Good afternoon we are now with a customer at Tile Hill in Coventry we are here because the customer requires to link there Apple iPhone 5 with an Apple Mac and a HP Photosmart 5520 Wireless printer (Air Print compatible)
last week we determined that the Apple Mac required updating to Snow Leopard and had ordered from apple unfortunately this was only available via post and not electronic download.
We installed the 10.6.4 supplied updated to 10.6.8 upgraded the itunes from version 9 to version 11 this allowed us to link the phone to the mac to enable syncing of music etc
Then we installed the HP Photosmart 5520 wireless printer on to the customers network and loaded the drivers on to the Apple Mac.
In the end the customer was easily able to transfer music between the Apple Mac computer and the iPhone 5 as well as being able to print direct from either to the HP Photosmart 5520 wireless network printer.
Good afternoon next today we are with a customer at Finham in Coventry between Canley and Willenhall we are here to fix a number of computer problems.
Most of the computer issues here were simple to fix but a few are worth noting.
To print an email from BT Yahoo’s web site since the last web mail upgrade you now need to open the email and click actions then click print message other wise all you get is the advert, header and footer being printed.
Good morning we are with a customer on Hammon Green at Wellesbourne in Warwickshire, we are here to effect a repair on an Acer Aspire 5738 / 5338 laptop computer that has a loose power supply socket, this will involve disassembling the computer and removing the main motherboard to see if the socket looks repairable and assuming that it does need re soldering and strengthening the socket before testing and reassembling .
Update: The Acer Aspire 5738 / 5338 laptop computer was repaired successfully, and as the machine was 2.5 years old it seemed prudent to change the CR2032 battery that holds the time date and CMOS information as they can last 3 to 5 years and normally would be inaccessible.
This morning we are in Coventry repairing a computer for a customer, the fault described is that the machine is not booting and the date is reading as 2003. We suspect it just needs a replacement battery so will be taking a selection of standard batteries.
Update : as suspected to repair the mesh computer it needed a new battery this one required a CR2032.
This afternoon we are at Wolston in Warwickshire working for Dental Chrome Systems of Coventry. We are here to repair a laptop computer with a “Profile Error” on boot up this machine is running Microsoft Vista and had just been running some updates the night before the error had occurred. We ran system restore and took it back to the point before the updates and got the machine working properly again, then we made sure the internet security was up to date, reinstalled the updates and tested by rebooted a few times, The machine is still working.
Today we are with Matix Lasers of Coventry, one of the problems we have here is sage locking out users with the error “The user you entered is already logged in” to get around this you need to find the queue.dta file and rename or delete it, It is usually found under Program files, Sage,Company number.
This morning we are at a customers in Coventry to solve an internet banking problem on 4 out of 5 of the customers computers.
After spending some time updating the antivirus, Flash and JAVA on all the computers involved we rang The Royal Bank of Scotland, We discovered after a lengthy call that the bank had changed the website substantially but had not added a code to reload the page so literally all we needed to do was clear the browser cache and press F5 Grrrr. It does not take much to produce good code but bad code can waste an awful lot of time!.
This morning we are back in Coventry at Matrix Lasers repairing a laser cutting machine by replacing a part sent from the manufactures, this required a drawing being made of the current connections on the faulty board and swapping the board over. While here we also did some other computer and network maintenance on the office computer systems.
Good afternoon, We are with a customer just off of the Fletchemstead Highway in Coventry, We are here because the customer has reported that their Sony Vaio VGC-LN1M Computer has died, upon confirming that the power supply was dead we checked the Sony website to find that there was a product recall and although out of warranty was able to get a product replacement free of charge.
Update: only took 2 Days for the Replacement power supply to arrive.
Good morning , We are with a customer on Foreleand Way in Coventry,We are here to solve a Blue Screen Issue, this one turned out to be an issue with ndis.sys so we reloaded a clean copy of the file via recovery console and got the Dell computer system working
Good Morning, We are with Matrix Lasers at Endemere Road, Holbrooks in Coventry, We are here to remove a Trojan virus from one of the office computers and restore all the icons and settings for the desktop.
We are now with a customer on Main Street at Wolston in Warwickshire. We are here because the customer has reported that their computer is running very slow, its a Compaq Presario laptop computer running Microsoft Windows Vista we cleaned up the computer by editing the registry and running a Malwarebytes scan which helped matters, but it was supplied with only 1 Gigabyte of RAM and Microsoft Windows Vista really needs 4 Gigabyte of RAM or more to work smoothly, We have recommended the customer to buy a 4 Gigabytes RAM upgrade for which we have supplied the part numbers.
We are now at Coventry Laser on Endemere Road in Coventry, We are here to look at the computer connected to a waterjet cutting system, The computer has been randomly rebooting, We checked the temperatures and they seemed ok so the only likely suspects are the power supply or the power supply side of the main board, We tested with an alternative power suppy unit and this solved the issue.
Next today we are with a customer at Jacklin Drive in Coventry, We are here to solve an intermittant connection issue the customer has been having with their BT broadband connection and also clean up the computer system including checking the registry.
Next today we are with a customer on Foreland Way at Keresley in Coventry, We are here to remove a Trojan Virus from the computer and then update the customers antivirus to AVG 9, and check the firewall. Oddly this virus had been effecting the DVD Drive in normal operation making discs unreadable.
Took about 2 hours to get home tonight the traffic was moving ok but I guess the snow put every one off better safe than sorry.
Next today we are with a customer at Earlsdon in Coventry, We are here to Setup a Sony reader with a computer , This involved reorganising the files to make it easier to find on the computer and setting up the Sony Book Reader.
Good morning today we are at a customers on Main Street at Wolston in Warwickshire near Coventry, We are here to install a wireless bridge system of two access points, The main objective of this is to share the buildings internet connection in the office at the side of the house with with the rest of the building, We managed to do this using only 2 access points one which has to be wired to the main router and the other in a convenient location in the house on route to the areas requiring access.
Good morning we are at Matrix Lasers at Holbrooks in Coventry, We are here to repair a computer and setup the outgoing email for two of the sales Computers, Plus Various other Computer and network maintenance.
Good Morning today we are starting with a customer at Westwood Heath in Coventry. We are here to resolve some minor issues with an Apple Mac Computer the first issue requires us to all ways allow Key chain Access the second is that the computer is always loosing connection to the internet, This is resolved by fixing the router to one channel .
For the next job today we are at Matrix Lasers at Holbrooks in Coventry, We are here because one of the main sales machines running Windows XP is not seeing the network, To clear this we checked the machine for malware then deleted the network driver, reset the winsocks and TCPIP Stack, Reset the computer and reloaded the network drivers, This fixed the machine.
Good morning today we are with a customers at Stivichall in Coventry, Today we are working on a Desktop PC using Windows XP, setting up the customers Email on Outlook Express, Installing Service Pack 2 and Updating the antivirus to AVG Free 9.0.
This morning we are in Coventry repairing a computer for a customer. The fault described is that the machine is not booting and the date is reading as 2003. We suspect it just needs a replacement battery so will be taking a selection of standard batteries.
Good Morning today we are with Coventry Debt Collection at Westwood Heath near the University of Warwick in Coventry, We are here to Repair an iCube Shuttle XPC Computer and other network maintenance such as setting up a HP Wireless Printer.
Good Morning today we are with a customer at Gibbet Hill in Coventry , We are here to upgrade the customers Dell Inspiron 1525 Laptop computer from 1 to 2 GB of RAM, Doing this has turned this machine from an extremely slow machine in to a fairly quick one.
Good Morning today we are with a customer at Gibbet Hill in Coventry , We are here because the customers computer is running slow, The computer it’s self seems to be running correctly so we have removed unneeded programs from the start up on the laptop computer and edited the registry the machine is faster but still quiet slow it has been determined that the Dell Inspiron 1525 Laptop computer that has been supplied with Vista and only 1Gb of RAM is under the required specification, To make it run smoothly in fact all vista machines should have a minimum of 2 Gb of Ram, This has been recommended and the customer has ordered.
Laptop and Desktop computer repair and maintenance service Onsite
Nothing is more frustrating than a computer not working when you need it most. Doesn’t it seem like your PC always needs repair at the worst times? Perhaps your homework is due for a class or you simply cannot do the work you need to – whatever the case, getting your PC repaired is essential.
Call us for a quotation on our mobile computer repair service ring mobile 07896 242565 or Local Call 01926 350906 .
We Have over 29 Years of Experience in the computer repair service Industry and are able to offer advice and computer repairs as necessary to your requirements.
We provide onsite maintenance, upgrades and computer repair services for all makes of laptops and desktop computers in the Coventry and Warwickshire area (including Warwick, Leamington Spa, Kenilworth, Stratford on Avon, Banbury, Southam, Wellesbourne, Kineton Bloxham and surrounding villages).
Logan IT perform on-site computer maintenance and computer repair services at your home or business premises in the city of Coventry and the county of Warwickshire (Including Warwick, Royal Leamington Spa, Kenilworth, Stratford upon Avon, Southam and surrounding villages).
This includes the following onsite services :-
Laptop Maintenance, Screen Repairs and Upgrades (including Laptop RAM upgrades, Password Recovery,Transfering data and programs to a new Solidstate Disk(SSD), Laptop Broken
Power Connector Sockets, Laptop Data Recovery, Reinstallation of Original Factory Setup).
Desktop Computer Repair, Maintenance and Upgrade Services (Including Desktop Ram Upgrades, Transfering data and programs to SSD ( Solidstate Disk), Replacing Faulty Components, Desktop Data Recovery, Reinstallation of original Operating system (Factory Default Settings)).
New Computer System Installations (Including data transfer from current / dead Computers).
Good morning today we are with a customer on Church Street at Clifton on Dunsmore near Rugby in Warwickshire. We are here to repair a computer that the customer has reported they had a virus on the Sony Vaio laptop computer running Windows 7 which they attempted to remove but since then has been running …
Good afternoon we are with Sterling Philips on Coten End at Warwick in Warwickshire. We are here to fix a Dell Dimension computer that the customer has reported as not working, the fault here is that the computer powers up and then freezes on the BIOS screen. After some investigation we discover that the USB …
Good morning today we are repairing an Acer laptop computer with a customer at Blackdown in Royal Leamington Spa between Milverton and Stoneleigh. We have been called out here topday because the customer has reported that the Acer laptop computer is not powering up correctly. On this one we opened up the computer removed and …
Good morning, today we are with Tachman Central at Tysoe between Banbury and Stratford on Avon in Warwickshire. We are here because the customer has just moved offices and after a week of being fine the computers are failing to connect to the internet. We tested the BT broadband and found it top be working …
Good morning today we have been called out to repair a computer at a customers on Upper Holly Walk at Royal Leamington Spa in Warwickshire. The customer has reported an issue connecting to the internet and problems on installing antivirus on their Windows Vista Computer system. The internet issue was intermittent and not obvious to find …
Good morning today we are with a customer on Beverley Road at Leamington Spa in Warwickshire We have been called in because the customers Dell Dimension 3100 desktop computer is not loading Windows XP. Upon investigation it is found that the computer has lost the BIOS settings and to repair this computer all we needed …
Good afternoon we are at Wasperton near Wellesbourne in Warwickshire with a customer to repair a Lenovo laptop computer and upgraded the antivirus Upgraded the BBC iPlayer and Adobe Flash to the latest versions and recommended that the Thompson Speedtouch 330 USB Modem is replaced with an up to date networked wireless router.
Good morning we are with www.noflatbatteries.com at Leamington Spa in Warwickshire, we are here to repair sound problem with one of the companies computers, after fixing the issue on the computer we checked the companies website to see which pages need work for future optimisation.
Next today we are with a customer near the Welsh Road East at Southam in Warwickshire, The first job here is to repair a notebook computer running Windows XP with a rebooting issue, After checking we find that it is giving a Blue Screen error “Unmountable Boot Volume”, this error is usually caused by an …
Good morning we are with a customer near Falklands Place at Temple Herdewyke between Kineton and Southam in Warwickshire, we are here to repair a computer that the customer reports as running slow. We find after examination that the antivirus has been disabled by a rootkit virus , malware and other Trojan viruses. To resolve …
Good morning we are with a customer near Henley in Arden, Warwickshire, we are here to help clean up two computers that have been running slow, for this we edit the registry and startup files, checked the antivirus program is up to date and running correctly as well as running a malware scan just to …
Good morning we are with a customer on Windy Arbour at Kenilworth in Warwickshire, we are here because the customer has reported that their computer is running very slowly, its found that the phone line has a noise quality issue which will effect the internet connection quality and will cause our intermittent internet problem, we …
This morning we are with Avon Energy Assessors Ltd at Welford on Avon in Warwickshire, we are here because the customer has reported that their laptop computer has slowed down and is not loading certain pages on Microsoft Internet Explorer and Microsoft Outlook was not sending or receiving emails. First we edited the registry and removed and …
Good morning we are with a customer on Lindsey Crescent at Kenilworth in Warwickshire, we are here because the customer has reported an issue with running Microsoft Office 2010 on their Acer Aspire Series 3 Laptop Computer. When tested we find that there is a registry issue preventing the user profile from loading and the …
We are now with a customer on Albert Street, Milverton in Leamington Spa,Warwickshire, the customer has an Acer all in one Z5600 computer system, the customer had asked us to repair it as the issue here is that the computer will power off after 30 minutes of use. We checked the Bios set up and …
Good morning we are with Milverton Consultants on Milverton Terrace at Leamington Spa in Warwickshire, we are here to help the customer resubscribe to Symantec for Norton 360, whilst here we upgraded the Norton 360 from version 5 to version 6, and removed unneeded tool bars from Internet Explorer.
Good morning we are with a customer on Hammon Green at Wellesbourne in Warwickshire, we are here to effect a repair on an Acer Aspire 5738 / 5338 laptop computer that has a loose power supply socket, this will involve disassembling the computer and removing the main motherboard to see if the socket looks repairable …
Good morning we are with a customer in Kineton between Warwick and Banbury in Warwickshire performing general computer support and maintenance. Update: whilst here we also added Email accounts to another Apple iPhone, Apple iPad, Apple Macbook Pro and a laptop computer with Microsoft Windows 7.
Good morning we are with a customer on Guys Cliffe Road at Leamington Spa in Warwickshire, we are here to help the customer solve an issue with their internet which started after upgrading the antivirus to AVG 2012 Internet Security. Update: Before we arrived the customer had ran system restore and this had got the …
Good morning we are with Complete Environmental Services at the Plantagenet Trading Estate on the Warwick Road in Kineton between Warwick and Banbury in Warwickshire, we are here to reset all the customers email systems on all their computers and devices, remove some spyware, malware and a virus from one of there computer systems. …
We are with Paul Swanson Guitar Tuition at Greville Road on the Emscote in Warwick, we are here because the customer has reported that their MSI Notebook computer is running very slowly. Update after removing 10 entries from the registry, we removed several toolbars and unneeded programs, found and removed a Trojan Vundo virus and other …
Good morning, We are with a customer on the High Street at Marton in Warwickshire, we have been called out to look at a Packard Bell iMedia 2326 computer that is misbehaving, the Customer has reported that this Microsoft Windows 7 installed computer is working fine in safe mode, but fails in normal mode by …
Good morning we are with a customer on Bridge End at Warwick in Warwickshire, we are here to repair the connection between the customers Brother multi function printer to scan correctly with the customers Toshiba laptop computer.
For our last job today we are with a customer at Palmer road at Whitnash in Warwickshire, the customer has reported issues with their computer and we here to help. They have an email that wont delete and the www.telegraph.co.uk was not opening on Microsoft Internet Explorer 8. All repaired within the hour.
This morning we are with a customer at Kenilworth in Warwickshire to install a backup system for an external USB hard drive for this we are using the download for Synctoy from Microsoft , the reason for using this is that it is pretty easy to use and does not take to long because it …
Good morning today we are with a customer on the Radford Road at Leamington spa in Warwickshire, we are here to investigate a computer that has power but no screen display output. Update: upon Investigation it was found that a surge had tripped the power supplies thermal switch, all we needed to do here was …
Next today we are with Lighthorne Lamb at Lighthorne in Warwickshire, the customer is having problems with the internet at this location, this is traced to a Faulty BT Router which is reset for now but is quite old and will need replacing in the near future.
Good afternoon today we are at Warwick in Warwickshire attempting to do a data recovery on a customers Hewlett Packard laptop hard drive. Update: Successfully managed to recover the hard drive and transferred the customers pictures to a DVD Disc
Good Morning this morning we are with a customer in Leamington Spa to perform some general maintenance on the customers computers, and to place an SSD from a broken Laptop in to a USB caddie for use as an external storage.
Good morning today we are at a Customer in Southam to examine and perform an on-site computer repair on a desktop computer System. Update: this job Required a new power supply unit and a Trojan Virus plus some malware removed.
For the next job today we are at a customers in Warwick to prepare for changing the internet service provider, the email account has been with Tiscali for a long time but now it seems Spam Filters are beginning to block the email servers IP address range so we have set the customer up with …
This morning we are working for Pentastic Ltd at cubbington near Leamington Spa in Warwickshire to help repair a laptop computer, the fault with it is that the internet is not working on this machine. To repair this computer we reset the TCPIP and winsocks and cleared the internet cache files.
We are now in Halford in Warwickshire at a customers to repair a non booting Toshiba laptop computer. Update to rectify this we went to the last system restore point which gave us a working computer, then reinstalled the windows updates one at a time with a reboot each time to make sure still working.
This morning we are with Avon Energy Assessors Ltd at Welford on Avon near Weston on Avon, Luddington, Long Marston, and Binton in Warwickshire to perform a repair and some maintenance on the customers laptop computer, the main problem being with Microsoft Outlook 2007 being slow to load and Suggesting exit issues, opening in safe …
This afternoon we are back at a customers in Leamington Spa to examine a Dell Studio XPS to evaluate if we can repair or requires parts this machine requires smaller than usual torx screwdrivers similar to Current mobile smart phones. Update as suspected the screen is glued to the front bezel and will break so …