Good morning we are with a customer on Lindsey Crescent at Kenilworth in Warwickshire, we are here because the customer has reported an issue with running Microsoft Office 2010 on their Acer Aspire Series 3 Laptop Computer.
When tested we find that there is a registry issue preventing the user profile from loading and the computer was locking up with in minutes of powering up followed by a blue screen of death stating that a memory error had occurred.
We first attempted to run the factory restore which maintains the users data this resulted in an error “WIM apply image fail error 0x45D (1117), upon reboot this resulted in a boot loader missing message.
At this point we stripped the computer and removed and backed up the customers documents, pictures and any thing else in the user folder to another computer.
We then restarted the computer holding the alt key and tapping the F10 key this loaded the factory reset menu which as we now had a backup of the customers data allowed us to run the factory restore to defaults.
Reinstall the customers programs and data, and install the customers HP Officejet Pro Wireless multi function Printer.
For the next job today we are on the Warwick Road in Kenilworth to configure an in house broadband network including at least 2 Wireless Access Points to allow the wireless to work on all 3 floors of the Building.
This afternoon we are at a customer in Kenilworth to help them reinstall their computer systems after a house move.
This required a Wireless USB Adapter to get it all working now, But it seems we may be back in the next few weeks to setup a wireless access point system as at the moment the wireless only Covers 1/3rd of the house
This afternoon we on Ferndale Drive at Kenilworth in Warwickshire, we are here to do some maintenance on an old Desktop Computer running Windows XP and a Netbook PC connected to a BT Infinity Wireless Router.
On the Desktop Computer we updated the antivirus to a current Version , reinstalled the wireless Adaptor and checked the startup files and Edited the Registry.
Its worth noting that on installations of BT Infinity that I come across with the Router sat on top of the Openreach Modem seem to generate a lot more heat and appear to get speed issues so I would recommend that the modem is wall mounted to combat this or at least separate on the area that they are situated in.
First job Today is at Kenilworth Cleaning up a Hewlett Packard PC removing data and games and Setting up an email account. on this one as there was no data to keep we went straight to the emergency recovery partition and wiped the machine it was running very slow before the wipe after running like new and just needed the correct drivers for the added wireless adapter loading and a new email address for the new user.
Next today we are in Kenilworth to fix a Netgear ADSL Router Problem the router appears to be working fine but the details for the admin are missing so we reset the Router to defaults and put the original settings back in taking care to write the details in to a safe area should we need to go check the router again.
We are now able to offer an installation service for bridged or single Access point setup.
Bridging access points is very useful for larger buildings that require full coverage of a wireless network or buildings with metal objects embeded in the walls as a way of moving the radio around the problem this requires a minimum of 2 Wireless access points with a bridge capacity.
Single access Points are mainly used to add wireless capability to an existing wired network system.
The access points are not very big typically about A5 in size and approximately 2 cm tall although you still need to allow room for the aerial at the back most can be used wall mounted as well as free standing.
Good morning we are with a customer on Jordan Close in Kenilworth, We are here to Install a Wireless ADSL Modem Router check their existing computer and HP wireless printer work and then set up the customers new kindle device.
We are now with a customer on Webster Avenue in Kenilworth, We are here to repair several computer problems.
The desktop computer here has Trojan viruses and malware which we removed and then updated the antivirus software.
We reset the Router to include Wireless security.
The Philips Laptop has wireless issues and a fan that is not working, We stripped the laptop, Cleaned the fan and then reassembled this solved the fan issue, Removed and reinstalled the wireless driver which gave us working wireless .
We are with a customer on Barrowfield Road in Kenilworth, We are here to Set up the customer new laptop computer with an O2 ADSL Wireless Modem Router, As well as this we make sure the computer is fully up to date with any antivirus and other security updates.
For the next job today we are with a customer in Kenilworth, We are here to update the customers Virgin Cable internet with a wireless Router and add to the network an Epson Wireless Printer and a Toshiba Laptop