We are now with Flooring inspirations on Wharf Street at Warwick in Warwickshire, we are here to replace a faulty router with a new Netgear DSN1000 Router, after which we do but get random Connection issues on the customers Dell Computer, to solve this problem we fixed the wireless channel , cleared the TCP IP , winsocks, cache and the DNS and this fixed the issue.
We are now back in Warwick with a customer we are here to set up a Dell desktop computer that has been in storage , The wireless had an issue so we reset the drivers, TCP/IP and the Winsocks, updated the antivirus and had a fully working system
Good morning we are with a customer on the Stratford Road at Warwick in Warwickshire, we are here because the customer is reporting poor wireless signal to their BT Infinity wireless router with their Compaq Laptop Computer.
Update: There was a connection issue with the infinity router and so we rang BT technical support who got the broadband up and running quiet quickly, the weak signal was because the laptop had reattached its self to a neighbours BT Openzone network, After getting the computer working properly on the customers router we found the internet was still slow to respond so we deleted the internet cache and this fixed the issue.
In warwick today my only job is to reset the settings on a Belkin Router, then make a desktop PC work with it the first problem is its running Windows XP and its existing Wireless Card does not cope with WPA security, so we disabled the original Wireless Card and added a new Wireless USB adaptor that supports XP. all tested and working with all devices.
Good morning today we are starting with Aztec Design near the Myton Road in Warwick to check an intermittent Internet issue as the issue was hard to trace it could work for days with out issue we changed the router now its just waiting to see if its stable.
Good Morning, We are with a customer by Roman Way at Southam in Warwickshire, We are here to help the customer set up an Apple iPad and Installing an Epson wireless multifunction network printer, The printer works fully on the computer , but Apple have not supplied printer drivers on their equipment and the Epson supplied program only allows the printing of pictures.
We are now with a customer on the Blacklow Road in Warwick, We are here to Support a customer with a Wireless Connectivity issue, The problem is that the cable modem and the Router are in a study room upstairs but the customer would like to be able to wirelessly use the internet in the lounge downstairs and connect a computer via cable in an upstairs room, To solve this we connect the Cable modem and Router to the PC upstairs as normal, The house already has fitted a network cable with a socket next to the router upstairs and another socket in the hall next to the lounge downstairs as well as a cable and socket to feed the bed room , We connect a short network RJ45 fly lead between the socket and the router upstairs, Downstairs we attach a Switch which allows us to share between the Bedroom upstairs and a Netgear Access Point to allow us to wirelessly connect in the lounge.
Good afternoon, We are with a customer on the Shipston Road at Alderminster, We are here because the customer has reported a problem with their computer connecting to the wireless network. After much testing we reset the wireless channel on the router to fix this fault.
We are now in Eathorpe near Leamington Spa, We are here because the customer has reported that Internet Explorer has been blocked on her computer system, What we had to do here was reset the winsocks and TCP/IP settings and this repaired the issue.
We are now with a customer on Newbold Terrace East in Leamington Spa, We are here to Install the customers new computer system including setting up antivirus and firewall security, Installing wireless to gain access to the internet and emails, Set up a Hewlett Packard Deskjet F2280 multifunction USB printer,Installed a Record Deck and Audacity, Plus we recovered data from an old pc including documents, Pictures, Music, Favourites Emails and address book for AOL and Contacts and calendar from Outlook.
We are now with a customer on Webster Avenue in Kenilworth, We are here to repair several computer problems.
The desktop computer here has Trojan viruses and malware which we removed and then updated the antivirus software.
We reset the Router to include Wireless security.
The Philips Laptop has wireless issues and a fan that is not working, We stripped the laptop, Cleaned the fan and then reassembled this solved the fan issue, Removed and reinstalled the wireless driver which gave us working wireless .
Good Morning, Today we are with Employment Law Training in Wellesbourne, We are here because the new Wireless Kodak ESP7 all in one printer is giving problems with the scanner interface, we have updated the firmware and software to the latest versions available but are still having issues, To progress any further here we have had to raise a support ticket with Kodak (0870 2430270) unfortunately this also means we have to return another day after they have responded.
Update after a number of Calls we obtained an error code 2005.
Good morning, We are with a customer on Salemorton Court at Limetree Village near Cawston, Rugby. We are here to Install the customers wireless router on Tiscali broadband , Setup the Customers Email System, As well as performing general computer maintenance such as updating their antivirus and firewall to the latest versions, and installing an Epson multifunction printer.