Data recovery in Wellesbourne

This afternoon i am on Grange Gardens in Wellesbourne to see a computer that is giving a blue screen of death and rebooting. To be honest the machine is fairly aged but the data is important so we booted in to recovery console and attempted to read the drive this resulted in the “Drive can not be enumerated” error message and we then attempted to run a check disk on the harddrive, this is a 50/50 situation and takes a good 60 to 90 minutes to complete but as the data was urgent we tried it and suceeded.The important thing to remember is that although it was working straight after there still might be an issue with the hardrive so we left the customer backing up his data to an external hardrive.

UPDATE as is the case in murphy’s law 2 weeks after we did this the computer died again but the customer was happy due to the fact his data had been saved and he had taken on board the warning and updated his backup each time he used.

Computer running slow at Wellesbourne in Warwickshire

This morning we are at Wellesbourne in Warwickshire repairing a desktop computer that is running slow one issue that may occur here is that if the fan on the processor is pulling the air towards the heat-sink there will be a large deposit on it which will increase the heat and then the processor will shut down sections of the processor in case of failure. This one has a bit of a carpet on the processors heat sink but the main issue has been caused by some malware which we removed by editing the registry and running a Malwarebytes scan

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Wireless printer trouble at Wellesbourne in Warwickshire

Good Morning, Today we are with Employment Law Training in Wellesbourne, We are here because the new Wireless Kodak ESP7 all in one printer is giving problems with the scanner interface, we have updated the firmware and software to the latest versions available but are still having issues, To progress any further here we have had to raise a support ticket with Kodak (0870 2430270) unfortunately this also means we have to return another day after they have responded.

Update after a number of Calls we obtained an error code 2005.

Missing Emails in Wasperton

Good Morning today, We are at a customers in Wasperton near Barford, We are here because the customer Emails are missing.

Update: actually all new emails are missing from the inbox and this is caused by a corrupt inbox we managed to back up the emails and restore them to a new profile.

 

Computer not booting up at Wellesbourne

Good afternoon for our Last job today we are with a customers in Wellesbourne, We are here because the customer computer is not booting up and giving a “non-system disk or disk error replace and strike any key when ready” error to repair this we loaded the recovery console from CD and tried to read the drive this failed so we ran the recovery program this claimed to have fixed many faults and the drive was read able again. We rebooted the machine and all was fixed the customer has been told to back up any important or irreplaceable data like pictures in case the machine fails again.