For the next job today we are with a customer in Wellesbourne, we are here to discuss their needs and then help them order their replacement computer system.
Virus removal and computer maintenance near Kineton
This morning we are at Combrook Near Compton Verney between Wellesbourne and Kineton in Warwickshire to remove a root kit virus called “Smart Fortress 2012” this is going to be a scam to take money for a so called antivirus that claims you have thousands of virus’s or registry issues – standard scare tactic should be removable by editing the registry and running a Malwarebytes Scan.
Update : This malware was more trouble to remove than the previous version we had to run system restore and choose a date earlier than when the virus arrived, followed by a check on the registry and a full Malwarebytes scan.
Further Update : it turns out this arrived via an email claiming to be a Federal Express missed delivery and the customer had opened an attachment
Computer repair in Wellesbourne
Today we are in Wellesbourne to perform maintenance on a Dell desktop computer.
Computer running slow at Wellesbourne in Warwickshire
This morning we are at Wellesbourne in Warwickshire repairing a desktop computer that is running slow one issue that may occur here is that if the fan on the processor is pulling the air towards the heat-sink there will be a large deposit on it which will increase the heat and then the processor will shut down sections of the processor in case of failure. This one has a bit of a carpet on the processors heat sink but the main issue has been caused by some malware which we removed by editing the registry and running a Malwarebytes scan
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Computer maintenance in Wellesbourne
Good morning today we are with a customer in Wellesbourne, We are here to perform computer maintenance including updating the antivirus and setting up the customer’s Email on Outlook Express.
Wireless printer trouble at Wellesbourne in Warwickshire
Good Morning, Today we are with Employment Law Training in Wellesbourne, We are here because the new Wireless Kodak ESP7 all in one printer is giving problems with the scanner interface, we have updated the firmware and software to the latest versions available but are still having issues, To progress any further here we have had to raise a support ticket with Kodak (0870 2430270) unfortunately this also means we have to return another day after they have responded.
Update after a number of Calls we obtained an error code 2005.
Changing broadband from Tiscali to BT in Wellesbourne
Good Morning, Today we are with a customer on Mountford Close in Wellesbourne, We are here to change over the customers broadband from Tiscali to BT Internet, and other computer maintenance such as updating their Antivirus to AVG 9.0 and running a Malware Scan and check the computer is running correctly..
Trojan virus removal at Wasperton near Barford in Warwickshire
This morning we are with a customer at Wasperton near Barford in Warwickshire, We are here because the customer has reported that there computer was running slow, On examination it was found that a number of Trojan Viruses had infected their computer system we removed these using Malwarebytes anti-malware software, edited the registry and ran a virus scan to check.
Now I am happy to report that the computer is now running normally.
Email trouble at Wellesbourne in Warwickshire
Good morning today we are with a customer at Wellesbourne in Warwickshire, We are here to keep there computer up to date, Upgrade antivirus Etc, as well as repair an issue with the email, the problem was an email stuck in the out box, and Track an intermittent issue on a Kodak Wireless Printer.
Some computer maintenance in Wellesbourne
This Morning we are with a customer in Wellesbourne, we are here to perform computer maintenance on their Dell Dimension 3000,
Update Whilst Here we also updated Internet Explorer to Version 8, MSN to the current version and updated Windows to service pack 3.
Missing Emails in Wasperton
Good Morning today, We are at a customers in Wasperton near Barford, We are here because the customer Emails are missing.
Update: actually all new emails are missing from the inbox and this is caused by a corrupt inbox we managed to back up the emails and restore them to a new profile.
Computer repair in Wellesbourne
Good morning today we are starting at a customers in Wellesbourne we are here to repair a Dell computer.
Internet trouble in Wellesbourne
Good Afternoon we are with a customer in Wellesborne, to fix a problem with the customers internet.
Computer not booting up at Wellesbourne
Good afternoon for our Last job today we are with a customers in Wellesbourne, We are here because the customer computer is not booting up and giving a “non-system disk or disk error replace and strike any key when ready” error to repair this we loaded the recovery console from CD and tried to read the drive this failed so we ran the recovery program this claimed to have fixed many faults and the drive was read able again. We rebooted the machine and all was fixed the customer has been told to back up any important or irreplaceable data like pictures in case the machine fails again.
Computer repair at Wellesbourne in Warwickshire
For the next job today we are at Alfresco Design Associates Limited at Wellesbourne in Warwickshire, We are here because the customers machine has been intermittently rebooting, This appeared to be a thermal issue on the processor as it was reaching 67 degrees C, The computer was fixed by removing dust and carpet hair from the top of the processors heat sink and fan when retested the processor was only reaching 36 degrees C.
As a general rule Intel processors halve the speed of the processor as soon as the temperature goes above 50 degrees Celsius to compensate and try to reduce the heat so if your reading above 50 degrees Celsius check your Processor Fan and make sure its working and not clogged up.
Updating computer security in Wellesbourne
Good morning today we are with Employment Law Training at their Wellesbourne office, We are here to update and check all the offices computers Antivirus and firewall and perform other Computer maintenance.