Good morning, today we are with Tachman Central at Tysoe between Banbury and Stratford on Avon in Warwickshire.
We are here because the customer has just moved offices and after a week of being fine the computers are failing to connect to the internet.
We tested the BT broadband and found it top be working correctly 7 Megabit download seemed very good for a village location .
The customers Acer laptop computer required the network stack drivers and settings to be reset and an easier to remove trojan virus was removed by running a malware scan whilst at it we also removed toolbars and other unneeded programs and cleaned up the registry.
On the desktop computer after checking was found to have a faulty network cable.
Whilst here it was noted that the customer was having troubles with an Android phone (Samsung Galaxy Ace), The customer had been complaining it lacked memory and also had been using the included software and a cable to transfer pictures what I suggested was that he should use Dropbox and have that transfer the pictures as the phone comes with only 2 GB RAM we removed any unused programs and installed Dropbox although its a bit slow to upload from the phone after the initial run of 80 photos it seemed to work fine.
Good morning we are with a customer on the Stratford Road at Warwick in Warwickshire, we are here because the customer is reporting poor wireless signal to their BT Infinity wireless router with their Compaq Laptop Computer.
Update: There was a connection issue with the infinity router and so we rang BT technical support who got the broadband up and running quiet quickly, the weak signal was because the laptop had reattached its self to a neighbours BT Openzone network, After getting the computer working properly on the customers router we found the internet was still slow to respond so we deleted the internet cache and this fixed the issue.
This Morning we are at Stratford upon Avon in Warwickshire working for terry-green trouble shooting a bridged wireless access point system. fault found and system left in good working order. We think the BT engineer must have been powering on and off the Netgear WN802T Access Points to quickly.
This afternoon we at at a customers at Stratford upon Avon in Warwickshire after testing we found that the customers fairly old BT Router had failed so we rang up BT for a replacement and lent the customer our spare test one till the replacement arrived.
We are with a Customer on St Marys Road in Stratford upon Avon, The customer has reported that the computer system here is Locking up, We edited the Registry Removed some Trojan Virus and Malware, Updated Drivers, updated Internet Explorer 7 to Version 8, The main issue here was a fake antivirus called PC Doc Pro V5 which had not installed properly and was causing the system to freeze.
We are now with a customer on Tiddington Road in Stratford upon Avon, We are here to set up a new Compaq computer system, this includes transferring data from an old computer, Setting up internet and Email including address book, Installing Printer and Scanner.
Good morning, Today we are with a customer at Cherry Orchard in Stratford upon Avon, We are here to help the customer configure their Modem Router for use with AOL broadband, and set up their Email account on the computer.
We are at a customers on Tiddington Road in Stratford upon Avon to repair a Compaq computer which is Dead (it has no Power) it requires an ATX power supply unit which we replaced after confirming the fault.
For the next job today we are at South Green Drive in Stratford on Avon, We are here to repair two computers the first has Trojan Viruses which we remove, The second was turning its self off, This was found to be because the Processor was over heating after some modification was working efficiently again and working fine.
Good Morning today we are with a customer in Alveston near Stratford upon Avon, We are here to perform Computer maintenance including updating the customers Antivirus and repairing an issue with the Customers Outlook Express Email.
This afternoon we are at a customers in Stratford upon Avon, We are here for Several jobs starting by Installing the customers new Sky broadband router, Then setting up their new Toshiba laptop computer and installing any needed software including antivirus Software and setting up an Existing Hewlett Packard Printer, This was then finished up by transferring the customers data from an existing desktop PC to the new laptop and confirming all readable( This included Documents, Pictures, Favourites, Emails and the address book ).
Logan IT is a Computer Services company providing onsite services for its customers based in Coventry and Warwickshire. the Services provided include the likes of computer repair and virus removal for clients in their business premises or homes in the towns of Royal Leamington Spa, Warwick, Kenilworth, Stratford Upon Avon, Coventry and the villages in the surrounding Area.
for my last job today i am with a customer in Alveston just outside Stratford upon Avon, We are here to repair the customers Toshiba Laptop Computer and check that the broadband connection to the internet is working.