In warwick today my only job is to reset the settings on a Belkin Router, then make a desktop PC work with it the first problem is its running Windows XP and its existing Wireless Card does not cope with WPA security, so we disabled the original Wireless Card and added a new Wireless USB adaptor that supports XP. all tested and working with all devices.
This afternoon we have 2 customers in warwick for the first we had broadband trouble. and the second one we had a machine that was running slow so we performed a malware scan and removed a trojan virus.
Today we are in Warwick just off of the Myton Road with Aztec Design installing a Wireless Bridge system of two Access Points, The main objective of this is to share the Buildings Internet connection in the office on the side of the house with with the rest of the building, We managed to accomplish this using only 2 access points one which has to be wired to the main router and the other in a strategic location in the centre of the house on route to the room requiring access.
Today we have been working around Warwick the first job in Coten End to repair an issue on a laptop computer, The problem being that Word was not loading,
The Second of the day is for solving a Webmail issue on a computer running Windows XP
The Last of the day is for an ongoing ADSL problem the issue here is convincing the broadband operator that the fault is theirs to solve they seem to be giving us more hoops to jump through than usual.
UPDATE the issue in the end was found to be an internal fault on the telephone wiring but the trouble was the line would not increase in speed until 3 days after being added to the test socket unfortunately this is down to how the ADSL system tries to keep fault lines alive.
We are now with a customer on the Blacklow Road in Warwick, We are here to Support a customer with a Wireless Connectivity issue, The problem is that the cable modem and the Router are in a study room upstairs but the customer would like to be able to wirelessly use the internet in the lounge downstairs and connect a computer via cable in an upstairs room, To solve this we connect the Cable modem and Router to the PC upstairs as normal, The house already has fitted a network cable with a socket next to the router upstairs and another socket in the hall next to the lounge downstairs as well as a cable and socket to feed the bed room , We connect a short network RJ45 fly lead between the socket and the router upstairs, Downstairs we attach a Switch which allows us to share between the Bedroom upstairs and a Netgear Access Point to allow us to wirelessly connect in the lounge.
We are now with a Customer on Austin Edwards Drive in Warwick, We are here to install the customers laptop computer on to a Virgin cable wireless router.
Good Morning we are with a customer on Beauchamp Road in Warwick, we are here to Set up a new computer system, This entails Installing the computer with any of the customers software that is required, Installing the Netgear ADSL Wireless Router, Protecting the computer with antivirus and firewall, setting up the emails and internet, Retrieving data from a 3.5″ IDE hard drive from the old computer including My Documents(The advantage of doing this was that we did not have to repair the existing computer plus usually quicker), Pictures, Music, Emails and address book, as well as installing viewers for Powerpoint, and installing the 2 Printers here (one Brother Laser printer and one HP multifunction inkjet).
Good morning today we are with the Open Door Company at their Chase Meadows Location in Warwick, We are here to fix the customers broadband problem.
Good morning today we are with a customer at The Meadows in Leek Wootton near Warwick, We are here to change the customer over to Sky Broadband and have installed the supplied router, We have also updated the customers firewall and antivirus software and removed a shortcut for some thing called Platte Account as well as a few Trojan viruses.