Good morning we are with a customer near Henley in Arden, Warwickshire, we are here to help clean up two computers that have been running slow, for this we edit the registry and startup files, checked the antivirus program is up to date and running correctly as well as running a malware scan just to check its all running perfectly.
2nd job of the day is in the working units at The Mill on Mill Lane, Little Shrewley near Hatton here we have a HP Laserjet wireless Laserjet to install and make work correctly over the wireless network with an Apple Macbook Pro also to add to the fun it is using Sage accountant inside Parallels with Windows XP running virtually. this was all setup and tested much to the customers relief she had been using as left by another computer person with it connected via usb leads which i have to add looked dangerous.
Today we have been working around Warwick the first job in Coten End to repair an issue on a laptop computer, The problem being that Word was not loading,
The Second of the day is for solving a Webmail issue on a computer running Windows XP
The Last of the day is for an ongoing ADSL problem the issue here is convincing the broadband operator that the fault is theirs to solve they seem to be giving us more hoops to jump through than usual.
UPDATE the issue in the end was found to be an internal fault on the telephone wiring but the trouble was the line would not increase in speed until 3 days after being added to the test socket unfortunately this is down to how the ADSL system tries to keep fault lines alive.
Good Morning Today we are on the Hockley Road in Hatton to fix Internet problems.The actual error we got here was “Turnpike Winsock Error Time Out” so we reset the winsock and the tcpip Settings which fixed this fine.