We are in Coventry with Matrix Lasers this morning, The issue today is that random emails are not being received after checking all machines that have been authorised to collect the email for the company we decide that it seems possible an ex employee may have been receiving email at home so the safest thing to do at this stage is change the password and retest.
Computer not Booting in Radford Semele
This morning we are at a customers in Radford Semele to repair a computer the fault with the computer is that it keeps loosing its time, Date and hard drive Settings, This is most likley to be a CMOS Battery issue so we opened up the case and found it needed a CR2032 battery which we changed and fixed the problem.
Computer not booting up at Wellesbourne
Good afternoon for our Last job today we are with a customers in Wellesbourne, We are here because the customer computer is not booting up and giving a “non-system disk or disk error replace and strike any key when ready” error to repair this we loaded the recovery console from CD and tried to read the drive this failed so we ran the recovery program this claimed to have fixed many faults and the drive was read able again. We rebooted the machine and all was fixed the customer has been told to back up any important or irreplaceable data like pictures in case the machine fails again.
Missing Drivers in Kenilworth
Good afternoon we are with a customers in Kenilworth to look at a Dell 5150 that has been reformatted, To repair this computer i required to bring our Laptop Computer so i could download network drivers and transfer to the Dell, so then we can reinstall all the drivers required from the internet.
Apple Mac Problems in Coventry
Good Morning today we are starting with a customer at Westwood Heath in Coventry. We are here to resolve some minor issues with an Apple Mac Computer the first issue requires us to all ways allow Key chain Access the second is that the computer is always loosing connection to the internet, This is resolved by fixing the router to one channel .
Onsite Network Maintenance in Coventry
This afternoon we are in Coventry at Matrix Lasers, We are here to upgrade some of the computers with gigabit cards to increase the data capability of the network.We are also here to Set up a computer on the existing network.Here we are transferring the Documents, Installing a PCI Gigabit Network card , Transfering Emails and address book, Generally attempting to make the new machine visually the same as the one its replacing.
New Computer in Coventry
This morning i am in Coventry at Matrix Lasers Setting up a Dell Vistro 420 Computer on the existing network.
Here we are transferring the Documents, Setting up Sage Accounts , Installing a PCI Gigabit Network card , Transfering Emails and address book, Generally attempting to make the new machine visually simular to the one its replacing.
Root kit Virus in Whitnash
This afternoon we are with a customer in Whitnash Removing a root kit virus from his desktop PC. A rootkit Virus is a virus that attaches it’s self to a main system file and can be pretty hard to find.
Broadband Trouble in Whitnash
Good Morning today we are starting at a customers on Palmer Road in Whitnash, We are here to look at the Customers Internet Troubles, Its determined that the trouble is caused by a faulty ADSL Modem which we replace and test.
Computer repair at Wellesbourne in Warwickshire
For the next job today we are at Alfresco Design Associates Limited at Wellesbourne in Warwickshire, We are here because the customers machine has been intermittently rebooting, This appeared to be a thermal issue on the processor as it was reaching 67 degrees C, The computer was fixed by removing dust and carpet hair from the top of the processors heat sink and fan when retested the processor was only reaching 36 degrees C.
As a general rule Intel processors halve the speed of the processor as soon as the temperature goes above 50 degrees Celsius to compensate and try to reduce the heat so if your reading above 50 degrees Celsius check your Processor Fan and make sure its working and not clogged up.
Computer Installation in Bishops Itchington
Good morning today we are in Bishops Itchington to Install a New Desktop PC, this is including setting wireless internet access and email access, Installing needed software, Setting up with an Epson DX5000 Printer and transferring data from the customers old broken PC.
Computer Repair at Woodloes Park in Warwick
Good morning we are at a customers on the Woodloes in Warwick, the issue here is that the computer freezes intermittently and the webcam does not work correctly, it also gives a “1628 Failed to complete Installation” error, to fix this one we required to edited the registry and install windows updates.
Computer unable to see the Network at Holbrooks in Coventry
For the next job today we are at Matrix Lasers at Holbrooks in Coventry, We are here because one of the main sales machines running Windows XP is not seeing the network, To clear this we checked the machine for malware then deleted the network driver, reset the winsocks and TCPIP Stack, Reset the computer and reloaded the network drivers, This fixed the machine.
Computer Maintenance at Stivichall in Coventry
Good morning today we are with a customers at Stivichall in Coventry, Today we are working on a Desktop PC using Windows XP, setting up the customers Email on Outlook Express, Installing Service Pack 2 and Updating the antivirus to AVG Free 9.0.
CMOS battery Change in Coventry
This morning we are in Coventry repairing a computer for a customer. The fault described is that the machine is not booting and the date is reading as 2003. We suspect it just needs a replacement battery so will be taking a selection of standard batteries.
Computer Installation at Stratford upon Avon
This afternoon we are with a customer at Slingates Road in Stratford upon Avon we are here to setup a new computer system and transfer the data from an old non working PC.
Antivirus and Firewall Maintenance in Leek Wootton
Good Morning today we are starting with Wootton and Co at their offices in Leek Wootton, We are here to make sure that the computers antivirus and firewalls are all up to date and clean of any Issues.
Updating computer security in Wellesbourne
Good morning today we are with Employment Law Training at their Wellesbourne office, We are here to update and check all the offices computers Antivirus and firewall and perform other Computer maintenance.
Data Recovery in Bishops Itchington
Today we are on Old Road in Bishops Itchington , We are at a customers attempting to Recover data from an old 3.5″ Floppy Disc, We succeed in our Task and leave behind one very happy customer.
Installing an IDE Zip Drive in to an External USB Case
Good Afternoon we are in Kenilworth with a customer to repair a computer system install new software and hardware and place an internal USB ZIP drive in to an External USB case.
Kodak dental system and other computer maintenance at Wolston between Brandon, Bretford Binley woods and Stretton on Dunsmore in Warwickshire near Coventry
Good Morning today we are working for Dental Chrome Systems at their Wolston Address between Brandon, Bretford, Binley woods and Stretton on Dunsmore in Warwickshire near Coventry, We are here to setup an old DOS based Kodak dental chromes system. to keep this old program working on a Windows XP machine we have had to re-partition the drive to include a 16 bit boot-able partition running DOS 6.22 and setting up a dual boot system so the customer could choose to use Microsoft Windows or DOS. (Unfortunately the Kodak dental system requires the use of a parallel port and the Microsoft Dos operating system so will be a bit tricky to upgrade the in future, we are currently hoping to maintain the computer system until the customer retires)
Computer Maintenance in Warwick
Good morning today we are with a customer on Beauchamp Road in Warwick, We are here to sort out issues with a printer, This turns out oddly to be a corrupt profile and to solve it we had to create a new user profile and copy the data and emails back in,Strangley this was also stopping the customer from adding her New USB printer.
Memory Upgrade in Henley in Arden
Good Morning Today we are with Courtyard Accessories at Henley in Arden, We are here to upgrade the memory in one of the computers on the shop’s network.
Network Maintenance and Computer Repair in Coventry
Good Morning today we are with Coventry Debt Collection at Westwood Heath near the University of Warwick in Coventry, We are here to Repair an iCube Shuttle XPC Computer and other network maintenance such as setting up a HP Wireless Printer.
Sage Accounts at Lighthorne Lamb
Good morning Today we are with Lighthorne Lamb in Surprisingly Lighthorne, We are here to help the staff setup and use Sage accounts.
Computer Rebooting in Warwick
Good afternoon we are in Warwick to repair a computer that is rebooting constantly, for this one we have booted up a CD in recovery console and attempted to read the drive this resulted in the error “An error occurred during directory enumeration” and meant the drive was currently unreadable, So we ran the recovery tool from the CD, this found and fixed errors on the hardrive this allowed us to load the computer and the customers data was recovered, The recommendation at this point is to make sure any important or irreplaceable data such as letters,accounts or pictures are all backed up to another media such as CD, Memory Stick or another hardrive as the possibility of the error reoccuring in a more problematic state could occur.
Computer Repair in Hatton Park
Good Morning We are starting today with a customer at Combroke Grove in Hatton Park, The Computer here is dead with no Power at all so we fitted a new Power Supply Unit and its now Fixed.
Computer Repair on the Percy in Warwick
Good Afternoon we are now at a customers on the Percy in Warwick, We are here because the customer’s desktop computer is running slow, To solve this we have to edit the registry and remove any unneed programs and tool bars, check the antivirus and run a spybot scan.
Update this one had a piece of Malware that calls it’s self Registry Optimizer in the add remove programs list it was only part of the issue but pretty much any thing that claims to optimize or speed up your computer is to be distrusted unless proven otherwise.
Broadband and Computer Maintenance at Limetree Village ( Cawston, Rugby)
Good morning, We are with a customer on Salemorton Court at Limetree Village near Cawston, Rugby. We are here to Install the customers wireless router on Tiscali broadband , Setup the Customers Email System, As well as performing general computer maintenance such as updating their antivirus and firewall to the latest versions, and installing an Epson multifunction printer.
A Laptop Memory Upgrade in Coventry
Good Morning today we are with a customer at Gibbet Hill in Coventry , We are here to upgrade the customers Dell Inspiron 1525 Laptop computer from 1 to 2 GB of RAM, Doing this has turned this machine from an extremely slow machine in to a fairly quick one.
Computer Repair at Balsall Common in Warwickshire
For the next job today we are at Riddings Hill at Ballsall Common in Warwickshire to maintain a Laptop computer for a customer. The main thing we are here for is to check the Antivirus on the PC and the computer is reported to be running slow.
Update: The main thing effecting the speed of this Dell Studio laptop was the webcontrol software supplied was hogging resources so we removed this and other programs by editing the registry.
Computer Running Slow at Gibbet Hill in Coventry
Good Morning today we are with a customer at Gibbet Hill in Coventry , We are here because the customers computer is running slow, The computer it’s self seems to be running correctly so we have removed unneeded programs from the start up on the laptop computer and edited the registry the machine is faster but still quiet slow it has been determined that the Dell Inspiron 1525 Laptop computer that has been supplied with Vista and only 1Gb of RAM is under the required specification, To make it run smoothly in fact all vista machines should have a minimum of 2 Gb of Ram, This has been recommended and the customer has ordered.
Broadband Setup Stratford upon Avon (Bridgetown)
Good afternoon we are now with a customer at Bridgetown in Stratford upon Avon, our purpose here is to connect the customer laptop to connect the customers Laptop computer to the internet.
Update the issue here was with the Network driver so to repair it we had to remove the Intel Wireless adaptor reset winsock and the tcpip stack then rebooot and reinstall the drivers.
Computer repair and maintenance at Brownsover in Rugby
Good morning we are now on Campion Way at Brownsover in Rugby we are here to repair a laptop computer and recover the customers data .
Update: The Laptop computer had corrupt files, but we were able to perform a recovery and have recovered all of customers important files in case of any further issues.
Computer Maintenance in Alveston
Good Morning today we are with a customer in Alveston near Stratford upon Avon, We are here to perform Computer maintenance including updating the customers Antivirus and repairing an issue with the Customers Outlook Express Email.
Computer Repair in Kenilworth
This Morning we are with a customer in Kenilworth, The customers Computer is not starting correctly and failing to boot up.
What had happened here was the processor had got to hot and started to shut down, which meant it had got so slow the computer had failed to shut down correctly before the power had gone when the customer attempted to power down, so we cleaned up the Heat sink on the processor and ran a repair on the hard drive and left the machine in a working state backing up the data in case any further issues arise.
Broadband Change and Computer Maintenance in Leek Wootton
Good morning today we are with a customer at The Meadows in Leek Wootton near Warwick, We are here to change the customer over to Sky Broadband and have installed the supplied router, We have also updated the customers firewall and antivirus software and removed a shortcut for some thing called Platte Account as well as a few Trojan viruses.
Replacing Router in Southam
We are with a customer at Southam in Warwickshire to replace their BT wireless ADSL modem router, the objective is to make a number of computers in the house function with the wireless router.
Rescue Windows XP at Hatton Park
Good morning today we are at a customers in Mollington Grove at Hatton Park, We are here to rescue a laptop computer with Windows XP installed that is not booting, the issue is to far gone to be able to repair it normally and quickly we revert to backing up and reinstalling windows over the top in doing this we managed to recover the customers data and got the machine operating normally again.
Trojan Virus Removal in Leamington Spa
Good evening we are at a customers by Brookhurst School in Leamington Spa, We are here to removal a fake antivirus called XP Antivirus and a couple of Trojan Virus from the customers machine, after removing the Trojan Virus we updated to the antivirus to AVG 8.5 and finished by leaving Spybot scanning the computer to make sure that the machine is clear of any malware.
