Good morning we are with a customer at Barford in Warwickshire who has a new Samsung notebook computer and is missing the contact details for Microsoft Windows Live Mail email program, it seems the wrong address book had been imported in to the email program so we removed the contacts and re imported from the customers old computer system.
For the next job this morning we are at a guest house in Wellesbourne, Warwickshire installing a wireless bridge system of access points, The main objective of this is to share the buildings internet connection on the first floor with at the other end of the building for the guests to use, We managed to accomplish this using only 2 access points one which has to be wired to the main router and the other in a strategic location on the first floor on route to the room requiring the access.
Good afternoon, We are now with a customer in Wasperton, We are here to solve an issue with an older computer and a network printer installed here, as well as basic computer support such as checking the antivirus and other security updates have all been done.
Next today we are with a customer in Barford to repair a broken dial up internet connection, the issue here is that Outlook Express gives errors 0x800CCC90 and 0x800CCC0E. We fixed these issues and then updated the customers antivirus to AVG 9 and Zone Alarm firewall to the latest version.
This morning we are with a customer at Wasperton near Barford in Warwickshire, We are here because the customer has reported that there computer was running slow, On examination it was found that a number of Trojan Viruses had infected their computer system we removed these using Malwarebytes anti-malware software, edited the registry and ran a virus scan to check.
Now I am happy to report that the computer is now running normally.
This morning we are with a customer in Wasperton near Barford, We are here to install a new computer and wireless system, This entails Setting up the machine installing all the customers software, Transferring data from another pc, including emails, Favourites, Documents and Printers this all goes well until we get to the new printer its seems the supplier sent us a HP Laserjet 1312 MFP and we required the NFI version which has the network card installed, I Guess we will be back in a few days to finish this job .
Now we are with a customer in Barford, We are here to connect an IBM R51 Laptop to the customers broadband and setup the internet and email systems.Upon examination a lot of the computers drivers are missing, we reloaded all the computers drivers which fixed the problem.
We are with a customer in Barford this morning to set up a new computer system, as well as installing the software we have also connected it to a Network Printer and transferred data to it from an old computer and recovered his Emails and contact list.