We are now with a customer on Shottery Road at Stratford upon Avon in Warwickshire. we are here because after a Trojan virus got on to the customers Dell Inspiron laptop computer, they performed a system restore to return the system to normal but in doing so their documents music and pictures have disappeared , so we are here to attempt a recovery of the missing data.
Update all the documents recovered , updated the Antivirus to AVG 2012 and ran a malware scan which found a number of issues including a Trojan downloader virus.
Next today we are with a customer in Farnell Drive at Stratford on Avon in Warwickshire, we are here because the customer has reported an Problem with not being able to download his Email on his main computer.
Update: on this one we removed unwanted toolbars, removed a W32.Malware-Gen Malware, ran a malware scan and ran an Antivirus Scan, reset TCP/IP and Winsocks
Back to the customer at Stratford on Avon in Warwickshire to refit the replaced BT wireless router and test with all the customers wireless computer equipment.
This afternoon we are with a customers at Stratford on Avon in Warwickshire to perform a computer repair on a desktop PC the issue is with one of the drivers giving a code 39 error message.
To repair this computer we had to edit the registry and reload the correct drivers.
We are now with a customer on Packwood Close at Stratford upon Avon in Warwickshire, We are here to perform some maintenance on the laptop and desktop computers here including checking antivirus is up to date, Checking that the machines are running correctly.
We are with a Customer on St Marys Road in Stratford upon Avon, The customer has reported that the computer system here is Locking up, We edited the Registry Removed some Trojan Virus and Malware, Updated Drivers, updated Internet Explorer 7 to Version 8, The main issue here was a fake antivirus called PC Doc Pro V5 which had not installed properly and was causing the system to freeze.
Good morning, Today we are with a customer at Cherry Orchard in Stratford upon Avon, We are here to help the customer configure their Modem Router for use with AOL broadband, and set up their Email account on the computer.
We are at a customers on Tiddington Road in Stratford upon Avon to repair a Compaq computer which is Dead (it has no Power) it requires an ATX power supply unit which we replaced after confirming the fault.
Good Afternoon, Next today we are with Contigeo in Stratford upon Avon, We are here to Remove a fake antivirus calling its self Internet Security 2010 which we accomplish and upon checking we found and removed several other Trojan Viruses and associated malware. We also performed some other general computer maintenance and upgraded the customers AVG 8.5 antivirus to version 9.
Next today we are with a Customer in Stratford upon Avon, We are here to repair a computer that has no power when the power button is pressed, We replaced the power supply unit and checked the PC.
For the next job today we are at South Green Drive in Stratford on Avon, We are here to repair two computers the first has Trojan Viruses which we remove, The second was turning its self off, This was found to be because the Processor was over heating after some modification was working efficiently again and working fine.
Good afternoon we are back in Stratford upon Avon to replace a keyboard on an Acer Aspire One Netbook Computer.
This afternoon we are with a customer at Slingates Road in Stratford upon Avon we are here to setup a new computer system and transfer the data from an old non working PC.
Good afternoon we are now with a customer at Bridgetown in Stratford upon Avon, our purpose here is to connect the customer laptop to connect the customers Laptop computer to the internet.
Update the issue here was with the Network driver so to repair it we had to remove the Intel Wireless adaptor reset winsock and the tcpip stack then rebooot and reinstall the drivers.
Good Morning today we are with a customer in Alveston near Stratford upon Avon, We are here to perform Computer maintenance including updating the customers Antivirus and repairing an issue with the Customers Outlook Express Email.
We are in Straford upon Avon helping a Customer order a broadband package that suits their needs.
for my last job today i am with a customer in Alveston just outside Stratford upon Avon, We are here to repair the customers Toshiba Laptop Computer and check that the broadband connection to the internet is working.