused by a failing hard drive.

The customer has decided to get a new computer, as this one is about 4 years old now and we will recover the data at that point.

Browser Hijack and Missing Documents at Marton

We are with a customer on the High Street in Marton, The Problem here is that the computer has missing Documents, Pictures, Emails, It also has a Browser Hijack which upon opening Internet Explorer random internet sites appeared at will, After checking the machine we removed a Root Kit Virus and several Trojan Viruses, Edited the registry, Cleaned the Internet Explorer Browser, removed all the temporary files, Repaired the computers file Permissions, and restored all the data, after all this we ran a malware scan to check all was clean.

Malware removal annoying popups on a computer system at Bascote in Warwickshire

Good morning today we are with a customer at Bascote between Ufton Southam and Long Itchington in Warwickshire, We are here because the customers computer is running slow and has a never ending stream of pop ups appearing on the screen these are usually titled Adserving or Aedgency.com, To remove this we had to edit the startup files in the registry, Removed temporary files, Ran a Trojan virus remover, and once cleaned we setup a backup system.