Apple support and wireless network printer installation at Tile Hill in Coventry

Good afternoon we are now with a customer at Tile Hill in Coventry we are here because the customer requires to link there Apple iPhone 5 with an Apple Mac and a HP Photosmart 5520 Wireless printer (Air Print compatible)

last week we determined that the Apple Mac required updating to Snow Leopard and had ordered from apple unfortunately this was only available via post and not electronic download.

We installed the 10.6.4 supplied updated to 10.6.8 upgraded the itunes from version 9 to version 11 this allowed us to link the phone to the mac to enable syncing of music etc

Then we installed the HP Photosmart 5520 wireless printer on to the customers network and loaded the drivers on to the Apple Mac.

In the end the customer was easily able to transfer music between the Apple Mac computer and the iPhone 5 as well as being able to print direct from either to the HP Photosmart 5520 wireless network printer.

Setting up and new Apple Macbook Pro and changing broadband provider at Radford Semele in Warwickshire

Good morning today I am with a customer near Lewis Road at Radford Semele in Warwickshire, we are here because the customer has reported issues with using his Apple Macbook Pro Computer, It seems the problems the customer has on his Apple Macbook Pro are all to do with driver issues and need to be downloaded from the internet, unfortunately the internet service provider is Enta and the tariff has never been upgraded so the download speed obtainable (70 Kilobits per Second) is only about twice the speed of an old fashioned dial up connection (35 to 40 Kilobits per Second), the customer is already with sky for his telephone and TV package so we have ordered their Sky broadband unlimited package which they have reported should run between 1 and 4 Megabits per second and come back to fix the computer issues after the Sky Broadband has been activated.