Computer support and problem solving in Coventry
Good morning today we are at a customers in Coventry to help with some computer support.
Good morning today we are at a customers in Coventry to help with some computer support.
This morning we are in Coventry repairing a computer for a customer, the fault described is that the machine is not booting and the date is reading as 2003. We suspect it just needs a replacement battery so will be taking a selection of standard batteries. Update : as suspected to repair the mesh computer…
This morning I am in Coventry at Matrix Lasers Setting up and New Computer on the existing network. Here we are transferring the Documents, Setting up Sage Accounts , installing a PCI parallel port card to run an Epson dot matrix printer , transferring emails and address book, generally attempting to make the new machine…
This afternoon we are at Wolston in Warwickshire working for Dental Chrome Systems of Coventry. We are here to repair a laptop computer with a “Profile Error” on boot up this machine is running Microsoft Vista and had just been running some updates the night before the error had occurred. We ran system restore and…
For the afternoon we are at Westwood Heath near Warwick Univeristy in Coventry. We are here to setup a new Epson printer with the customers existing Apple Mac computer .
Today we are with Matix Lasers of Coventry, one of the problems we have here is sage locking out users with the error “The user you entered is already logged in” to get around this you need to find the queue.dta file and rename or delete it, It is usually found under Program files, Sage,Company…
This morning we are at a customers in Cheylesmore, Coventry we are here to perform maintenance in a computer system as well as bring a replacement mouse for the customer.
This morning we are at a customers in Coventry to solve an internet banking problem on 4 out of 5 of the customers computers. After spending some time updating the antivirus, Flash and JAVA on all the computers involved we rang The Royal Bank of Scotland, We discovered after a lengthy call that the bank had changed…
This morning we are in Coventry at Matrix Lasers to replace a BT Wireless ADSL Modem Router and other general Network Maintenance.
This morning we are back in Coventry at Matrix Lasers repairing a laser cutting machine by replacing a part sent from the manufactures, this required a drawing being made of the current connections on the faulty board and swapping the board over. While here we also did some other computer and network maintenance on the office computer…
This morning we are in Coventry at Matrix Lasers repairing a computer that is attached to a plasma cutter. It required a new 2.5″ hardrive fitting and the software reinstalling for the machine. We also helped to fault find on a Laser cutter for which a replacement part was ordered from the manufacturers in Slovakia.
Good morning , We are with a customer on Foreleand Way in Coventry,We are here to solve a Blue Screen Issue, this one turned out to be an issue with ndis.sys so we reloaded a clean copy of the file via recovery console and got the Dell computer system working
Good Morning, We are with Matrix Lasers at Endemere Road, Holbrooks in Coventry, We are here to remove a Trojan virus from one of the office computers and restore all the icons and settings for the desktop.
We are now with a customer on Main Street at Wolston in Warwickshire. We are here because the customer has reported that their computer is running very slow, its a Compaq Presario laptop computer running Microsoft Windows Vista we cleaned up the computer by editing the registry and running a Malwarebytes scan which helped matters,…
Good morning, We are with a customer on the Stoneleigh Road near Gibbet Hill in Coventry, We are here to set up a Netgear Wireless ADSL modem Router, and supply and install a wireless USB adaptor to make the customers computer work on a wireless network.
We are now at Coventry Laser on Endemere Road in Coventry, We are here to look at the computer connected to a waterjet cutting system, The computer has been randomly rebooting, We checked the temperatures and they seemed ok so the only likely suspects are the power supply or the power supply side of the main…
Good morning, We are with a Customer at Keresley Village in Coventry, We are here to fix a few computer problems, The first is to remove a Trojan virus and other malware from a Toshiba Laptop Computer, Setting up a new email account on their BT business domain setup, and setting up an Autocad compatible…
Good Morning today we are with a Customer on Cromwell Lane at Westwood Heath in Coventry, We are here to fix the customers Email Problems, The Problem is that they can receive Emails but can not send giving a 553 error. Update this one required a verification from yahoo to work correctly.
Next today we are with a customer at Jacklin Drive in Coventry, We are here to solve an intermittant connection issue the customer has been having with their BT broadband connection and also clean up the computer system including checking the registry.
Next today we are with a customer on Foreland Way at Keresley in Coventry, We are here to remove a Trojan Virus from the computer and then update the customers antivirus to AVG 9, and check the firewall. Oddly this virus had been effecting the DVD Drive in normal operation making discs unreadable. Took about…
Good morning today we are with a customer in Wolston near Coventry, We are here to help setup a Data Transfer system to take data from the main Computer to a backup computer on a regular basis.
Good Morning, We are with a customer on the Kenilworth Road in Coventry, We are here to fix sound issues with Sonic Cineplayer on the customers computer
Next today we are with a customer at Earlsdon in Coventry, We are here to Setup a Sony reader with a computer , This involved reorganising the files to make it easier to find on the computer and setting up the Sony Book Reader.
Good morning we are starting today with Matrix Lasers on Endermere Lane at Holbrooks in Coventry, We are here to disable the games and Internet from the computers on the working CNC Machines.
We are now with a customer in Stoneleigh to look at an issue with broadband, The issue here is no connection to the exchange, so we test with a known working modem and this is the same we then went to the master socket and tested and all was ok. Update: The fault is traced…
Good morning today we are at a customers on Main Street at Wolston in Warwickshire near Coventry, We are here to install a wireless bridge system of two access points, The main objective of this is to share the buildings internet connection in the office at the side of the house with with the rest…
Good morning we are at Matrix Lasers at Holbrooks in Coventry, We are here to repair a computer and setup the outgoing email for two of the sales Computers, Plus Various other Computer and network maintenance.
We are in Coventry with Matrix Lasers this morning, The issue today is that random emails are not being received after checking all machines that have been authorised to collect the email for the company we decide that it seems possible an ex employee may have been receiving email at home so the safest thing to do at this stage is…
Good Morning today we are starting with a customer at Westwood Heath in Coventry. We are here to resolve some minor issues with an Apple Mac Computer the first issue requires us to all ways allow Key chain Access the second is that the computer is always loosing connection to the internet, This is resolved by fixing…
This afternoon we are in Coventry at Matrix Lasers, We are here to upgrade some of the computers with gigabit cards to increase the data capability of the network.We are also here to Set up a computer on the existing network.Here we are transferring the Documents, Installing a PCI Gigabit Network card , Transfering Emails and…
This morning i am in Coventry at Matrix Lasers Setting up a Dell Vistro 420 Computer on the existing network. Here we are transferring the Documents, Setting up Sage Accounts , Installing a PCI Gigabit Network card , Transfering Emails and address book, Generally attempting to make the new machine visually simular to the one its replacing.
For the next job today we are at Matrix Lasers at Holbrooks in Coventry, We are here because one of the main sales machines running Windows XP is not seeing the network, To clear this we checked the machine for malware then deleted the network driver, reset the winsocks and TCPIP Stack, Reset the computer and…
Good morning today we are with a customers at Stivichall in Coventry, Today we are working on a Desktop PC using Windows XP, setting up the customers Email on Outlook Express, Installing Service Pack 2 and Updating the antivirus to AVG Free 9.0.
This morning we are in Coventry repairing a computer for a customer. The fault described is that the machine is not booting and the date is reading as 2003. We suspect it just needs a replacement battery so will be taking a selection of standard batteries.
Good Morning today we are working for Dental Chrome Systems at their Wolston Address between Brandon, Bretford, Binley woods and Stretton on Dunsmore in Warwickshire near Coventry, We are here to setup an old DOS based Kodak dental chromes system. to keep this old program working on a Windows XP machine we have had to…
Good Morning today we are with Coventry Debt Collection at Westwood Heath near the University of Warwick in Coventry, We are here to Repair an iCube Shuttle XPC Computer  and other network maintenance such as setting up a HP Wireless Printer.
Good Morning today we are with a customer at Gibbet Hill in Coventry , We are here to upgrade the customers Dell Inspiron 1525 Laptop computer from 1 to 2 GB of RAM, Doing this has turned this machine from an extremely slow machine in to a fairly quick one.
This afternoon we are with a customer in Coventry our task to day is to perform general computer maintenance such as removing unwanted or unneeded programs editing the registry checking the antivirus and firewall are working correctly.