Good afternoon we are with Sterling Philips on Coten End at Warwick in Warwickshire.
We are here to fix a Dell Dimension computer that the customer has reported as not working, the fault here is that the computer powers up and then freezes on the BIOS screen.
After some investigation we discover that the USB ports on the front of the machine have some how been damaged so we open the computer up and disconnect the ports so to prevent more damage occurring through accidental use, this has got the customer up and running and after a brief check found the main screen was blurry this was found to be an incorrect resolution set and adjusted the screen settings accordingly
also in the office the customer had another Computer with 3 Monitor screens attached but only 2 working, after changing settings in the BIOS and installing the correct drivers we fixed it so that the machine has 3 monitors working.
Good morning, Today we are with Joe Deluccis on the Chesterton Estate at Lighthorne which is located between Warwick and Banbury on the Banbury Road.
We have been called here to install a computer wirelessly on to an existing network.
The Lenovo desktop computer had windows 8 installed and needed to share files with the existing network, All the customers required drivers and software was downloaded and installed including Sage Accounts , Microsoft Office and connected to a Canon ir C2620 Network Printer and connected to the existing network shares.
Whilst here we also reconnected a Western Digital external USB hard drive to a computer.
We are now back in Warwick with a customer we are here to set up a Dell desktop computer that has been in storage , The wireless had an issue so we reset the drivers, TCP/IP and the Winsocks, updated the antivirus and had a fully working system
Good morning we are with a customer on Bridge End at Warwick in Warwickshire, we are here to repair the connection between the customers Brother multi function printer to scan correctly with the customers Toshiba laptop computer.
We are now back with the customer on Croft Close off of the Myton Road in Warwick to complete a previously started repair, The new hard drive has arrived which we install in to the Sony Vaio VGN-FW21M laptop computer, Reinstalled Windows Vista from the customers recovery DVD, Installed the customers software, Installed Antivirus, Setup the Wireless for internet and email access, and installed the customers Printer.
Good Morning we are with a customer on Beauchamp Road in Warwick, we are here to Set up a new computer system, This entails Installing the computer with any of the customers software that is required, Installing the Netgear ADSL Wireless Router, Protecting the computer with antivirus and firewall, setting up the emails and internet, Retrieving data from a 3.5″ IDE hard drive from the old computer including My Documents(The advantage of doing this was that we did not have to repair the existing computer plus usually quicker), Pictures, Music, Emails and address book, as well as installing viewers for Powerpoint, and installing the 2 Printers here (one Brother Laser printer and one HP multifunction inkjet).
Good Morning, Today we are on Bridge End at Warwick in Warwickshire, The job here is to setup and install a new computer, Recover data from an old broken computer such as pictures documents and emails, Then setup and test the customers printer and scanner.
This morning we are with a customer in Warwick to set up a new Samsung NC10, This envolves Transferring Data from an existing Desktop PC and setting up Emails and Internet access