Apple updates and other computer maintenance including a Trojan Virus removal at Daventry

Good afternoon we are currently in Daventry with motivation in motion we are here to update the customers Antivirus to AVG Internet Security 2013 and check that the computers are free from malware and viruses one of the laptop computer had a couple of Trojan Viruses which we removed.

Whilst here we updated the customers Apple iPhone and iPad to IOS 6.0.1 we did this after checking that all the customers bought apps work.
If you find your iPad is running slow on the internet fix an ip address in the wireless settings the chances are it will show a 169 private network address which means its using the mobile phones network data usage instead.

Finishing laptop installation at Long Itchington in Warwickshire

We are with a customer on the Stockton Road at Long Itchington near Southam in Warwickshire, We are here because the customer has attempted to run the recovery disk on a HP Pavilion DV9700 laptop computer, Unfortunately the disk supplied does not contain the correct drivers for the laptop. We get around this by temporarily plugging in a wireless USB adaptor and connecting to the customers internet to download the correct drivers from the HP website. It needed drivers for the audio, Chipset, Modem, Touchpad, TV Tuner, Onboard video card, Onboard wired network card and the Wireless LAN to complete this repair.

Browser Hijack and Missing Documents at Marton

We are with a customer on the High Street in Marton, The Problem here is that the computer has missing Documents, Pictures, Emails, It also has a Browser Hijack which upon opening Internet Explorer random internet sites appeared at will, After checking the machine we removed a Root Kit Virus and several Trojan Viruses, Edited the registry, Cleaned the Internet Explorer Browser, removed all the temporary files, Repaired the computers file Permissions, and restored all the data, after all this we ran a malware scan to check all was clean.

Malware removal annoying popups on a computer system at Bascote in Warwickshire

Good morning today we are with a customer at Bascote between Ufton Southam and Long Itchington in Warwickshire, We are here because the customers computer is running slow and has a never ending stream of pop ups appearing on the screen these are usually titled Adserving or Aedgency.com, To remove this we had to edit the startup files in the registry, Removed temporary files, Ran a Trojan virus remover, and once cleaned we setup a backup system.