Hard Drive Disk Read Error in Kenilworth

Next today we are with a customer in Kenilworth, The customers laptop computer is giving disk read errors, On this one we ran a disk recover program and managed to get the laptop working again, As a precaution we have also made a backup of the customers data as there is no telling if a failure is around the corner.

Root Kit Virus Removal in Stareton

Next today we are in Stareton to clean a virus off a customers laptop computer, The viruses here was a root kit virus this is a virus that attaches and hides it’s self in the windows system files and a Trojan virus that Hijacks the Browser.

 

QuickBooks Update in Kenilworth

Good Afternoon, We are with a Customer in Kenilworth, We are here to update the Quickbooks from 2006 version, The important thing here is to back up the data before you start, then update the program, followed by updating the data, then create a new backup so we have both before and after covered in case of any errors.

New Computer and Network Maintenance at Wasperton

This morning we are with a customer in Wasperton near Barford, We are here to install a new computer and wireless system, This entails Setting up the machine installing all the customers software, Transferring data from another pc, including emails, Favourites, Documents and Printers this all goes well until we get to the new printer its seems the supplier sent us a HP Laserjet 1312 MFP and we required the NFI version which has the network card installed, I Guess we will be back in a few days to finish this job .

Setting up ACT in Kenilworth

The Last job today is for a customer in Kenilworth, We are here to install Sage ACT a customer database manager, the important thing here is to make sure the data from an old installation and the emails works as intended.

Email trouble at Wellesbourne in Warwickshire

Good morning today we are with a customer at Wellesbourne in Warwickshire, We are here to keep there computer up to date, Upgrade antivirus Etc, as well as repair an issue with the email, the problem was an email stuck in the out box, and Track an intermittent issue on a Kodak Wireless Printer.

Wireless Trouble at Barford

Now we are with a customer in Barford, We are here to connect an IBM R51 Laptop to the customers broadband and setup the internet and email systems.Upon examination a lot of the computers drivers are missing, we reloaded all the computers drivers which fixed the problem.

Memory Upgrade in Warwick

This morning we are back in Warwick to upgrade the memory on a Hewlett Packard a6001 Desktop Computer with 2 * Kingston KTHXW4300/1G this will give the computer 2GB of RAM which should be enough for standard office programs on Windows Vista.

Couple of Computers to Repair in Stratford upon Avon

For the next job today we are at South Green Drive in Stratford on Avon, We are here to repair two computers the first has Trojan Viruses which we remove, The second was turning its self off, This was found to be because the Processor was over heating after some modification was working efficiently again and working fine.

Email Trouble in Warwick

Good Morning, Today we are with a customer on Church Street in Warwick, We are here to solve some Email problems and perform some general computer maintenance, one of the issues here is the age of the machine so it will be quite slow, and we found it was necessary to remove any unneeded programs, including things like Google Desktop that was indexing the drive to much for its use.

Desktop Computer running slow at Warwick

This morning we are with a customer in Warwick to repair their computer system, after cleaning it up and checking its decided that the memory on the machine needs upgrading to GB to make it work well with the software being used, Typically Windows XP uses no more than 512MB unless its installed with Photoshop, Windows Vista and 7 Require 2GB just to run efficiently any thing above 4GB is good but as always more is better (The 32bit Versions are limit to a max of 3.5GB RAM).

Trojan Virus Removal in Kenilworth

Now we are in Kenilworth to investigate a Laptop Computer that is not able to send Emails, Upon Examining the reasons why we found the computer had been blocked by Spam Haus, It had been blocked because of Several Viruses on the computer including Rootkits, Trojan Horses, We removed theese and requested the block to be lifted.

Laptop Powering off Cubbington

We are with a customer at The Grange in Cubbington, The Problem here is a laptop that is going off a few seconds after powering on.

Update we tested the power supply unit and the battery and they came up as working fine, It was determined that the power supply side of the main board was   the fault, and cost wise was going to be to expensive to repair, So the customer has ordered a new Laptop and we will recover the data from this one then.

Missing Emails in Wasperton

Good Morning today, We are at a customers in Wasperton near Barford, We are here because the customer Emails are missing.

Update: actually all new emails are missing from the inbox and this is caused by a corrupt inbox we managed to back up the emails and restore them to a new profile.

 

Broadband Trouble in Ilmington

Good Morning Today we are with a customer at Grump Street in Ilmington, We are here to fix the customers broadband problems, The problem being that the customers could see the router but not the internet, On this one it required the winsocks and tcpip stack to be reset and some other computer maintenance.

PC Running Slow – Computer Repair in Warwick

This afternoon we are with a customer in Warwick, We are here to repair a computer that is running Slow.

The Problem here was two fold in that the fan on the processor was clogged with a few years or dirt and carpet which increased the temperature , and the other was a Trojan Virus that was stealing the rest of the processor time, The End Result is a machine that functions much better.

Computer Setup in Kenilworth

We are in Still  Kenilworth to setup a new laptop computer.This included transfering all the customers data (Documents,Pictures,Music,Emails,Etc) from an existing machine with a broken lcd screen, as well as installing the existing Wireless Printer, We are also setting up a backup system.